Staff , property does not have correct contact number online, very difficult to reach, they took extra charge for extra person
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酒店回复: Dear Mr. Manish,Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.The issues you highlighted regarding the online contact number and the additional charges are being taken very seriously. The contact information is available on our brand website and google page for seamless communication for all our guests. Regarding the additional charges, our pricing policy is designed to accommodate the varying needs of our guests. The charge you mentioned applies when the number of occupants exceeds the room’s standard capacity. This policy helps us maintain the quality of our services and facilities for every guest. That said, we understand the importance of transparency, and we are taking steps to ensure our pricing details—especially those concerning extra occupancy—are clearly communicated online to avoid any confusion in the future.We truly value your patronage, and your constructive feedback plays a vital role in helping us improve. We look forward to the opportunity to serve you again and provide a better experience on your next visit.Best regards,Bal Mukund ThakurGeneral ManagerBellevue Sarovar Premiere Junagadh
4.0分
其他
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Hotel is clean. Room is comfortable. Staff is helpful and try hard to please BUT the Bathroom has only Bath Towel(s), no Hand Towel - staff doesn’t seem to know what that is - there is a box of paper towels in the Bathroom and Tissue Paper in the Bedroom. Vegetarian Breakfast, Good Parking and Good Location!
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酒店回复: Dear Mr. Jagdish,Thank you for sharing your detailed feedback. We are pleased to know that you found our rooms comfortable, our staff attentive, and appreciated our location and parking facilities.Regarding your comments about hand towels and bathroom amenities, we will review this matter carefully to improve our services and ensure clear communication in the future. We are glad that you enjoyed our vegetarian breakfast and that many aspects of your stay met your expectations.Your constructive feedback is invaluable in helping us enhance our services, and we look forward to welcoming you back for an even more complete and satisfying experience.Best regards,Bal Mukund ThakurGeneral ManagerBellevue Sarovar Premiere Junagadh
5.0分
家庭亲子
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The place is excellent, only suggestion is that while checking out they need to be careful to do cross check not in front of the customer, try do this in back office, it doesn’t look nice when you are checking on phone to find how many soft drinks are used when told that we used only 1 and the in front cross checking is it 90 or 150 one. This should be checked in back office. Customer who is paying so much to stay will not cheat for Rs 100/-. Thanks
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酒店回复: Dear Mr. Sanjay,Thank you for sharing your feedback. We are pleased to hear that you found your stay at our property to be excellent.We also sincerely appreciate your suggestion regarding discreetly conducting inventory checks to avoid any discomfort for our guests. Please know that our aim is always to provide an outstanding guest experience, and we regret that this aspect of your visit caused any inconvenience. We are actively working to streamline our check-out process, and your input will be invaluable in helping us improve.It is never our intent to convey any lack of trust, and we will make every effort to ensure that guests feel comfortable and respected during all necessary operational activities. Your patience and understanding are greatly valued, and we look forward to welcoming you back for another premium experience.Best regards,Bal Mukund ThakurGeneral Manager
2.0分
其他
Room was not neglected. Reception team was the worst I have come across in the world.
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酒店回复: Dear Mr. Bharat,We sincerely apologize for your recent experience with our reception team. We strive to provide the highest quality of service to all our guests, and it is disappointing to learn that we fell short during your stay.Please be assured that your comments have been taken seriously and we are implementing further training to ensure such situations do not recur. While our reception staff is usually commended for their professionalism and friendliness, we clearly missed the mark in this instance, and we regret the impression it left.We appreciate your feedback, as it helps us grow and improve continuously. We hope to have another opportunity to welcome you and provide the top-notch service you rightfully expect.Best regards,Bal Mukund ThakurGeneral Manager
5.0分
情侣出游
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We stayed at Bellevue Sarovar Premiere in Junagadh for two nights, and it was a lovely experience. One of the highlights of our stay was the stunning view of the Girnar Mountains right from our room – absolutely beautiful and serene, especially in the early mornings.
The hotel itself is modern, clean, and well-maintained. The variety of food options available was impressive – something for every palate, and everything we tried was fresh and flavorful.
The staff was courteous and helpful, and overall, the hospitality met our expectations for a 4-star property. It’s definitely one of the best places to stay in Junagadh if you’re looking for comfort, good food, and scenic views.
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酒店回复: Dear Mr. Pratik,We are delighted to know that your stay with us was nothing short of exceptional. It brings us great joy to know that our team members contributed positively to your experience through their dedication and service. We will be sure to share your kind words with them.Your compliments regarding our hospitality, cuisine, and ambiance mean a lot to us. Creating memorable experiences for our guests is always our top priority, and it’s truly rewarding to know that we succeeded during your visit.Thank you for taking the time to share your feedback. We look forward to welcoming you back in the near future.Best regards,Bal Mukund ThakurGeneral ManagerBellevue Sarovar Premiere Junagadh
5.0分
其他
Excellent hotel. Very clean, nice staff and good food.
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酒店回复: Dear Guest,Thank you so much for your kind feedback. We're truly happy to hear that you had a great experience with us at Bellevue Sarovar Premiere, Junagadh. Our team works hard to create memorable stays for our guests, so your feedback really mean a lot to us.We truly appreciate your support and look forward to welcoming you back soon for another great experience.Best regards,Bal Mukund ThakurGeneral ManagerBellevue Sarovar Premiere Junagadh
5.0分
情侣出游
Very nice room, top level sky restaurant. Nice service
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酒店回复: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are truly delighted to hear that you enjoyed your stay, appreciated our food, and found the service up to your expectations.Your feedback means a lot to our team, it motivates us to continue delivering memorable experiences to all our guests.We look forward to welcoming you back on your next visit to Junagadh.Best regards,Bal Mukund ThakurGeneral ManagerBellevue Sarovar Premiere Junagadh
很棒。食物美味。氛围很好。一切都很完美。
位置太好了。
Bhghghhh 去 hhghghh
Staff , property does not have correct contact number online, very difficult to reach, they took extra charge for extra person
Hotel is clean. Room is comfortable. Staff is helpful and try hard to please BUT the Bathroom has only Bath Towel(s), no Hand Towel - staff doesn’t seem to know what that is - there is a box of paper towels in the Bathroom and Tissue Paper in the Bedroom. Vegetarian Breakfast, Good Parking and Good Location!
The place is excellent, only suggestion is that while checking out they need to be careful to do cross check not in front of the customer, try do this in back office, it doesn’t look nice when you are checking on phone to find how many soft drinks are used when told that we used only 1 and the in front cross checking is it 90 or 150 one. This should be checked in back office. Customer who is paying so much to stay will not cheat for Rs 100/-. Thanks
Room was not neglected. Reception team was the worst I have come across in the world.
We stayed at Bellevue Sarovar Premiere in Junagadh for two nights, and it was a lovely experience. One of the highlights of our stay was the stunning view of the Girnar Mountains right from our room – absolutely beautiful and serene, especially in the early mornings.
The hotel itself is modern, clean, and well-maintained. The variety of food options available was impressive – something for every palate, and everything we tried was fresh and flavorful.
The staff was courteous and helpful, and overall, the hospitality met our expectations for a 4-star property. It’s definitely one of the best places to stay in Junagadh if you’re looking for comfort, good food, and scenic views.
Excellent hotel. Very clean, nice staff and good food.
Very nice room, top level sky restaurant. Nice service