We booked a room with two queen-size beds, but when we arrived, the front desk staff told us the hotel had oversold that room type and it was no longer available. They switched us to a room with one king-size bed instead, which made it difficult for our family to sleep well.

Our only complaint is a big one. All 3 of the EV chargers that we found did not work. The two Tesla chargers had no power at all to them and the Chargepoint charger had power but showed a power fault error light and would not charge the car.

From day one I didn’t have TV or Internet. I waited for 15 minutes for someone to answer the phone at the desk. I went to the desk and no one was there. Another 15 minutes waiting, I was told that she was by herself and nothing could be done. I submitted an online request to the hotel. No response. I was there 4 days and the TV and internet never worked. I’ll never book with them again. The desk person was extremely rude, and ignored multiple requests to fix it or give me another room.

Friendly staff. Very clean rooms. Soft mattress, sheets and pillows. Loved the kitchenette with full-size refrigerator and microwave. Not to mention the dishwasher!! Breakfast was awesome. Lots of choices. Lovely dining area.

The room was clean. Some furniture needed a refresh but is still functional. An item was left behind at check out and the staff got it to the GM. He called to let me know and I was able to pick it up.

I have no complaints if the actual aesthetics and maintenance of the property. The room was spacious and inviting . However, upon check-in , the system had a glitch and no guests could receive their room key card. The hotel agent had to walk us to our room in order to come and go !

The shower temperature was warm , could have been hotter .