酒店回复: Cher Client, Tout d'abord merci de votre confiance et d'avoir pris le temps d'écrire votre avis. Merci beaucoup pour votre notation et pour l'ensemble des commentaires sur l'hôtel, ses services et équipes. Je suis ravi que vous ayez passé un séjour de rêve au sein du Coucou Méribel. Nous espérons vous revoir très prochainement. Luca Mendola / Directeur Général
酒店回复: Cher Arthur, Tout d'abord merci de votre confiance et d'avoir pris le temps d'écrire votre avis. Je vous remercie pour votre notation et pour les commentaires sur l'hôtel et les équipes. Je suis ravi que votre fils ait passé une semaine formidable au Coucou. J'ai pris note des remarques concernant des erreurs qui auraient impacté votre expérience et vous prie de nous en excuser. Nous espérons vous revoir prochainement. Laurent Drouard / Directeur d'Exploitation
3.0分
情侣出游
原文
翻译提供方:Google
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第二次回来,又住了8天。我们的房间位于楼梯下方,而且可以看到楼梯的景色!我们抱怨了,但该类别没有可用的房间。只有最贵的。真巧……酒店的两家不错的餐厅之一现在有现场音乐表演。对于那些想要安静并需要与工作人员一起用餐,同时随着当天艺术家的音乐跳舞的客人来说,这是一个挑战。 Les Coucou 发生了一些事情,而且情况并不好转。无论如何,健身房很酷,滑雪者很出色,生活也很精彩。
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酒店回复: Dear danielc180290, First, I would like to thank you for your stay and loyalty. I am really sorry to read that your stay did not fully meet your expectations. We have several room categories including the entry level where it seems you stayed in. The upgrade is subject to availability and seasonal period. I have noted your remark about the Biancaneve restaurant for which we have changed the evening concept this season for fine French cuisine and live music. We also have the Beefbar restaurant at night without live music. Thank you for the compliments to the teams. We look forward to welcoming you back. Laurent Drouard / Deputy Manager
酒店回复: Cher BernardP276, Tout d'abord merci de votre confiance et d'avoir pris le temps d'écrire ce magnifique avis. Surtout un sincère merci pour votre notation et l'ensemble de vos commentaires sur l'hôtel et les équipes. Le récit de votre expérience reflète parfaitement l'atmosphère et l'état d'esprit qui nous caractérisent. Nous sommes ravis que votre séjour à Méribel ait été séduisant et marrant ! Nous espérons vous revoir très prochainement. L'équipe de Direction.
酒店回复: Cher 453danys, Un grand merci pour votre notation et commentaires sur l'hôtel et plus particulièrement sur les équipes du ski room et spa citées. Nous avons pris note de vos remarques et espérons vous revoir très prochainement. L'équipe de Direction.
5.0分
家庭亲子
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We just returned from 5 days at Hotel Le Coucou Meribel and had the best time. The hotel itself is conveniently located in Meribel and it's beautifully laid out. Our room was fantastic - spacious, quiet and full of light. The staff is incredibly friendly and always there to answer any and all questions. Our favorite things were the Ski Room (where the team fits you for skis/boards), the Bar de Pistes, and the Tata Harper Spa (amazing service, incredible pool!). The restaurants inside the hotel are also very good options if you don't want to venture out. We really had the best time at Le Coucou and we can't wait to go again. We highly recommend Hotel Le Coucou!
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酒店回复: Dear Gabrielle, Thank you so much for taking the time to write this lovely feedback following your experience at Le Coucou Meribel. I am happy to read your rating and all your good comments about the hotel, the services and the teams. We will share your comments with our differents teams. We hope to see you again very soon in one of our properties. Luca Mendola General Manager
5.0分
情侣出游
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Wow wow wow wow! Such an amazing trip that was made possible by the unbelievable stay and experience we had at Le Coucou. From the moment we arrived, to the beautiful suite, to the ski room team, to every meal and even the departure experience -- not a single detail was missed. Every team member we encountered was lovely, sincere and so helpful. We hope to come back and visit again soon as well as experience your other properties, as well. Merci beaucoup!! Annabelle & Christian
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酒店回复: Dear Anabelle & Christian, Thank you so much for taking the time to write this lovely feedback following your experience at Le Coucou Meribel. I am happy to read your rating and all your good comments about the hotel, the services and the teams. Our team is fully dedicated to making all our guests’ visits enjoyable and memorable. We hope to see you again very soon in one of our properties. Luca Mendola General Manager
位置非常好,位于车站顶部。脚上穿着滑雪板。接待和礼宾人员水平不达标,说话更简单些可以节省我们的时间。未能遵守我们的要求。我们的房间可以看到楼梯、排水沟和墙壁!前一年,我们的套件也出现了问题。每次他们都给我们找到另一个房间,但我们不得不等 2 个小时,幸运的是我们提前到了。装饰不符合我们的口味。早餐丰盛多样,但熏鲑鱼和香蕉缺货,这是不应该发生的。初级餐厅工作人员!餐馆价格过高,无论是食物还是酒水。美丽的游泳池。顶级滑雪室,友好而称职的工作人员,提供:瓶装水、谷物棒、面巾纸、可可脂、坡度地图、糖果和咖啡,做得很好。免费班车服务,友好的工作人员,与去年相比,他们的准时性有了很大的提高。出发当天,我们取了车,洗了车并充了电。
如果说工作人员细心且令人愉快,那么食物就是平庸的,鱼煮得太熟、牛肉片太干、酱汁呈液体状、羊肚菌没有味道等等。葡萄酒的价格简直是天文数字。可惜之前在牛肉吧的体验非常好,让我们想再来一次……
绝对完美!我们有一个梦想的住宿!这是一家宏伟的酒店,一流的餐厅。值得五星级的欢迎和服务。位置很完美,滑雪出发和返回都很方便。该地区非常棒。惊人的!
位于三个山谷中心的位置非常完美 公共区域和房间非常漂亮和舒适 餐厅都很好,但我们发现吸烟室的价格实在太高了 整个酒店团队总体上很热情,但有些成员团队明显缺乏经验,这会导致或多或少的重大错误,有时甚至与收取的价格存在差异;尤其是令人失望的客房服务 我们希望礼宾人员能更主动地参与活动,并定期关注房间(有些竞争对手每天晚上都会赠送一份礼物) 这是我们第二次入住 coucou,我们推荐这家酒店;我们一定会回来,因为有很多积极的点,但我们希望所确定的改进点能够得到考虑。我们特别要感谢整个滑雪室团队、目前的管理层以及所有关注滑雪的员工我们儿子的幸福,他度过了愉快的一周。
第二次回来,又住了8天。我们的房间位于楼梯下方,而且可以看到楼梯的景色!我们抱怨了,但该类别没有可用的房间。只有最贵的。真巧……酒店的两家不错的餐厅之一现在有现场音乐表演。对于那些想要安静并需要与工作人员一起用餐,同时随着当天艺术家的音乐跳舞的客人来说,这是一个挑战。 Les Coucou 发生了一些事情,而且情况并不好转。无论如何,健身房很酷,滑雪者很出色,生活也很精彩。
一家高品质的餐厅,景色优美。非常热烈的欢迎,阳光明媚的大露台,无可挑剔的服务,非常细心的工作人员,美味的午餐。很高兴在这家餐厅吃午餐。
能住在凑凑真是太高兴了。习惯了高端酒店的我们特别被这家宏伟的五星级酒店所吸引,我们在舒适而温馨的环境中享受家庭放松的氛围。所有的奢华规范都一应俱全,我们位于顶楼的小型套房可欣赏到令人难以置信的山谷景色。由于 Biancaneve 的原创意大利美食和 Beefbar 的优质肉类的发现,我们还获得了很棒的烹饪体验。不管怎样,我们很喜欢这家酒店,并且郑重声明,有一天早上我们很惊讶地看到一只小哈巴狗的头画在我们的卡布奇诺的泡沫上。有趣的是,他们在前一天的谈话中记住了这个细节,不管怎样,在课堂上! 感谢整个团队的完美欢迎。
3 个山谷中的一个非常好的发现!由 Pierre Yovanovitch 设计的温馨、非传统的豪华酒店。迷人而高效的员工。带露台的宽敞舒适的客房。一流的自助早餐。当然还有在 Beefbar 品尝的美味肉类 特别值得一提的是非常专业的滑雪精品店团队和水疗中心。点评要点: - Fumoir 餐厅的价格是 80 欧元/人!整个度假村中最昂贵的任何体验!不可接受 - 礼宾服务收费。闻所未闻的 5 星!简单的小事。
We just returned from 5 days at Hotel Le Coucou Meribel and had the best time. The hotel itself is conveniently located in Meribel and it's beautifully laid out. Our room was fantastic - spacious, quiet and full of light. The staff is incredibly friendly and always there to answer any and all questions. Our favorite things were the Ski Room (where the team fits you for skis/boards), the Bar de Pistes, and the Tata Harper Spa (amazing service, incredible pool!). The restaurants inside the hotel are also very good options if you don't want to venture out. We really had the best time at Le Coucou and we can't wait to go again. We highly recommend Hotel Le Coucou!
Wow wow wow wow! Such an amazing trip that was made possible by the unbelievable stay and experience we had at Le Coucou. From the moment we arrived, to the beautiful suite, to the ski room team, to every meal and even the departure experience -- not a single detail was missed. Every team member we encountered was lovely, sincere and so helpful. We hope to come back and visit again soon as well as experience your other properties, as well. Merci beaucoup!! Annabelle & Christian