酒店回复: Thank you so much for kind comments and for the 101/10 rating. We are pleased we could provide you with a great stay.
5.0分
情侣出游
原文
翻译提供方：Google
最好的
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酒店回复: Hello Keylen, thank you for choosing Hilton Garden Inn as your hotel of choice. We are pleased you enjoyed your time here.
5.0分
其他
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everything was great. Room had all I needed and staff helpful. only glitch was I checked out at 0600 and could not find a clerk, including in their office, which was locked with lights on.office
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酒店回复: Thank you for the kind words and we are pleased you enjoyed your time with us. We look forward to having you stay with us again. We also thank you for the 10/10 rating.
3.0分
其他
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The hair dryer was broken and did not work. My stay was 2 days and my room was not refurbished with cups, coffee..etc. when I called the front office, I was told I had to wait until 9:00 for housekeeping.Shortly after 9:00, housekeeping came to my door with 4 coffee pods and that’s all.😒😒
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酒店回复: We apologize for the inconvenience you experienced with the broken hair dryer and the lack of room refurbishment during your stay. It's disappointing to hear that the response from housekeeping was not sufficient. Your feedback is important to us, and we will address these issues with our team to ensure better service in the future. We hope to have the opportunity to provide you with a more pleasant stay next time. Safe travels!
2.0分
其他
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Definitely not wat we expected beach was not walking distance beds weren’t comfortable room smelled like wetness ac ****** and no room service when hotel room showed room service button on phone
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酒店回复: Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations. We understand the importance of having a comfortable and pleasant environment, and we apologize for the issues you encountered with the beds, room smell, air conditioning, and room service. Your comments are valuable to us, and we will address these concerns to improve our accommodations. We hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
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The supervisor Mary Jean was the rudest lady on the planet earth. I didn’t want to even stay there after seeing how mean she was. There was a nice young man though that was super nice and helpful.
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酒店回复: Thank you for your feedback. We're very sorry to hear about your experience with the supervisor—it’s disappointing when any interaction feels disrespectful. We're glad to know the young team member was kind and helpful, and we’ll make sure your comments are shared with the team to help improve future guest experiences.
安静，房间大
地理位置绝佳。我们步行去海滩，但他们也提供高尔夫球车接送服务，但有固定的时间表。工作人员很友好，酒店也很干净。只是有个小细节：住几天后，他们会更换房间里的毛巾和纸巾，但清洁得不太彻底，床看起来像是被人踩过的。总的来说，这是一次非常棒的体验。绝对推荐😊
我非常享受这次住宿，一定会再来的！地理位置优越！距离奥特莱斯购物中心不到3分钟路程。CVS就在拐角处……海滩就在街对面。工作人员友好热情，乐于助人。
服务非常粗鲁……前台的女士非常粗鲁，毫无歉意……所有本该顺利的事情却没有顺利进行……我这辈子再也不会住在这里了……请改进！
非常好，谢谢。
最好的
everything was great. Room had all I needed and staff helpful. only glitch was I checked out at 0600 and could not find a clerk, including in their office, which was locked with lights on.office
The hair dryer was broken and did not work. My stay was 2 days and my room was not refurbished with cups, coffee..etc. when I called the front office, I was told I had to wait until 9:00 for housekeeping.Shortly after 9:00, housekeeping came to my door with 4 coffee pods and that’s all.😒😒
Definitely not wat we expected beach was not walking distance beds weren’t comfortable room smelled like wetness ac ****** and no room service when hotel room showed room service button on phone
The supervisor Mary Jean was the rudest lady on the planet earth. I didn’t want to even stay there after seeing how mean she was. There was a nice young man though that was super nice and helpful.