The only think that I can say bad about this property is that the sound proofing is not the top quality because we could hear the baby cry through the walls and kids running on the apartment above us.Everything else was good
2.0分
商务出差
First, I wasn’t expecting another $25 to be taken out at check in time. Second, the bed in room 216 next to the window is worthless. Hard!!
4.0分
商务出差
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The service was very good and the commin areas were nice. Only complaint was that the walls are rather thin. Our neighbors played theor television all night long and we could hear it. When we called down to the front desk in the moddle of the night to complain noone would pick up
5.0分
家庭亲子
Tru by Hilton never disappoints but we have stayed at this one before and the staff is outstanding!
5.0分
其他
Room was clean. Bed was comfortable, staff was awesome. We love the Tru downtown Springfield, MO
5.0分
其他
Our stay was top notch, the rooms were clean, the staff was friendly and we enjoyed our breakfast as well!
2.0分
商务出差
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I would not stay in this hotel again. No microwave or kettle in the room, had to go all the way down to heat up my food or have a cuppa. Even after getting a request approved for dairy house keeping, it was missed on one day citing staff shortage. The neighbors were noisy and beds were not comfortable, and I had poor sleep on most nights. I would avoid this hotel in future.
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酒店回复: We are sorry you did not enjoy your stay at our Tru Brand. We did have you down for everyday housekeeping. However, the house keepers found your do not disturb card on the door the next day. Once it was removed, they did clean your room. I will also pass on the information to the brand development team that you would prefer coffee and a microwave in your room. The Tru brand offers 24-hour Lavazza coffee in the lobby along with a microwave. You can find more information on what hotel brands offer in the information section when booking.
5.0分
家庭亲子
Clean, attractive rooms. Good service from staff. Excellent location to multiple colleges/universities.
4.0分
朋友出游
An outlet was non-functioning and loose. Very modern and up-to-date in the remodel. The hotel served our purpose.
酒店很新。地理位置很好，步行就能到密歇根州立大学。我喜欢早餐和24小时咖啡站。
The only think that I can say bad about this property is that the sound proofing is not the top quality because we could hear the baby cry through the walls and kids running on the apartment above us.Everything else was good
First, I wasn’t expecting another $25 to be taken out at check in time. Second, the bed in room 216 next to the window is worthless. Hard!!
The service was very good and the commin areas were nice. Only complaint was that the walls are rather thin. Our neighbors played theor television all night long and we could hear it. When we called down to the front desk in the moddle of the night to complain noone would pick up
Tru by Hilton never disappoints but we have stayed at this one before and the staff is outstanding!
Room was clean. Bed was comfortable, staff was awesome. We love the Tru downtown Springfield, MO
Our stay was top notch, the rooms were clean, the staff was friendly and we enjoyed our breakfast as well!
I would not stay in this hotel again. No microwave or kettle in the room, had to go all the way down to heat up my food or have a cuppa. Even after getting a request approved for dairy house keeping, it was missed on one day citing staff shortage. The neighbors were noisy and beds were not comfortable, and I had poor sleep on most nights. I would avoid this hotel in future.
Clean, attractive rooms. Good service from staff. Excellent location to multiple colleges/universities.
An outlet was non-functioning and loose. Very modern and up-to-date in the remodel. The hotel served our purpose.