酒店回复: ¡Muchas gracias por su increíble calificación de 10/10! Nos alegra saber que disfrutó su estancia, nuestras amenidades y la atención de nuestro equipo. ¡Esperamos darle la bienvenida nuevamente pronto!Thank you so much for your amazing 10/10 review! We’re so glad you enjoyed your stay, our amenities, and our team’s hospitality. We hope to welcome you back soon!

酒店回复: Hi Alfonso,Sorry for any confusion, however your rooms both received light touch housekeeping service except for the days that you had your Do Not Disturb sign up. We tell all of our guests about housekeeping at check in time and it was explained to you that for stays less than 7 nights, our full service cleaning does not automatically happen. You also stayed with us over the holiday and we communicated with you as well that we offered limited service for 2 days. It is important that you educate yourself about the hotel you are staying at and how they perform services. As a focused service extended stay hotel, we do not provide full service unless it is requested when you stay only 4 nights with us, which you actually stayed with us for 5. We also provide our housekeeping schedule and what is offered to you during the check in process and the information is also provided to you in your key packet.

酒店回复: Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed the excellent service, breakfast, and rates we offer . Your satisfaction is our top priority, and feedback like yours truly makes our day. We look forward to welcoming you back soon for another excellent experience. Best wishes!******¡Muchas gracias por su maravillosa reseña! Nos alegra enormemente saber que disfrutó del excelente trato, desayuno y tarifas que ofrecemos . Su satisfacción es nuestra máxima prioridad, y comentarios como el suyo realmente alegran nuestro día. Esperamos darle la bienvenida de nuevo pronto para otra experiencia excelente. ¡Mis mejores deseos!

酒店回复: Thank you ania for staying with us. Thank you for the 5 out of 5 rating as well!! We are glad to see that you enjoyed your time with us! Hope to see you again soon.

酒店回复: Thank you so much for your great review and for staying with us. We hope to have you back again very soon.

酒店回复: Thank so much for your kind review! We look forward to welcoming you back again soon.

酒店回复: Thank you for your kind review - and for staying with us! We are so glad you had a good stay!

酒店回复: Thank you for staying with us again and for sharing your feedback! We're so glad to hear the clean beds and bathroom met your top priorities—it’s something we take great pride in. We appreciate you pointing out the condition of the couch cushions and will take a closer look. While our bathrooms are a bit cozier in size, we’re happy to hear our suites worked well for your quick trip. We look forward to welcoming you back the next time you're in town!

酒店回复: We are sorry to hear about the breakfast selection - we do try to keep our offerings amongst a variety of things our guests like. We will take your feedback and see what we can change.