酒店回复: Dear Guest, Thank you for sharing such detailed feedback on your stay. We are delighted you enjoyed our welcoming front desk Staff , thoughtful amenities, and extensive breakfast.It is wonderful to hear our location proved convenient for exploring the city and transport connections. Your comments on room comfort, technology, and bathroom facilities are greatly appreciated.We value your note regarding noise and remain committed to providing a relaxing environment. Look forward to welcoming you back for another pleasant visit.Kind regardsElena PrandelliHotel Manager
酒店回复: Dear Guest, Thank you for sharing such positive feedback about your three-night stay. We are delighted that our location, spacious rooms, and daily amenities contributed to a comfortable visit.It is wonderful to know our front desk team made you feel warmly welcomed. We appreciate your comments about the nearby dining and coffee options, which many guests enjoy.We value your recommendation and look forward to welcoming you back for another excellent.Kind regardsElena PrandelliHotel Manager
4.7分
豪华特大床房
家庭亲子
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这次欧洲之行中最满意的酒店
酒店lobby绿植感觉很舒服
房间的色调 摆设家居也都很有品味
定的三人房是一个拐角 布局也很合理
每天还会送瓶装水 气泡水
寄存酒店行李 也有严格的流程制度
感觉非常安全 也很安心
唯一不太好用的是房间空调设置
取暖最高调到24度后 风扇也不启动
一定要等到房间很冷之后 风扇开关才会显示出来
这个时候一定要把风扇点满格 空调才启动
房间整体有点小冷！
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酒店回复: Dear Guest,Thank you for sharing such thoughtful feedback on your recent stay. Being chosen as the best Hotel in your trip to Europe is a great compliment! We are delighted that you enjoyed our relaxing green Lobby and the corner room was up to standards . We offer our guests a safe luggage deposit and we appreciate that you noticed how our staff takes care of the guests from the moment they arrive until the moment they leave the luggage.We are sorry to hear that the room felt chilly and that the climate control was not as intuitive as expected. Our aim is always to provide a comfortable, seamless experience.Thank you for sharing your feedback, it will help us to improve the service in future.We look forward to welcoming you back for an even more relaxing visit.Kind regardsElena PrandelliHotle Manager
酒店回复: Dear Guest,Thank you very much for taking the time to share such a detailed review of your stay with us.We are delighted to learn that you appreciated our breakfast and the hotel’s strategic location, which allows convenient access to many attractions on foot. It is gratifying to know that these aspects contributed positively to your overall experience.At the same time, we sincerely regret the shortcomings you encountered. We are truly sorry that the facilities and the housekeeping standards during the first days of your stay were not as expected.Please be assured that your feedback is taken very seriously and has been shared with the housekeeping team and management in order to reinforce our quality control procedures and ensure greater consistency.We are particularly concerned by your remarks regarding the perceived difference in attentiveness toward guests of different backgrounds. We wish to state unequivocally that we are committed to providing respectful, attentive, and inclusive service to every guest, regardless of nationality.We do appreciate your recognition of the improvements observed during the latter part of your stay, and we will continue working to ensure that such standards are maintained consistently from the very beginning.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again in the future and provide you with a stay that fully meets your expectations.Kind regardsElena PrandelliHotel manager
酒店回复: Dear Elainezaididou,We are glad to read you had a great stay!Kind Regards,Elena Prandelli, Hotel Manager
5.0分
高级双床房
商务出差
总体感觉还可以，位置好！服务热情！
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酒店回复: Dear Fosite,We thank you for your positive review!Kind Regards,Elena Prandelli, Hotel Manager
1人觉得有用
4.5分
豪华特大床房
朋友出游
设施：整体还不错的！救赎房间有点儿小，但也正常。
卫生：卫生很不错，每天打扫的很干净。
环境：位置离火车站挺近的。离各个景点步行20分钟左右。
服务：服务也很不错～
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酒店回复: Dear guest,we thank you for sharing with us this review. We are happy to read you found our location to be convenient and overall enjoyed your stay!Kind Regards, Elena Prandelli, Hotel Manager
酒店位置优越，步行3分钟到火车站，去斗兽场、喷泉等热门景点都可以步行，从火车站坐地铁去梵蒂冈，去机场都很方便；酒店前台非常热情、免费送了罗马地图，早晨服务员细致周到；早餐品种非常丰富，味道很不错；房间整洁，设施齐全，插座很多，有USB插口，需要转换头，室内中央空调，可制热可制冷，空调声音比较大，卫生间比较大，水流大热水充足，除了洗发液，浴液，还有身体乳，非常贴心，放浴巾的架子是加热的，用的时候总是热乎乎的，细节做的非常好，能为顾客着想；临街，晚上有点吵；我们的房间有阳台，可以在阳台上晒太阳。
入住三个晚上，总体来说酒店很nice，地理位置优越，步行10分钟内即可抵达中央火车站，前台服务很热情也很周到，酒店很新，房间挺大且配套挺全，每天都有赠送水。周边小路也有披萨店和便利店，前往火车站路上有家中国人开的西式咖啡店也是非常棒！
这次欧洲之行中最满意的酒店
酒店lobby绿植感觉很舒服
房间的色调 摆设家居也都很有品味
定的三人房是一个拐角 布局也很合理
每天还会送瓶装水 气泡水
寄存酒店行李 也有严格的流程制度
感觉非常安全 也很安心
唯一不太好用的是房间空调设置
取暖最高调到24度后 风扇也不启动
一定要等到房间很冷之后 风扇开关才会显示出来
这个时候一定要把风扇点满格 空调才启动
房间整体有点小冷！
前台的热情服务是前所未见的，特别亲切。酒店离斗兽场和许愿池均可步行20分钟左右到达，离火车站10分钟左右，周边也有几家不错的中餐店，很适合短暂停留在罗马时入住。卫生环境很不错，包括设施也很齐全，下次来还是会选择入住这里
早餐好吃 就在景点附近 去哪里都方便 基本不要打车 只有梵蒂冈远点 但是一路都是景点 不急走走也可以到 大床很高 床品还可以 加床是沙发拉开 没有被罩 床单包着被芯 设施比较旧 水一开始只有一瓶 三人不够喝
卫生不到位 洗澡到处都是水 但是有电热毛巾架 解决了洗衣问题 一开始客房打扫和补品不行 后两天好很多 估计不是一个服务员 总体还是满意的 毕竟位置好 早餐好 不是亲子家庭 可以选择更多 不一定要住这里 还有大家说的服务 的确是慢待亚洲人 对欧洲人客气还主动服务
离罗马火车站步行10分钟，我非常喜欢这个距离不吵闹，但是出行又很方便，门口就是著名的圣母大教堂，埋葬了方济哥和贝尼尼家族的墓。是罗马金色与梵蒂冈的大教堂。到各个主要景点步行都在20分钟左右，巴黎歌剧院就在隔壁。周围有很多餐厅非常美味，价廉物美。性价比很高。酒店每天送一大瓶水。
总体感觉还可以，位置好！服务热情！
设施：整体还不错的！救赎房间有点儿小，但也正常。
卫生：卫生很不错，每天打扫的很干净。
环境：位置离火车站挺近的。离各个景点步行20分钟左右。
服务：服务也很不错～
我们在罗马呆了五个晚上，很满意这个酒店，位置很方便，离termini车站五分钟路程，街对面就是圣玛利亚大教堂，教皇方济各最终的下葬地。酒店清洁很好，房间设计时尚实用，大小合适。早餐中规中矩基本能满足要求，前台服务很好。有机会会再来！
位置优越 配套齐全 服务很好 就是床垫太软了 工作人员帮我铺了毛巾还是不得 腰不好睡得尾椎骨痛 最后直接把床垫掀开睡