酒店回复: Dear Luisa, Thank you for your feedback. We’re glad you enjoyed the spacious apartment and its central location. We appreciate your understanding regarding the street noise and are happy it wasn’t too disruptive. It’s great to hear parking was convenient for you. We hope to welcome you back soon.

酒店回复: Thank you for your review Guerin! We are happy you enjoyed your stay with us and we hope to host you again.

酒店回复: Dear Mélanie,Clearly you have had a terrible experience, and I completely understand your frustration. I am truly sorry to hear about your experience at our property. We sincerely regret that the apartment did not meet your expectations and that you encountered these unacceptable conditions. Providing a high-quality and comfortable stay for our guests is our priority, and it is clear that we fell short in this instance.Please know that we take your feedback very seriously and will immediately address these issues to ensure they do not happen again in the future.To strengthen your case for compensation, I’d recommend:1.Documenting everything - Take photos and videos of all the issues ( for example, fungus, the situation with the dust, etc.)2.Gathering evidence of your complaints – If you’ve sent messages or emails requesting repairs, and if it was addressed before this last review of yours3.Requesting compensation clearly – State what you expect (partial refund, repairs, or other compensation).Once again, I sincerely apologize for the inconvenience and disappointment you experienced. We appreciate your feedback and the opportunity to improve.Best regards,Izzy

酒店回复: Dear Pascale, thank you for your splendid review. We are glad you enjoyed your stay and we look forward to welcoming you again! Kind regards.

酒店回复: Dear Melanie,I am sorry for the inconvenience, the bar is not our property and we can not do anything about that. We are glad you like your stay aside from the loudness.

酒店回复: Dear Maria,Thank you so much for the kind words! We're thrilled to hear you had a great experience and enjoyed our space and location. We hope to welcome you back soon!Best wishes,

酒店回复: Dear Elena,Thank you for taking the time to share your feedback!We're so glad to hear you found our room clean and well-maintained. We understand that room size can be an important factor for comfort, and we always strive to provide a variety of room options to suit different preferences. We hope to welcome you back again soon, and please don’t hesitate to reach out if you'd like to explore other room configurations that might better suit your needs.Thanks again for your comments!Best regards,

酒店回复: Dear John,Thank you for your amazing review. We are glad you enjoyed your stay and found the check-in easy to use. We're looking forward to hosting you again in the future.