酒店回复: Dear diego wei,Greetings from YOTEL Istanbul Airport Hotel.Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you found our service very good and that our team, especially Naz and her colleague, were able to assist you with your early check-in. We will make sure to pass along your appreciation to them!Your feedback means a lot to us, and we look forward to welcoming you again in the future.Best regards,Emrah AkçayMission Control Manager
5.0分
充电小屋
独自旅行
房间在休息室对面,休息室吃完东西去很方便;
房间很小,但很干净,隔音也不错;
洗手间配淋浴,一应俱全。
展开
酒店回复: Dear Valued Guest,Warm greetings from YOTEL Istanbul Airport Hotel.Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our location convenient, especially being close to the lounge, and that you appreciated the cleanliness and sound insulation of your room.It is also wonderful to know that the bathroom facilities met your expectations and provided everything you needed for a comfortable stay.Your kind comments truly motivate our team to continue delivering a pleasant and efficient experience for our guests.We look forward to welcoming you back again soon.Kind regards,Emrah AkçayMission Control Manager
酒店回复: Dear Julieshi,Thank you for sharing your feedback. We are glad to hear that your stay was great, and we appreciate you taking the time to provide a detailed review.We understand your concern regarding the pricing, and we always aim to offer a high-quality experience for our guests. Your insights about the directions and ease of access to the hotel are very helpful and will certainly assist future travelers.We hope to welcome you again during your next transit in Istanbul. Should you have any further suggestions or inquiries, please don't hesitate to reach out.Kind regards,Selim GünalAsst.Mission Control Manager
酒店回复: Dear Our Valuable Guest,Thank you for staying with us at YOTELAIR Istanbul Airport and for taking the time to share your feedback.We appreciate you pointing out the location details—indeed, we have two separate properties: one located airside (after security) and one landside (in the public departure hall). It's important for guests to check their reservation details carefully to ensure they’ve selected the right one for their travel needs.We’re glad to hear that you found our facilities clean. However, regarding the front desk could you kindly provide us any spesific information so that we can take our actions accordingly.Guest satisfaction is our primary aim.We hope to have the opportunity to welcome you again in the future.Kind regards,Emrah AkçayMission Control Manager
服务很好,特别有两位女士,小朋友在,全程帮助提前入住问题。我记得其中一位叫naz的女士。感谢
房间在休息室对面,休息室吃完东西去很方便;
房间很小,但很干净,隔音也不错;
洗手间配淋浴,一应俱全。
机场中转区的位置简直无与伦比。早上我们只用了20分钟就直接走到了登机口,完全不用处理行李、办理值机或安检,这真是给我们省了时间和心力。酒店干净舒适,床超级舒服,空调也很给力。酒店门口就有免费饮用水。当然,价格非常贵,但这也没办法,要么接受要么不住。
这家酒店就在机场里,对于我们这种要等10小时转机的人来说非常方便。房间干净,床很舒服,水压也足,而且很安静。
不太满意的地方:要晚上8点后才能入住,这意味着你得在机场里闲逛很久,而且一晚的价格贵得离谱。一晚340欧元(两人)实在是太贵了,还没早餐,也没欢迎饼干或茶水。太抠门了!
房间里非常冷,空调开得太低了,连床都是冰凉的,冷得根本没法睡。搞不懂为什么会这样?这才十月初,到了十二月、一月会是什么样?房间里没有暖气。我们关了空调,但房间一点也没暖和起来。感觉生病的几率几乎是百分之百。
早餐每人20欧元,如果两人想在晚上8点前提前入住,还要额外付40欧元。
除了前台那几个人,其他一切都很好。他们明显不理我,转而去和比我晚到的男士聊天。水和咖啡都要2欧元。以这个价格住一晚,至少也应该免费提供吧😡。床、枕头都很舒服,床单也超级干净👍。甚至公共淋浴间里都有单独的毛巾。如果转机时间超过7小时,这里很适合补觉。肯定比胶囊旅馆好☝️但是能听到邻居的声音,走廊里吸尘器的声音也能听到。
位置很好,但房间里除了床什么都没有。
在伊斯坦布尔转机,住这里太棒了,除了有点贵,3200元一晚。
下了飞机,按照转机标志,再经过一次安检,进入机场里面,千万不要去过检查护照的柜台。然后看头顶指示牌紫色的小方格,很容易找到这家酒店。
酒店很棒很干净,服务也很好,地理位置非常方便。但是,在接待处我遇到了一个不愉快的意外。在网站预订并全额付款后,当我到达机场时,才发现这家酒店只针对转机乘客。而我并非转机乘客,我是第二天一早的航班。他们没有退还我的钱,而是要求我额外支付130欧元才能入住。所以,如果您要预订这家酒店,请务必注意这一点,酒店的服务条款中并没有明确说明。因此,我在这家酒店住一晚的花费是270欧元。
酒店位置绝佳,就在机场里面,而且非常安静。我办理入住时遇到了一些问题,但很快就解决了。那位工作人员(我记得他叫 Mehmet)帮我把不可能变成了可能。房间隔音效果很好,非常干净,灯光也很舒适放松。这是我第一次住这里,下次肯定还会再来。它让我12小时的转机成了我在机场最放松的一次体验。
大家一定注意这个是安检口里面的酒店!而且有两家,另一家再出发大厅,前台服务人员态度非常一般,但是很干净