酒店回复: Thank you so much for your detailed feedback! We’re delighted to hear you enjoyed our prime location, with the British Museum and other attractions nearby. It’s wonderful to know you found the apartment clean, well-equipped, and comfortable, and that our toiletries and kitchen amenities met your needs. We’re also glad our team could assist smoothly with the room key. Your kind words about our service mean a lot, and we look forward to welcoming you back for another great stay!Viridian Team
1人觉得有用
1.2分
一室房
朋友出游
厕所像是有一百个人同时在里面尿尿没冲的味道。床像是从路边homeless 的手里偷过来的一样。
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酒店回复: We sincerely apologize for the experience you described. This is far below the standards we aim to provide, and we are very concerned about the issues you encountered with cleanliness and the bed. Your feedback has been shared with our housekeeping and maintenance teams to ensure these problems are addressed immediately. We deeply regret the discomfort you experienced and appreciate you bringing this to our attention, as it helps us improve for future guests.Viridian Team
酒店回复: Thank you for your feedback. We’re glad you shared this important reminder. As noted, self check-in is available from 4:00 PM, and unfortunately we’re unable to offer luggage storage or support before that time. We appreciate your understanding and hope the rest of your stay was comfortable.Viridian Team
酒店回复: Thank you for sharing your feedback. We’re glad you found the location convenient. We’re very sorry to hear that the room did not meet your expectations in terms of size, ventilation, and smell. Your comments have been shared with our team to help improve room conditions for future guests. We appreciate your input and hope to provide a more comfortable experience if you stay with us again.Viridian Team
位置方便,可以步行到很多景区景点。出门就是大英博物馆。
虽然在路边但很安静,窗户可以打开透气。
干净卫生,毛巾浴巾、厨房用擦手巾都很新,品质也不错。洗浴用品也可以的,吹风熨斗都有。
厨房器具配备足够。
预订后注意查收酒店邮件获取房间取钥匙密码。
我们刚好遇到来的工作人员顺利解决了,服务很好。
厕所像是有一百个人同时在里面尿尿没冲的味道。床像是从路边homeless 的手里偷过来的一样。
地理位置佳。很安全。紧邻大英博物馆,距离地铁站很近,步行15分钟就到了考文特花园。公寓环境非常棒,服务很好回复很及时,入住体验佳。希望下次有机会再去。
首先,地理位置优越。就在大英博物馆旁边,非常好找。去哪里都很方便,交通便利。
有任何问题,房东或客服都会立即处理。
房间打扫得很干净,厨房里应有尽有。甚至还有新的洗碗海绵和洗洁精。
洗衣机一开始我不知道怎么用,但上网查了一下官网就搞定了。虽然写着提供洗衣液,但我没找到,就用了自己带的。
淋浴间也很干净,提供了最基本的洗漱用品。
毛巾数量很充足,是入住人数乘以天数那么多,这点很棒。
同行家人特别喜欢浴室的地暖。
如果下次再来伦敦,我还会选择住在这里。
这件比一室的要大一倍的样子。房间总体是可以的 设备很齐全,微波炉,烤箱,电磁炉,锅,刀叉,还有洗衣机我是没想到。
有个问题,卫生间为什么没有窗帘呢?
特别提醒:下午4:00才能自助入住,此前无法寄存行李,无法联系到商家。
就价格而言,这家酒店适合短途旅行。但问题也很明显,比如入住困难、房间噪音大、设施差。不过,至少房间很干净。
离市中心很近,非常干净整洁!如果你需要做饭,记得自带油和调料,这里不提供。旁边有一家叫 The Coral Room 的鸡尾酒吧,一定要去试试看。
位置不错,但房间太小了没有窗户,会有潮湿的味道
位置绝佳,居住空间紧凑。方便、整洁,而且布置得很好。