I had the most awful experience at this hotel. The location was the only positive of my stay while my husband was in hospital. The room was acceptable although could do with a good clean, the aircon was covered in dust as was the bathroom vent, both of which I had to clean. The shower was mouldy & the screen unusable. There was a spa & dishwasher also unusable. The white blanket on the bed was stained & needed to be washed before I could use it. The worst was after checking out I received a text saying that I had damaged the bath & my card was charged $200 & I would need to pay for all repairs. AT NO TIME DID I CAUSE ANY DAMAGE. After many abusive phone calls & after said damage was reviewed by a repairer my deposit was returned. What was already a stressful experience became a nightmare. Be sure to document any pre-existing issues at check in.
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酒店回复: This guest caused damage (a fresh new hold in the bathtub) to the property. We repaired the issue kindly and at no cost to her, yet she remained dissatisfied, using negative review as leverage to pressure businesses.
5.0分
其他
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I really enjoyed my stay! The hotel has an excellent location, close to everything restaurants, shops, and main attractions are just a short walk away The view is beautiful, and the apartment is very clean and well-equipped with everything you need for a comfortable stay, a complete kitchen, all utensils, air conditioning, and a very comfortable bed
5.0分
其他
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The sedgeboook staff are excellent. We stayed in room 427 and it was brilliant. Clean, light and spacious. We ended up staying on 3 occasions and were equally delighted each time. The bed was comfy and the kitchen well equipped. It is just a nice place to stay
1.0分
其他
Very dated property with no concierge service. Restaurant advertised but not open
5.0分
其他
Great spacious apartment 15 min walk to centre of Brisbane
4.0分
其他
I would stay here again.
Friendly greeting by reception staff on arrival, upgraded to a bigger room and waived parking fee.
位置优越的公寓,距离布里斯班市约 400 米,距离罗马花园约 400 米。建筑和住宿一般都非常陈旧,急需翻新,但它们足够干净(尽管有点“臭”)且价格合理。公寓设施齐全,适合那些想在家做饭的人,还有阳台可以捕捉晚风。考虑到价格,我会再次住在这里。员工和管理人员尽力提供便利,但他们知道没有人在场,所以所有的协助请求都通过电话转给物业经理。
抵达时,工作人员非常热情,免除了停车费。但是,五楼的走廊很臭 - 不知道是什么味道。房间很破旧。酒店预订网站上的详细信息显示公寓最近刚刚翻新过。他们一定是错过了我们住的房间。房间非常陈旧。洗衣房前面的橱柜门几乎都快掉下来了。客厅上盖着一张破旧的床单,天知道是用来遮盖什么的。厨房橱柜里唯一的玻璃很脏,冰箱也是。有三包糖、三包咖啡和三包带柠檬茶包的绿茶 - 没有牛奶,没有普通的茶包。我回到酒店描述,虽然没有提到茶和咖啡,但这是一般都会提供的。酒店描述说浴室有浴缸。我们的没有。淋浴水很热,水压很大,但纱窗很脏,天花板上的油漆都剥落了。很多信息都提到了洗澡或做饭时要关门开窗,以免触发警报并面临消防部门的账单,但没有关于电视或 WiFi 或该地区可以做的事情的信息。床硬得像石头一样,没有提供额外的枕头或毯子,导致晚上睡得不好,早上很早就起床了。我怀疑我是否会再来。
经理在办理入住、退房和协助时非常乐于助人。位置很好。我们住的公寓远离莱卡特街,很安静。
工作人员很可爱,对信息非常有帮助,而且非常乐于助人。
然而房间很脏——橱柜门上有食物污渍,里面的抽屉很脏,餐具里衬着卫生纸。预订之间的清洁工作非常差。
I had the most awful experience at this hotel. The location was the only positive of my stay while my husband was in hospital. The room was acceptable although could do with a good clean, the aircon was covered in dust as was the bathroom vent, both of which I had to clean. The shower was mouldy & the screen unusable. There was a spa & dishwasher also unusable. The white blanket on the bed was stained & needed to be washed before I could use it. The worst was after checking out I received a text saying that I had damaged the bath & my card was charged $200 & I would need to pay for all repairs. AT NO TIME DID I CAUSE ANY DAMAGE. After many abusive phone calls & after said damage was reviewed by a repairer my deposit was returned. What was already a stressful experience became a nightmare. Be sure to document any pre-existing issues at check in.
I really enjoyed my stay! The hotel has an excellent location, close to everything restaurants, shops, and main attractions are just a short walk away The view is beautiful, and the apartment is very clean and well-equipped with everything you need for a comfortable stay, a complete kitchen, all utensils, air conditioning, and a very comfortable bed
The sedgeboook staff are excellent. We stayed in room 427 and it was brilliant. Clean, light and spacious. We ended up staying on 3 occasions and were equally delighted each time. The bed was comfy and the kitchen well equipped. It is just a nice place to stay
Very dated property with no concierge service. Restaurant advertised but not open
Great spacious apartment 15 min walk to centre of Brisbane
I would stay here again.
Friendly greeting by reception staff on arrival, upgraded to a bigger room and waived parking fee.