酒店回复: Dear guanjun506109,Thank you for taking the time to share your feedback following your recent stay at Anantara Desaru Coast Resort & Villas. We are delighted to learn that you enjoyed the clean beach, beautiful surroundings, our two swimming pools including the oceanfront pool, as well as your dining experience. It is also wonderful to know that your family had an enjoyable time at the Kids Club.Your kind comments are sincerely appreciated, and we look forward to welcoming you back for another memorable stay.Warm regards,Lisa JacksonResort Manager
酒店回复: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us. I am pleased to hear you enjoyed our location and found the beach especially beautiful, and that overall you found the hotel lovely.I also appreciate your candid comments regarding breakfast variety and the condition of certain areas of the resort. Your feedback is valuable, and it has been shared with our leadership team as we continue to enhance both our dining offerings and ongoing maintenance to ensure the resort is consistently presented at the standard our guests expect.Thank you once again for choosing Anantara Desaru Coast Resort & Villas. We hope to have the pleasure of welcoming you back for an even more seamless experience in the future.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas
酒店回复: Dear Guest,Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed the room, facilities, dining experience and the service during your stay with us. Your kind words are sincerely appreciated by the team.Thank you as well for your note regarding the tax details on the final bill. We always aim to ensure billing is clear and transparent, and we appreciate you highlighting this as a reminder for future guests.We hope to have the pleasure of welcoming you back to Anantara Desaru Coast Resort & Villas again soon.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas
酒店回复: 尊敬的宾客:
感谢您在近期入住安纳塔拉迪沙鲁海岸度假村及别墅后分享您的反馈。我们很高兴得知您喜欢度假村宁静的环境,并认为这里是一处令人放松的休憩之所。
对于迷你吧和客房设施未能按预期补充的服务失误,我们深表歉意。我们已将您的意见告知团队,以便更密切地跟进并持续保持日常服务标准的一致性。
我们非常感谢您的宝贵反馈,并希望有机会再次欢迎您,为您带来更美好的体验。
此致,
Lisa Jackson
度假村经理
点评来源 Trip.com
5.0分
行政花园露台房
情侣出游
舒服清净服务很好环境很好。可以在来享受生活期待下次在来享受🥰🥰🥰
追评
Anantara Desaru Coast Resort
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酒店回复: Dear Wah soonchai,Thank you for sharing your wonderful feedback following your stay in our Executive Garden Terrace Room. I am delighted to hear that you found the environment comfortable, clean, and complemented by great service.Your kind words and perfect ratings are truly appreciated, and it is especially pleasing to know that you are already looking forward to returning. We would be delighted to welcome you back again for another memorable stay.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas
酒店回复: 尊敬的 helen_holidays:
感谢您在安纳塔拉迪沙鲁海岸度假村及别墅入住后分享您的精彩反馈。我们很高兴得知您拥有一次非凡的体验,尤其喜欢我们提供的餐饮和美丽的海滨景色。
我们真诚地感谢您的好评,并将与我们的团队分享。我们期待在不久的将来再次欢迎您,享受难忘而轻松的住宿体验。
此致,
Lisa Jackson
度假村经理
酒店回复: 尊敬的 Lut Foo,
感谢您在近期入住安纳塔拉迪沙鲁海岸度假村及别墅后分享您的反馈。我们很高兴得知,我们周到的安排和流畅的入住体验,为您打造了一个难忘的特别时刻。
衷心感谢您对我们团队努力的认可。我们很高兴得知您认为这家度假村是家庭和情侣的首选,我们期待着再次欢迎您,享受非凡的住宿体验。
此致,
Lisa Jackson
度假村经理
点评来源 Trip.com
4.7分
豪华花园阳台房
情侣出游
非常棒,适合休闲度假的家人与情侣☺️
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酒店回复: Dear Guest,Thank you for sharing your lovely feedback following your recent stay in our Deluxe Garden Balcony Room. I am delighted to hear that you found the resort to be an excellent choice for a relaxing getaway, both for families and couples alike.We truly appreciate your high ratings for our amenities, cleanliness, and service, and thank you for your comments regarding the surroundings, which are valuable as we continue to enhance the overall guest experience.We look forward to welcoming you back again in the future.Warm regards,Lisa JacksonResort ManagerAnantara Desaru Coast Resort & Villas
沙滩很干净,环境优美,酒店有两个泳池,靠近海边的泳池面对大海,风景很美,晚餐也非常棒,还有儿童俱乐部。
酒店位置很好,沙滩很漂亮。早餐一般,选择不多,算是东南亚酒店平均水平。酒店整体很漂亮,但能明显感觉到有些破败了。
一切都好,房间、设施、餐食都对得起这个价位。服务更是让人有宾至如归的感觉。提醒一下:在携程预订时支付房费是包含税金的,退房时请记得查看账单,不主动问的话,酒店方都是在账单里默认收税金的。10块钱每晚。
没有什么玩的
吃的也一般
龙虾和其他海鲜都不新鲜
一次非常放松愉快的体验。员工很友好。我和男朋友一起去的,因为我们避开了旺季,所以独享了整个私人沙滩。房间又大又干净,早餐自助餐有很多选择。还有一个专门给小朋友准备的小角落,很可爱🥰
这里是充电放松、享受宁静的绝佳之地。然而服务有所欠缺,迷你吧和客房用品没有每天补充。即使打电话给前台,工作人员也没有来,我们还得再次提醒。
舒服清净服务很好环境很好。可以在来享受生活期待下次在来享受🥰🥰🥰
Anantara Desaru Coast Resort
安纳塔拉迪沙鲁海岸度假村给了我们一次非凡的体验,我们非常乐意再次入住。餐饮选择也值得称赞,尤其是海滩,让人玩得非常尽兴。
这是一次美妙绝伦的体验,非常适合用来庆祝特殊场合。酒店的一切安排都恰到好处,无可挑剔。绝对是家庭和情侣出游的首选。
非常棒,适合休闲度假的家人与情侣☺️