酒店回复: Dear valued guest, Thank you for taking the time in writing us a review! We are delighted to know you had an enjoyable stay and we all look forward in welcoming you back to your home-away from-home! Best regards, Abegail Nicolas | Manager, Guest Service
酒店回复: Warm Greetings from Citadines Cebu City!Thank you for taking the time to share your feedback. We're pleased to hear that you found our location convenient, with easy access to nearby shops, dining options, and city attractions. It's also great to know that you enjoyed our breakfast selection—we’re glad it added value to your stay.We truly appreciate your candid comments regarding our signage, cleanliness, and room condition. Please accept our sincerest apologies for any inconvenience you may have experienced. Your observations have been shared with our management and housekeeping teams for immediate review, as we remain committed to maintaining the comfort and standards our guests expect and deserve.Your insights are invaluable in helping us improve, and we hope to have another opportunity to welcome you back for a more seamless and pleasant experience in the future.
5.0分
行政大床一室房
商务出差
房间干净整洁，位置方便，早餐丰富。
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酒店回复: Warm Greetings from Citadines Cebu City!Thank you for your kind review! We're delighted to hear that you enjoyed your stay with us. It's great to know you found the room clean, the location convenient, and the breakfast satisfying. Providing a comfortable and enjoyable experience for our guests is our top priority, and your feedback inspires us to keep delivering the best service possible. We hope to welcome you again soon!
酒店回复: Warm Greetings from Citadines Cebu City!Thank you for sharing your detailed feedback regarding your stay. We appreciate the time you’ve taken to highlight areas where we can improve, as this helps us continue refining the guest experience.We are sorry to hear about the confusion with the free mineral water and any inconvenience caused by the packaging. Your comments have been noted, and we will review the design and labeling to ensure ease of use for all guests.We also regret that you experienced issues with the room's electrical outlets and found the television less functional without an Internet connection. We will address these concerns with our team and explore ways to enhance the convenience and entertainment options in our rooms.Regarding the smoking incident and subsequent fine, we sincerely apologize if the handling of this situation was not as discreet and professional as it should have been. We assure you that we take guest interactions seriously and will work with our staff to uphold a respectful demeanor at all times.Thank you once again for your honest review. We value your feedback and hope to have the opportunity to provide a much improved and seamless experience during your next stay.
环境：干净宽敞，无边泳池很美
设施：：齐全
服务：微笑贴心服务，很满意
卫生：很干净哦
早餐很丰富，西餐为主
🫶🫶🫶🫶🫶🫶🫶
酒店的早餐还不错，种类挺多，不过座位区有点挤。我们住的是套房，床很舒服，但房间里却没有说好的吹风机和保险箱。房间里有洗衣机挺好的，虽然我们没能让烘干机工作，但至少洗干净了衣服。浴室洗澡时水会溅出来，弄得到处都是湿漉漉的。总的来说，一次普通的住宿体验，在这个价位上我住过更好的酒店。不过前台接待人员很贴心地提醒我们要带好钱包护照等随身物品！👍
早餐还不错，面包种类挺多，味道也行。有泳池和健身房。服务人员很友好。地理位置便利，住着很舒服。
所有员工都非常非常友好！总是面带微笑，态度真诚地问候您。酒店设施标准很高。我们甚至可以自己做饭。整个住宿期间，酒店提供了充足的饮用水。我们对这里的服务非常满意。泳池大小适中，而且非常非常干净，闻不到氯气或其他刺激性化学品的气味。楼下就有一家罗宾逊超市，可以买到所有生活必需品，Abaca Baking面包店也是一个加分项。我们一定会再来的。为所有员工的热情欢迎和优质服务点赞！
位置很好，楼下有ATM、商场、711便利店，去市内主要的景区不算太远，早餐也很丰盛（餐厅在门口边上），但是酒店门口不太明显有点难找，然后就是酒店的卫生打扫的比较一般，可能是因为开业时间比较早而且保养的不太注意，房间折损痕迹比较明显，而且还有一些味道。
房间干净整洁，位置方便，早餐丰富。
我通常不写评论，但这家酒店值得我写一写。
首先，我们凌晨一点才到酒店。我们之前住的那家酒店空调坏了，酒店甚至连个风扇都提供不了，好让房间凉快一点。
所以我们决定退房，而宿务馨乐庭（Citadines Cebu）因为地理位置优越成为我们的首选。我们一到酒店，房间就凉爽得恰到好处，让我17个月大的孩子感觉很舒服（他喜欢睡在凉快的地方）。早餐很棒。说实话，我不知道有些人期待的是什么。早餐几乎包含了所有你可能想要的东西，食物种类非常丰富。
总的来说，我会向所有人推荐这家酒店。
房间的免费矿泉水是一个塑料水壶，号称环保，然而，首先连蒙带猜找半天才知道那是免费饮用水，其次出水口被质量很差的塑料包裹，不是幸好带了修眉刀根本打不开；房间很多插头，甚至直接有USB接口，然而，真正能工作的只有一个；房间的LG智能电视还算新，然而，没有连上网络没有毛线作用。
我一个小同事房间的卫生间里抽烟，烟蒂没有完全被马桶水冲掉，被罚25000菲律宾比索，那位服务员提着账单来找人时笑意都有点藏不住
这个地方真的很棒。地理位置非常好，员工很友好，食物也很美味！如果我再去宿务，我还会选择这家酒店。
房间和设施都很棒！早餐也很好吃！