Beds and pillows were comfy. Bathrooms a little rundown. Staff and bartenders were excellent. Odd that the restaurant was never open for dinner but full menu was still served at the bar. Property around the area was a little sketchy.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Austin Southpark Hotel. We’re delighted to hear that you found the beds and pillows comfortable and that our staff and bartenders provided excellent service.We’re sorry to hear that certain areas of the bathroom felt a bit rundown. The hotel is under new ownership and will be undergoing renovations soon, which will include updates to our guest rooms and public spaces. We truly appreciate your patience with us as we work to modernize the property.Regarding dining, our restaurant is open seven days a week for breakfast and lunch (7 a.m.–2 p.m.) and for dinner Tuesday through Sunday (5 p.m.–10 p.m.), while our bar also serves a full dinner menu during operating hours. We apologize for any confusion during your stay.Please know that our property has 24-hour security and an overnight golf cart patrol to help ensure guest safety. We appreciate your feedback and hope to have the opportunity to welcome you back to experience our improvements in the near future.Sincerely,Gianna De La RosaGeneral Manager
2.0分
家庭亲子
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Room was beat up. Check in was at 3. Room wasn't ready till 415. No comforters on beds. The pull out bed was gross. no sheets blankets or pillows for the 3rd person. If u do not rent a car u will need ride shares to go absolutely everywhere unless u want to cross the highway to get to places.
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酒店回复: Thank you for your feedback. We sincerely apologize for the state your room was in, and we are disappointed to hear about the delay you experienced in receiving accommodations. Your comments are important to us, and we have shared them with our housekeeping team to ensure rooms are more thoroughly prepared in a timely manner. We regret any inconvenience and hope you will consider staying with us again.Sincerely, Gianna De La Rosa General Manager
停车场很大
因为参加SXSW，我在这里住了6晚。
这家酒店给我留下了非常干净整洁的印象，维护得很好。
从机场开车过来大约10分钟，交通非常便利。
我选择了包含早餐的套餐，其中3天是自助餐，剩下的6天是点餐式的。
早餐的分量实在太足了，简直就是典型的美式早餐，我根本吃不完，不过工作人员的服务态度很好，整体入住体验非常满意！
真是差的不行，从来没有住过服务这么差的酒店，订的3晚，住到第三天卫生还没有给我们打扫过，我们联系前台，前台说工作人员少，现在已经下班了。呐尼？人员少就是不打扫房间的理由？**啊！然后最后一天去吃早餐，等着吃完去机场，结果活生生一个早餐等了1个多小时，最后没吃走了。简直无语了！
这里很舒适，早餐也很棒。
物有所值
环境很好，宽阔方便停车，房间也不错，包括餐厅。在$65-70的价格里算很棒的酒店！
性价比超高的酒店。泳池很棒，房间非常舒适。
泳池超级宽敞，非常干净，我们玩得很开心👌
Beds and pillows were comfy. Bathrooms a little rundown. Staff and bartenders were excellent. Odd that the restaurant was never open for dinner but full menu was still served at the bar. Property around the area was a little sketchy.
Room was beat up. Check in was at 3. Room wasn't ready till 415. No comforters on beds. The pull out bed was gross. no sheets blankets or pillows for the 3rd person. If u do not rent a car u will need ride shares to go absolutely everywhere unless u want to cross the highway to get to places.