We enjoyed our stay. The staff are very friendly. Convenient to shopping and dining. We will definitely stay here again if we go back to the area.
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
5.0分
商务出差
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L this hotel was wonderful. The staff was absolutely accommodating in every way. I will be coming back as I travel all the time. The town of Huntington itself surprised me. Very clean. Very friendly. You felt safe all the time.
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
5.0分
其他
Everything was great but the pool is an outdoor pool which has already closed for the season. Breakfast was good and free for Hilton Honors members
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
5.0分
商务出差
Very nice. The front desk was so kind. I know most are but she seemed to be more friendly than most. Not fake.
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
2.0分
情侣出游
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The lobby was good. The room was terrible. Nothing like I would expect from a Doubletree. The mattress was old and lumpy with springs poking your body. The shower stall door was hard to slide and the front was welded down.
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酒店回复: Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. We hope you will be giving us another chance and return to our hotel in the future, safe travels!
3.0分
其他
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Was charged an entire night although I checked in at 330am. Better than driving under the influence! Felt that I should have only been charged half a night. It is the only hotel in town. Pillow cases had makeup on it, room wasn’t as clean as lip stick and concealer was left in the bathroom, it was noisy outside but not much hotel can do about that
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酒店回复: Our management team is reviewing your feedback and concerns. Our billing system and check in/out hours are set up to ensure that guests arriving at 4pm will have their room ready. Thank you for your time. Safe travels.
4.0分
其他
Staff was great - room was clean, cooled down and quite
Plan on valet parking
酒店回复: Thank you for your feedback!
5.0分
其他
Check in was a breeze, comfortable bed, quiet on our floor.
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
5.0分
其他
Always a good stay! The staff, as usual was amazing
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酒店回复: We are incredibly grateful that you took the time out to leave us feedback from your stay. Our hotel values put customer satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again, safe travels!
5.0分
其他
Gym is more than adequate. Staff are pleasant
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酒店回复: Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Huntington, safe travels!
We enjoyed our stay. The staff are very friendly. Convenient to shopping and dining. We will definitely stay here again if we go back to the area.
L this hotel was wonderful. The staff was absolutely accommodating in every way. I will be coming back as I travel all the time. The town of Huntington itself surprised me. Very clean. Very friendly. You felt safe all the time.
Everything was great but the pool is an outdoor pool which has already closed for the season. Breakfast was good and free for Hilton Honors members
Very nice. The front desk was so kind. I know most are but she seemed to be more friendly than most. Not fake.
The lobby was good. The room was terrible. Nothing like I would expect from a Doubletree. The mattress was old and lumpy with springs poking your body. The shower stall door was hard to slide and the front was welded down.
Was charged an entire night although I checked in at 330am. Better than driving under the influence! Felt that I should have only been charged half a night. It is the only hotel in town. Pillow cases had makeup on it, room wasn’t as clean as lip stick and concealer was left in the bathroom, it was noisy outside but not much hotel can do about that
Staff was great - room was clean, cooled down and quite
Plan on valet parking
Check in was a breeze, comfortable bed, quiet on our floor.
Always a good stay! The staff, as usual was amazing
Gym is more than adequate. Staff are pleasant