Staff was fabulous! Room was beautiful and clean. Very nice. Did not have time to use pool but it looked nice.
展开
酒店回复: Thank you for your wonderful review! We’re so glad you enjoyed your stay and appreciated our friendly team and clean, comfortable rooms. We hope you’ll have time to relax by the pool on your next visit — we’d love to welcome you back soon!
3.0分
其他
Centrality, proximity to USM, Amenities were all ok.
Efficiency, accuracy and network coverage were however poor
展开
酒店回复: Thank you for taking the time to share your review. We are committed to providing all our guests with a comfortable and enjoyable experience; therefore, we truly regret that the network coverage impacted your stay. We have taken note of your feedback and will address this appropriately to ensure future guests do not encounter the same issues. We greatly value your loyalty, and we hope to have another opportunity to provide you with the seamless, enjoyable visit you deserve.
4.0分
其他
The floor in our room had a messed up wood spot but other than that it was clean and had a great breakfast!!
展开
酒店回复: Hello, on behalf of the entire hotel team, I want to thank you for sharing your review on your stay here at the Towneplace Suites Hattiesburg. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating a great guest experience was delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!
4.0分
其他
Family nightmare avoided
They worked with me and were patient. It is jard to find good customer service.
展开
酒店回复: Thank you so much for your review! We're absolutely thrilled to hear that you had such a great experience with us. Knowing that we met your expectations means the world to our entire team. We truly appreciate you taking the time to share your feedback, and we hope to welcome you back again soon for another memorable stay!
4.0分
其他
展开
Would try a different hotel in the future
A three-night family trip to Hattiesburg. Positive: ideal location to restaurants, shopping, parks, trail, zoo, etc. The pool area was nice but not enough umbrellas at all to provide shade during most of the day! Breakfast ran out of food every morning, despite arriving early. Breakfast eating area is cramped and crowded. Things could be rearranged to make it more spacious for guests. Commune stairways and hallways were not as clean as other TownePlace Suites we’ve stayed at. Immediately after checking in we had to request fresh bedding for the pullout couch because it hadn’t been replaced and was very visibly nasty/spoiled. Kitchenette area was obviously not wiped down but we didn’t say anything because we just wanted to move forward. If we ever were to return to Hattiesburg we would try a different hotel. It wasn’t horrible though.
展开
酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We’re glad to hear that you enjoyed our convenient location and the pool area, and we appreciate you choosing TownePlace Suites for your family trip to Hattiesburg.We sincerely apologize for the issues you encountered, Your comments regarding the crowded dining area and limited pool shade are valuable, and we are actively reviewing these areas to improve our guest experience. Cleanliness and comfort are top priorities for us, and we regret that we fell short during your visit.We would have welcomed the opportunity to address your concerns during your stay and truly wish we had the chance to make things right while you were here. Should your travels bring you back to Hattiesburg, we hope you'll consider giving us another opportunity to provide the level of service you expect and deserve.
5.0分
其他
展开
Nice clean hotel
I had no major issues. It was a last minute booking needed to replace a cabin that was in not clean condition. The beds were not the best. And could have had better seating for watching tv. But all in all it was a great place. No major complaints
展开
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing your review on your stay here at the Towneplace Suites Hattiesburg. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with our team as a way of celebrating a great guest experience was delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!
5.0分
家庭亲子
Lady at front desk was very polite.. room was spacious and well maintained for the price of room
展开
酒店回复: Thank you so much for your review! We're absolutely thrilled to hear that you had such a great experience with us. Knowing that we met your expectations means the world to our entire team. We truly appreciate you taking the time to share your feedback, and we hope to welcome you back again soon for another memorable stay!
对于打算住几天的人来说，这个房间还不错，有大冰箱、炉灶等，但床有点塌陷，家具内饰也磨损了。浴室灯光很暗。这家酒店看起来有点老旧了。位置对于参加大学活动来说很方便。
总的来说还不错，工作人员也很友好。
沙发床很脏，有很大的污渍，躺在上面很不舒服，沙发垫子有污渍。
总的来说，它很好，但在清洁方面我不喜欢它。
Staff was fabulous! Room was beautiful and clean. Very nice. Did not have time to use pool but it looked nice.
Centrality, proximity to USM, Amenities were all ok.
Efficiency, accuracy and network coverage were however poor
The floor in our room had a messed up wood spot but other than that it was clean and had a great breakfast!!
Family nightmare avoided
They worked with me and were patient. It is jard to find good customer service.
Would try a different hotel in the future
A three-night family trip to Hattiesburg. Positive: ideal location to restaurants, shopping, parks, trail, zoo, etc. The pool area was nice but not enough umbrellas at all to provide shade during most of the day! Breakfast ran out of food every morning, despite arriving early. Breakfast eating area is cramped and crowded. Things could be rearranged to make it more spacious for guests. Commune stairways and hallways were not as clean as other TownePlace Suites we’ve stayed at. Immediately after checking in we had to request fresh bedding for the pullout couch because it hadn’t been replaced and was very visibly nasty/spoiled. Kitchenette area was obviously not wiped down but we didn’t say anything because we just wanted to move forward. If we ever were to return to Hattiesburg we would try a different hotel. It wasn’t horrible though.
Nice clean hotel
I had no major issues. It was a last minute booking needed to replace a cabin that was in not clean condition. The beds were not the best. And could have had better seating for watching tv. But all in all it was a great place. No major complaints
Lady at front desk was very polite.. room was spacious and well maintained for the price of room