I didn't like the outside entry with room A/C units dripping water. Room facets were so loose i had to contact the front for maintenance. Light between be
2.0分
其他
展开
A bit disappointed
Check-in was great. Check-in clerk was very accommodating. Price was inexpensive for the area. Parking was sufficient. Bad: i expected a lot more from a Red Roof Inn. Floors we cracked and had some give. Cracked tiles in the bathroom. Bathroom needs an overhaul. Towels and bedding did not match. Beds were not well made.
3.0分
商务出差
People smoking around my room. The furniture is dated. I guess for the price it’s okay, but next time I would pay more for something better.
2.0分
其他
展开
Pros = no hassle parking and beds were made
Cons= Live Roaches‼️
not swept nor mopped, Dirty purple towel left in desk chair, dirty comforter left balled up on the safe, shower curtain was dirty, no soap, light above sink didn't work, no accommodation for the presence of roaches like a discount or room change smh..
Overall needs Quality Inspection after housekeeping fake cleans..
4.0分
其他
Great price and was impressed with the customer service and the room was great and clean.
2.0分
商务出差
展开
Beds were made but food, and a bug were found once sheet was pulled back. Food on the floor. The AC works great though, staff is friendly. Would’ve had a good stay if it weren’t for the food in the bed.
展开
酒店回复: Dear Sarah,I appreciate you sharing your feedback following your stay at the Red Roof Inn Valdosta - University. I'm glad to hear that you found the AC to be satisfactory and our staff friendly. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
3.0分
情侣出游
展开
The customer service was good. But I was told I could not have anyone visit me at my room. The first room was very unclean. But once I told front desk they immediately switch my room for a more clean one. But it's convenient to places to eat as well as grocery stores. I would recommend for an over night stay are someone who's there for constract work. Not business.
1.0分
其他
展开
I normally don’t write reviews but I fell I need to share this. It was filthy, smelled like mold, the bathroom trim had mold and was literally falling off the wall. “Breakfast” was a joke, small boxes of cereal and bagged white bread. The front desk host acted like you were a complete hassle to her when checking in. THEN she gave our room (with a key card) to the guests behind us! To top if off I think it’s a place where Grinder people “hook up”!! I saw some sketchy things. Leave it at that…
展开
酒店回复: Dear Wendy, Thank you for taking the time to tell us about your experience at the Red Roof Inn Valdosta - University. It's regrettable to read that your stay fell short of your expectations due to what you described as a unclean room, an odor and other issues you reported during your stay. Please accept our sincerest apologies for the inconveniences. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience with us. We hope to see you again in the future. Very truly yours,AngelRed Roof Management RediResponse Specialist
3.0分
其他
Not again
The facility is in a "shady" area of town and I was concerned about security in parking lot. I would not stay there again.
太脏了！所有东西都看起来很旧，感觉根本没打扫过！床上用品上到处都是狗毛！躺在床上都觉得痒！根本不敢用被子！
I didn't like the outside entry with room A/C units dripping water. Room facets were so loose i had to contact the front for maintenance. Light between be
A bit disappointed
Check-in was great. Check-in clerk was very accommodating. Price was inexpensive for the area. Parking was sufficient. Bad: i expected a lot more from a Red Roof Inn. Floors we cracked and had some give. Cracked tiles in the bathroom. Bathroom needs an overhaul. Towels and bedding did not match. Beds were not well made.
People smoking around my room. The furniture is dated. I guess for the price it’s okay, but next time I would pay more for something better.
Pros = no hassle parking and beds were made
Cons= Live Roaches‼️
not swept nor mopped, Dirty purple towel left in desk chair, dirty comforter left balled up on the safe, shower curtain was dirty, no soap, light above sink didn't work, no accommodation for the presence of roaches like a discount or room change smh..
Overall needs Quality Inspection after housekeeping fake cleans..
Great price and was impressed with the customer service and the room was great and clean.
Beds were made but food, and a bug were found once sheet was pulled back. Food on the floor. The AC works great though, staff is friendly. Would’ve had a good stay if it weren’t for the food in the bed.
The customer service was good. But I was told I could not have anyone visit me at my room. The first room was very unclean. But once I told front desk they immediately switch my room for a more clean one. But it's convenient to places to eat as well as grocery stores. I would recommend for an over night stay are someone who's there for constract work. Not business.
I normally don’t write reviews but I fell I need to share this. It was filthy, smelled like mold, the bathroom trim had mold and was literally falling off the wall. “Breakfast” was a joke, small boxes of cereal and bagged white bread. The front desk host acted like you were a complete hassle to her when checking in. THEN she gave our room (with a key card) to the guests behind us! To top if off I think it’s a place where Grinder people “hook up”!! I saw some sketchy things. Leave it at that…
Not again
The facility is in a "shady" area of town and I was concerned about security in parking lot. I would not stay there again.