The room was very clean and breakfast was great. The location was great. I had stayed at this location last year as I was passing through Chattanooga on my way to a funeral. I liked the hotel so much last year that I chose to stay at this location for my weekend get away. It did not disappoint.
5.0分
情侣出游
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Everything was great, from friendly and accommodating staff at check-in, to a clean and spotless room, a decent and delicious morning breakfast with good coffee and all the staff that I interacted with were friendly, attentive and professional! I’d definitely recommend this hotel and I’d stay here next time I’m in Chattanooga!
5.0分
其他
Second stay at a Tru Hilton. Comfortable stay for the rate. Free breakfast is a plus. Staff always pleasant
5.0分
其他
Employees were friendly and helpful. Room was clean and enjoyed the shower. Only drawback was no closet, however, for a one or two night stay it was fine.
酒店非常棒
床罩是大床尺寸（Queen），但房间里却是特大床（King）。客房服务难道没发现床罩根本盖不住床吗？！纸巾盒里只剩下5张纸巾。窗帘也拉不开。床架在我们上下床的时候总是磕到小腿。床垫需要更换了，中间都鼓起来了。这是我们住的第五家Tru酒店，但这家店完全达不到我们对希尔顿旗下酒店的预期水平。
我们住得很愉快，但遗憾的是，住的四天里酒店都没有提供客房服务。不过，晚班前台小哥人非常好，甚至还帮我们换了房间。
我唯一想抱怨的是，我办理入住时，用的是*******，前台人员却找不到我的预订信息。他给了我一个电话号码，让我打电话过去，结果我坐在餐桌边吃饭，*******的人试图打电话解决问题，但他没有起身。我试着把手机给他，想和*******的人通话，但他也拒绝了，然后还说打电话的人是个骗子。他太粗鲁了！！退房时的前台非常友好，乐于助人！真希望我入住时能遇到他。除此之外，酒店非常漂亮干净！
一切都很干净，服务也很好。
它是新的所以很干净而且床也很好。
The room was very clean and breakfast was great. The location was great. I had stayed at this location last year as I was passing through Chattanooga on my way to a funeral. I liked the hotel so much last year that I chose to stay at this location for my weekend get away. It did not disappoint.
Everything was great, from friendly and accommodating staff at check-in, to a clean and spotless room, a decent and delicious morning breakfast with good coffee and all the staff that I interacted with were friendly, attentive and professional! I’d definitely recommend this hotel and I’d stay here next time I’m in Chattanooga!
Second stay at a Tru Hilton. Comfortable stay for the rate. Free breakfast is a plus. Staff always pleasant
Employees were friendly and helpful. Room was clean and enjoyed the shower. Only drawback was no closet, however, for a one or two night stay it was fine.