酒店回复: Hi Peter,Glad to hear it was a smooth and hassle-free experience! We hope to see you again soon!
3.0分
情侣出游
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Staff was a bit grumpy. Didn't find my reservations at first, then failed to connect it with my Hilton account (it still isn't). In Chambersburg at end of Sept we received water, not so here. The room is large but there's no place to put the suitcases except on the floor, which is a problem at our age. The room was clean but so far, the experience is like checking into a warehouse for the night.
4.0分
其他
Breakfast was limited, beds were comfortable, could be cleaned alittle better and the fridge could’ve been cooler
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酒店回复: Thank you for sharing your feedback. We’re glad to hear you found the beds comfortable. We also appreciate your comments regarding breakfast, cleanliness, and the fridge, which have been shared with our team for review and improvement.We hope to have the opportunity to provide an even better experience on your next stay.
4.0分
其他
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One night stay
The hotel has all your basic needs. It's clean and comfortable. For a one night stay it's fine, but I wouldn't want to stay any longer than that. For $200 a night, you can do better.
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酒店回复: Hi Timothy,Thank you for taking the time to share your thoughts about your recent stay. We’re glad to hear that you found our property clean and comfortable.We appreciate your feedback regarding your experience and the value of your stay, and we will take your comments into consideration as we continue to improve our services.We hope to have the opportunity to welcome you back in the future.
5.0分
情侣出游
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Clean comfortable room. Very good breakfast with friendly helpful dining staff.One complaint- the landscaping crews equipment was very loud. Wonderful sitting area outside but the noise forced us back inside to the very comfortable lobby. Overall very pleasant stay!
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酒店回复: Hi Gregory, Thank you for taking the time to share your experience. We're delighted to hear you enjoyed a clean, comfortable room and appreciated the friendly service from our breakfast team. We’re sorry that the landscaping noise disrupted your time outdoors. We understand how important a peaceful environment is. Your feedback is valuable and will be shared with our team. We're glad the lobby offered a relaxing alternative and hope to welcome you back for an even better stay.
1.0分
其他
Poor customer service
I didnt stay. Booked by mistake. Stayed under a different reservation and they would not honor the refund request
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酒店回复: Thank you for taking the time to share your feedback regarding your recent reservation. We understand your concerns and regret to hear about the situation with your booking.As your reservation was made under specific terms and conditions, we encourage you to reach out directly to the booking provider you used for further assistance regarding refund eligibility. They will be in the best position to review the details of your reservation.We appreciate your understanding and hope to have the opportunity to welcome you in the future.
3.0分
其他
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Aggressively average hotel
Very forgettable stay. Seems like an older hotel that’s been cheaply renovated. Silverfish bug in the shower, the main lamp in my room didn’t work. Asked for a non adjoining room which was not accommodated for some reason. Breakfast was entirely devoid of protein options like eggs or meat. Bed was comfortable, but I wouldn’t stay here again.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments as they help us identify areas for improvement.We note your observations regarding the room, lighting, and breakfast options, and we will review these points with our team to ensure a better experience for our future guests. We also apologize that your request for a non-adjoining room was not accommodated.We are pleased to hear that you found the bed comfortable and hope that, despite the issues, you were able to enjoy aspects of your stay.
3.0分
家庭亲子
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Hotel was nice, no bar but clean and quiet. The area was so boring nothing to do a few different restaurants but a lot of them are not even open a few days of the week we went to one and it was totally overpriced and the food had no flavor. It was gross. This is definitely the hotel that you just stop in to sleep and leave there’s nothing in the area worth staying for
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酒店回复: Thank you for taking the time to share your experience with us. We appreciate your comments regarding the cleanliness and quietness of our hotel, as well as your feedback about the local area and dining options.We’re always looking for ways to improve and will take your observations into consideration. We hope that, despite these challenges, you were able to enjoy a comfortable stay with us.Thank you again for your review.
5.0分
其他
Lovely place to stay for our family reunion. So clean and pleasant staff Easily accessible.
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酒店回复: Thank you for sharing your experience. We’re glad to hear that you found our property clean and our staff pleasant. Your feedback is appreciated.
员工非常友善。房间干净。
早餐不错。
不麻烦，不麻烦
Staff was a bit grumpy. Didn't find my reservations at first, then failed to connect it with my Hilton account (it still isn't). In Chambersburg at end of Sept we received water, not so here. The room is large but there's no place to put the suitcases except on the floor, which is a problem at our age. The room was clean but so far, the experience is like checking into a warehouse for the night.
Breakfast was limited, beds were comfortable, could be cleaned alittle better and the fridge could’ve been cooler
One night stay
The hotel has all your basic needs. It's clean and comfortable. For a one night stay it's fine, but I wouldn't want to stay any longer than that. For $200 a night, you can do better.
Clean comfortable room. Very good breakfast with friendly helpful dining staff.One complaint- the landscaping crews equipment was very loud. Wonderful sitting area outside but the noise forced us back inside to the very comfortable lobby. Overall very pleasant stay!
Poor customer service
I didnt stay. Booked by mistake. Stayed under a different reservation and they would not honor the refund request
Aggressively average hotel
Very forgettable stay. Seems like an older hotel that’s been cheaply renovated. Silverfish bug in the shower, the main lamp in my room didn’t work. Asked for a non adjoining room which was not accommodated for some reason. Breakfast was entirely devoid of protein options like eggs or meat. Bed was comfortable, but I wouldn’t stay here again.
Hotel was nice, no bar but clean and quiet. The area was so boring nothing to do a few different restaurants but a lot of them are not even open a few days of the week we went to one and it was totally overpriced and the food had no flavor. It was gross. This is definitely the hotel that you just stop in to sleep and leave there’s nothing in the area worth staying for
Lovely place to stay for our family reunion. So clean and pleasant staff Easily accessible.