酒店回复: Hello Dennis, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and regret that your expectations were not met. Your comments are valuable for our continuous improvement.
酒店回复: Hello Jess,We apologize for the discrepancy between the listing images and your actual experience. Our team will investigate your concerns, and we appreciate your feedback. Your comments regarding the cleanliness and maintenance of the room, as well as the amenities provided, will be shared with the relevant departments for review and improvement. Thank you for bringing these issues to our attention.
4.0分
其他
展开
The owners were very pleasant and helpful. Room was dated, but clean and ready for guests. But he spoke of a total makeover that is scheduled this year. Excited to see the upgrades next year when we come.
4.0分
其他
Room is very clean sheets were fresh, very good experience. Staff was helpful. It was very quiet and convenient just off the Expressway.
5.0分
家庭亲子
展开
We arrived at the Days Inn around 10:30 traveling all the way from Nashville, Tennessee. Kevin working in the front desk was really nice. Provided additional information for us and I am forever grateful for him.
展开
酒店回复: Hi E1989RKreginas, Thank you so much for sharing your kind words! We’re so happy to hear that you had a pleasant experience upon arriving after your long trip from Nashville. Traveling such a distance can be tiring, and it’s wonderful to know that Kevin provided the warm welcome and helpful information you needed at check-in. We truly appreciate you taking the time to recognize his great service; he’ll be thrilled to know his efforts made such a positive impression. We take pride in offering friendly hospitality and making every guest feel cared for, especially after a long journey. Thank you again for staying with us, and we hope the rest of your travels went smoothly. We look forward to welcoming you back the next time you’re in the area!
1.0分
其他
展开
Well I had to leave a damage deposit, they said they were putting a hold on my credit card and in the morning after I checked out they would return it. They also tell you that when you leave don’t come to the front desk just leave the key on the desk and open the curtains,.They still have not taken the hold off my credit card. Upon entering my room it looked pretty clean, so you can imagine how horrified I was when I was in the shower and when I looked up there was a dirty wash cloth hanging over the shower bar. Of course there was no one at the front desk when I left, so I could not say anything.
展开
酒店回复: Hello Valerie,Thank you for sharing your experience. We appreciate your feedback regarding the deposit process and the cleanliness of your room. We're glad to hear the room looked clean overall, but we sincerely apologize for any oversight with the washcloth. Your comments will be noted for our team to consider as we continuously strive to enhance our guest experience. For any inquiries regarding the hold on your credit card, we encourage you to reach out to our management team for assistance.
5.0分
家庭亲子
The Front Office Were Wonderful. The room was comfy and quiet. The only problem was finding restaurants near by. I would stay again.
展开
酒店回复: Hi lourdesgZ7568YN, Thank you so much for your kind review! We’re delighted to hear that our Front Office team made such a wonderful impression and that you found your room both comfortable and quiet, two things that are so important for a relaxing stay. We do understand your note about finding nearby restaurants, and we truly appreciate the feedback. Our team is always happy to provide recommendations for local dining options, from casual spots to sit-down restaurants, and we’re continuously working on making that information easier for our guests to access. It’s fantastic to know that you would stay with us again, and we look forward to welcoming you back on your next visit. We’ll be ready with a comfy room, friendly service, and some local food suggestions to make your stay even better! Safe travels until we see you again!
3.0分
家庭亲子
展开
The facility is dated and in major need of a renovation. In all fairness, the owners appear to be making efforts to improve things. But there is a long way to go before it's going to be a decent place to stay.
展开
酒店回复: Hello Steven, Thank you for your feedback regarding your stay. We appreciate your recognition of the efforts being made to enhance our facilities. Guest insights are invaluable as they assist in guiding future improvements. Your comments will be shared with the management team for further consideration. We hope you might reconsider staying with us in the future to see the progress made.
3.0分
商务出差
展开
Not a bad place, but breakfast never happened and everything is just sort of cramped and odd? The light switch for the bathroom is outside the bathroom and forces on the loudest bathroom fan as well. As well theres a mat in the bathtub that immediately becomes a hazard once wet.
展开
酒店回复: Hello Heather,Thank you for sharing your feedback about your recent stay. We appreciate your observations regarding the breakfast service and the layout of the bathroom. Your comments about the mat in the bathtub and the light switch location are important for our ongoing improvements. We hope you had a safe journey home and that your future travels bring you to more comfortable accommodations.
4.0分
商务出差
Sewage smell from bathroom, only local channels on tv.
展开
酒店回复: Hello Gary,We appreciate your feedback regarding the issues you encountered during your stay. Your concerns about the bathroom odor and limited TV channels have been noted and will be shared with management for review. We strive to provide a comfortable experience for all guests, and your comments help us improve. Thank you for bringing this to our attention.
不得不通过门铃才能进入大堂，我预订了普赖尔的房间，然后才到达汽车旅馆。入住手续仍然花了很长时间。房间气味难闻，电视一直不开，浴室水槽水龙头坏了，淋浴时水流如注，浴缸垫滑溜溜的，踩上去脚很不舒服。总而言之，这是我住过的最差的汽车旅馆。
酒店图片与实际酒店不符。我们走进房间，一股浓烈的清洁化学品气味，但房间仍然感觉不干净。地毯多处沾满污渍，门口附近甚至有破洞，房间里唯一的软椅又脏又破，门框上的密封条也被扯掉了。水槽和浴缸里的水排出非常慢。毛巾破烂不堪，满是洞。酒店介绍上承诺提供早餐，但实际上并没有提供——甚至连其他评论中提到的外带早餐都没有。我们基本上被告知早上不要打扰经理，把钥匙留在房间里，离开时拉开窗帘就行了。床出奇的舒服，但这是我能说的关于这家酒店唯一的优点。完全没有达到我对温德姆酒店的期望。
The owners were very pleasant and helpful. Room was dated, but clean and ready for guests. But he spoke of a total makeover that is scheduled this year. Excited to see the upgrades next year when we come.
Room is very clean sheets were fresh, very good experience. Staff was helpful. It was very quiet and convenient just off the Expressway.
We arrived at the Days Inn around 10:30 traveling all the way from Nashville, Tennessee. Kevin working in the front desk was really nice. Provided additional information for us and I am forever grateful for him.
Well I had to leave a damage deposit, they said they were putting a hold on my credit card and in the morning after I checked out they would return it. They also tell you that when you leave don’t come to the front desk just leave the key on the desk and open the curtains,.They still have not taken the hold off my credit card. Upon entering my room it looked pretty clean, so you can imagine how horrified I was when I was in the shower and when I looked up there was a dirty wash cloth hanging over the shower bar. Of course there was no one at the front desk when I left, so I could not say anything.
The Front Office Were Wonderful. The room was comfy and quiet. The only problem was finding restaurants near by. I would stay again.
The facility is dated and in major need of a renovation. In all fairness, the owners appear to be making efforts to improve things. But there is a long way to go before it's going to be a decent place to stay.
Not a bad place, but breakfast never happened and everything is just sort of cramped and odd? The light switch for the bathroom is outside the bathroom and forces on the loudest bathroom fan as well. As well theres a mat in the bathtub that immediately becomes a hazard once wet.
Sewage smell from bathroom, only local channels on tv.