酒店回复: Thank you for your feedback, and we apologize for any inconvenience. We'd like to clarify the situation from our end. When our team arrived to assist with the TV in your room, they noticed a strong smell of smoke. As a courtesy, they politely reminded you that smoking is not allowed in our non-smoking rooms. However, upon your checkout, the room still had a strong smoke odor, indicating that smoking had occurred inside. As a result, we had to deep clean the room, including washing the carpet, to remove the smell. Despite this, we did not charge you any cleaning fee. If you had requested a smoking room, we would have been happy to accommodate your preference.
酒店回复: Thank you for your feedback, and we sincerely apologize for any inconvenience you experienced. We're sorry to hear that your stay did not meet your expectations. Please know that we take your feedback seriously and will work to address your concerns.
首先,当我登记入住时,协助我的那位先生很有帮助,当我到达我的房间时,电视不能用,但当他来到房间时,他身边还有另一个人,他告诉我这是一个无烟房间,我告诉她我知道,我们刚刚登记入住,我感觉好像我就是那个吸烟的人,永远不会再回来了。
还行
办理入住手续的大堂里有股很浓的油味。店员很矮,没有提供任何指导。房间很不错,有干净的床单和毛巾、微波炉、冰箱和电视。
隔壁的 Spot 有美味的食物和 Subway。
干净整洁的老式汽车旅馆,靠近高速公路,所以道路有点吵。
房间很干净,只是设施略显陈旧。价格似乎有点高。但对我来说还不错
住宿体验还不错,只是需要更彻底地打扫一下,我的浴室里有很多死苍蝇
我住在 11 号房间。办理入住手续很有效率,服务员也很友好。房间干净又宽敞。床还可以。墙壁很薄。我整晚都听到邻居的尖叫声。我房间外面的灌木丛已经长到了我的停车位,而且停车位太小了,我很难出去。我早上 7 点后离开,大堂仍然关闭,所以我怀疑是否真的有像 TripAdvisor 所说的那样的免费早餐。他们提供吸烟房和无烟房。当我醒来时,我发现床头柜上有一只活蟑螂。
想要一家距离 40 公里的酒店,这样我就可以睡在一个更安静的环境中。很棒的员工和服务。没有打五星级,因为它有点过时,但物有所值,而且隔壁的早餐/午餐地点也很棒。然后又跳回到40!
仅限过境
我出差需要住在城里,那里有床和淋浴,但没什么用。我要求收据时,他们说“在线预订没有收据”。不打算再用它来出差了。
入住房间,冰箱坏了,电视也坏了。不得不换房间,但工作人员不乐于助人而且粗鲁。
图片需要更改。他们有两个相同的差异
地点。这个在国内,另一个在 I 40 上