Room was fine. Check in went well. The morning of my check out there was no breakfast or coffee. There was also an issue with my room key. When I arrived at the front desk there was a "be back in 5misn sign". No big deal. I waited about 15mins and then started ringing the outdoor and indoor doorbells. No answer. I finally called the front desk. Phone rang once and man in the office behind the desk answered the phone and came out very rushed once I let him know I had been waiting over 20mins at this point. Lazy man just wanted to do no work. Complete joke. Other guests were also frustrated by no coffee or breakfast the morning of Dec3rd, 2025. Will not be stayin here despite it being one of the nicer hotels in the area. I'll find something else and make a longer drive if I'm ever in the area for work again. Pitiful.
2.0分
其他
We had no cleaning service and had to go to front office for additional towels and what I could see of the breakfast area, it was basically non-existent.
2.0分
其他
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The room had too much deodorizer so it irritated my eyes and sinuses. There was very little for breakfast. There was a fake orange juice mixture in a pitcher, 3 bananas, one slice of white bread, and the waffle maker. Maybe coffee too but I don’t drink coffee. Truly an embarrassing effort.
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酒店回复: I apologize for your experience at our Hotel. We will inform our housekeeping team to be careful about that. We are working on to make iur breakfast better. Thank you
4.0分
其他
Very nice room, good pillows and mattress. Ratty exterior, pool was closed. Extra 3 bucks from ******* quote.
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酒店回复: Sarah,We appreciate your response. My apology for your experience. We're working hard to make it better. Thank you
5.0分
其他
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I return to this place; two to three times a year, as a former resident of Trumann. I still have family and friends, in Trumann, and in the surrounding cities. I usually stay in rooms above the front desk, with seldom any problems. When I encounter a problem, it has been resolved. I have never had their breakfast, so I can not speak to that, Positive, or Negative... During this trip, I needed two rooms, (Non-smoking) near the pool. Although not together, they were just 3 doors down, but next to the pool! We enjoyed our stay! We asked for extra bath towels, for the girls, and got them.
酒店回复: Stephen,Thank you for the 5 star ratings.
4.0分
其他
The property is very functional, although the rooms smell a bit musty. Breakfast is very minimal, waffles and some cold cereal.
5.0分
其他
Pretty good motel, lots of space for trucks, clean, everything was excellent!
5.0分
其他
Room was fine, but the breakfast was not great. Could use making breakfast better.
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酒店回复: Charles, we really love your appreciation and A big Thank you from our entire team members.
1.0分
家庭亲子
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We like having our vehicle outside our door. Stayed here 3 years ago but it has seriously declined. Won't be staying again. Hair on the bedding, all around sink area. Underwear left on the floor in the small bathroom. TV had no power cord.
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酒店回复: Dear Timothy,Thank you for sharing your feedback. We’re glad you appreciated the convenience of parking near your room. However, we’re truly sorry to hear that your recent stay did not meet expectations and that cleanliness was an issue.It’s disappointing to learn we fell short, especially after a positive experience in the past. Your comments have been shared with our team for immediate review and improvement.Sincerely,Hotel Manager
1.0分
商务出差
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Pool is not in operation, not many places to eat other than 20 min away, under construction of some sort there's things around the lobby the chairs in the room look to be 15yrs old absolutely gross wouldn't recommend to bring family here but it's a place to sleep! An cheap so you get what you pay for for sure
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酒店回复: Trevor, We apologize for the inconvenience. My team is working on them and we will make this better. We Thank you for your stay and feedback.
Room was fine. Check in went well. The morning of my check out there was no breakfast or coffee. There was also an issue with my room key. When I arrived at the front desk there was a "be back in 5misn sign". No big deal. I waited about 15mins and then started ringing the outdoor and indoor doorbells. No answer. I finally called the front desk. Phone rang once and man in the office behind the desk answered the phone and came out very rushed once I let him know I had been waiting over 20mins at this point. Lazy man just wanted to do no work. Complete joke. Other guests were also frustrated by no coffee or breakfast the morning of Dec3rd, 2025. Will not be stayin here despite it being one of the nicer hotels in the area. I'll find something else and make a longer drive if I'm ever in the area for work again. Pitiful.
We had no cleaning service and had to go to front office for additional towels and what I could see of the breakfast area, it was basically non-existent.
The room had too much deodorizer so it irritated my eyes and sinuses. There was very little for breakfast. There was a fake orange juice mixture in a pitcher, 3 bananas, one slice of white bread, and the waffle maker. Maybe coffee too but I don’t drink coffee. Truly an embarrassing effort.
Very nice room, good pillows and mattress. Ratty exterior, pool was closed. Extra 3 bucks from ******* quote.
I return to this place; two to three times a year, as a former resident of Trumann. I still have family and friends, in Trumann, and in the surrounding cities. I usually stay in rooms above the front desk, with seldom any problems. When I encounter a problem, it has been resolved. I have never had their breakfast, so I can not speak to that, Positive, or Negative... During this trip, I needed two rooms, (Non-smoking) near the pool. Although not together, they were just 3 doors down, but next to the pool! We enjoyed our stay! We asked for extra bath towels, for the girls, and got them.
The property is very functional, although the rooms smell a bit musty. Breakfast is very minimal, waffles and some cold cereal.
Pretty good motel, lots of space for trucks, clean, everything was excellent!
Room was fine, but the breakfast was not great. Could use making breakfast better.
We like having our vehicle outside our door. Stayed here 3 years ago but it has seriously declined. Won't be staying again. Hair on the bedding, all around sink area. Underwear left on the floor in the small bathroom. TV had no power cord.
Pool is not in operation, not many places to eat other than 20 min away, under construction of some sort there's things around the lobby the chairs in the room look to be 15yrs old absolutely gross wouldn't recommend to bring family here but it's a place to sleep! An cheap so you get what you pay for for sure