We were there for 3 nights but a broken window latch never got fixed, allowing cold air to flow in. Also, we could hear the bedtime activities of the neighbors next to the wall by our bed. In addition we could hear every word and tossed item during an argument that our other neighbors had in the middle of the night. They were in a room attached to ours with an adjoining door. The restaurant was good as were the fast food options in the attached food court.
2.0分
其他
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Could not have been a less warm welcome from a chap visibly annoyed that we'd interrupted his phone scrolling. No information given, had to ask where breakfast would be (his tone suggested that was entirely obvious "in the restaurant")...
Signage not on walls, sparse cold reception, dirty stairs, the handrail was disgusting... and this looks to be a relatively new hotel too. Room was fine, clean and comfortable but beware of the heating clunking in from around 5am.... if you want a couldn't care less hotel then this is the place to stay.
We won't be staying again and frankly it's put us off Maldron altogether as a previously frequent guest on our very frequent teips to Ireland.
2.0分
家庭亲子
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Parking & location good. Noise level and lack of noise dampening efforts is abysmal. Rooms don’t get cleaned - they make beds & empty what fits in the bin but nothing beyond that. If you order room service you better throw your dishes in the hallway or you’ll stare at them for your stay in your room.
As guests staying for 10 nights it was disgusting to not have the floors swept nor vacuumed & room counters not cleaned for the whole stay (we had to switch rooms so yay for us we got a clean room midway). Yuck, otherwise. Putting vacation guests in adjoining rooms with highway/construction workers who wake up at 0600hrs rather than with vacation guests that have booked together is just stupidity at best. Was the lowlight of our vacation & wouldn’t recommend. Avoid unless you’re maybe stopping in for one night for rest if you’re actually on a vacation especially if you’re used to N. American standards including MX mid range AI. Otherwise - a crap motel with a decor refresh. Bonus, if you have allergies to perfume/cologne, avoid this place… you’d choke upon entry and every time you come and go as front desk is competing with the duty free for unbreathable air.
4.0分
其他
Very comfortable room ... bar and breakfast staff lovely, food was a bit bland ... considering the price
4.0分
情侣出游
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They were doing some renovations in the hallways so that was a bit messy. On the flip side, its nice that they are doing renovations. The room was a good size, clean, and comfortable. We never did get a chance to use the pool.
5.0分
商务出差
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Hotel spotless and easy to get to/from and park. Only stayed one night and had early start so didn’t get to use the pool or gym which was a shame as it looked great. Will def stay again next time we’re in Port Laois.
1.0分
其他
Wasnt a great start neen told room wasnt ready at 3 oclock when we got there...paid for breakfast but both mornings was little or no food left or out....
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酒店回复: Dear John, Thank you for taking the time to share your feedback. We're very sorry to hear that your experience didn’t meet expectations, particularly with the delay at check-in and the issues with breakfast availability. This is not the standard we strive to uphold, and we truly apologize for the inconvenience caused. Your comments have been shared with our team so we can ensure improvements are made. We do hope you'll consider giving us another chance to provide you with the stay you deserve.
3.0分
其他
Fine, skip evening meal/drink
Clean and spacious family room - swimming pool & sauna good - skip evening meal/drink, staff in bar/restaurant not competent
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酒店回复: Dear Brendan, Thank you for your feedback. We are glad to hear you enjoyed the clean and spacious family room, as well as the pool and sauna facilities. However, we are sorry to learn that your experience in the bar and restaurant fell short. We take your comments seriously and will address the concerns with the relevant team to improve service quality. We appreciate you bringing this to our attention and hope to welcome you back for a better all-round experience in the future.
Maldron hotl portlaoise 赞
很棒的酒店，友好、知识渊博、乐于助人的工作人员，食物很棒，由于预订人数较多，服务有点慢，但我觉得这次住宿非常棒
舒适而现代
We were there for 3 nights but a broken window latch never got fixed, allowing cold air to flow in. Also, we could hear the bedtime activities of the neighbors next to the wall by our bed. In addition we could hear every word and tossed item during an argument that our other neighbors had in the middle of the night. They were in a room attached to ours with an adjoining door. The restaurant was good as were the fast food options in the attached food court.
Could not have been a less warm welcome from a chap visibly annoyed that we'd interrupted his phone scrolling. No information given, had to ask where breakfast would be (his tone suggested that was entirely obvious "in the restaurant")...
Signage not on walls, sparse cold reception, dirty stairs, the handrail was disgusting... and this looks to be a relatively new hotel too. Room was fine, clean and comfortable but beware of the heating clunking in from around 5am.... if you want a couldn't care less hotel then this is the place to stay.
We won't be staying again and frankly it's put us off Maldron altogether as a previously frequent guest on our very frequent teips to Ireland.
Parking & location good. Noise level and lack of noise dampening efforts is abysmal. Rooms don’t get cleaned - they make beds & empty what fits in the bin but nothing beyond that. If you order room service you better throw your dishes in the hallway or you’ll stare at them for your stay in your room.
As guests staying for 10 nights it was disgusting to not have the floors swept nor vacuumed & room counters not cleaned for the whole stay (we had to switch rooms so yay for us we got a clean room midway). Yuck, otherwise. Putting vacation guests in adjoining rooms with highway/construction workers who wake up at 0600hrs rather than with vacation guests that have booked together is just stupidity at best. Was the lowlight of our vacation & wouldn’t recommend. Avoid unless you’re maybe stopping in for one night for rest if you’re actually on a vacation especially if you’re used to N. American standards including MX mid range AI. Otherwise - a crap motel with a decor refresh. Bonus, if you have allergies to perfume/cologne, avoid this place… you’d choke upon entry and every time you come and go as front desk is competing with the duty free for unbreathable air.
Very comfortable room ... bar and breakfast staff lovely, food was a bit bland ... considering the price
They were doing some renovations in the hallways so that was a bit messy. On the flip side, its nice that they are doing renovations. The room was a good size, clean, and comfortable. We never did get a chance to use the pool.
Hotel spotless and easy to get to/from and park. Only stayed one night and had early start so didn’t get to use the pool or gym which was a shame as it looked great. Will def stay again next time we’re in Port Laois.
Wasnt a great start neen told room wasnt ready at 3 oclock when we got there...paid for breakfast but both mornings was little or no food left or out....
Fine, skip evening meal/drink
Clean and spacious family room - swimming pool & sauna good - skip evening meal/drink, staff in bar/restaurant not competent