Room was spacious and clean and staff was super friendly and very helpful. No matter what we asked them for they brought it right up to the room!!
4.0分
商务出差
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Came to North Carolina for a conference.
Booking and checking in/out were a breeze!
The room was beautiful and clean aside from a tiny stain on one of the pillows but I just didn’t use that one. There was a strange, inconsistent buzzing sound at night coming from my shower/bathroom. Other than that, a perfect experience. Gorgeous hotel, very hospitable staff, and super convenient both in location and amenities - in addition to food and bar, there was live music on the Wednesday we were there. It’s centrally located in the middle of uptown where there was so much to see and do.
I did try their room service! Got the pimento grilled cheese with green tomato. I did not realize how SPICY it would be! Delicious flavor though!
3.0分
朋友出游
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I received no communication about the pool being closed. Half the reason I booked this particular hotel. I go to their website - no red font. But underneath a block of tiny text that looks like TOS, they have a small line about it being closed. That's not oversight, that's intentional. Otherwise the hotel has great staff and seems clean. Although, the room rugs could use a steam clean. The location is ok as far as spots to visit go.
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酒店回复: We apologize for the communication issue. We will follow up with our team to ensure this will not happen again.
1.0分
其他
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Tiny room. Bathroom door would not stay open or closed unless it was locked. Toilet barely worked and required 5+ flushes after each use. No shower pressure. WiFi not included in 2025. Strobe light smoke detector. Extremely loud inside. I would never stay here again.
3.0分
商务出差
The room was outdated, small and noisy between rooms, the decor and lighting in the room was dark. The carpet looked dirty, should pulll up and have flooring
客户服务很棒
房子太棒了！我非常喜欢健身房等设施。我和男朋友入住期间每天都去健身房。地理位置优越，附近有很多餐厅和酒吧，我们很少开车，所有地方都在步行距离内。代客泊车服务无可挑剔，Joe James 非常细心地帮我们打包好车，并及时把车送到我们家。我们一定会再次入住这里。这里超级干净，所有工作人员也都很友好。
糟糕的住宿体验
床很不舒服，经理德里克·斯克里普斯（Derrick Scrippes）有偏见，不愿意为我们工作，还贬低我的妻子，毁了我们的结婚纪念日，我永远不会再踏进这家酒店一步。
我和妻子非常喜欢这家酒店的一切。酒吧工作人员热情友好，乐于助人。早餐棒极了。非常感谢我们认识的厨师。天哪，您真是个了不起的厨师！！感谢您带来的美食体验！一定会再来的！
优质的餐饮服务和舒适的床
Room was spacious and clean and staff was super friendly and very helpful. No matter what we asked them for they brought it right up to the room!!
Came to North Carolina for a conference.
Booking and checking in/out were a breeze!
The room was beautiful and clean aside from a tiny stain on one of the pillows but I just didn’t use that one. There was a strange, inconsistent buzzing sound at night coming from my shower/bathroom. Other than that, a perfect experience. Gorgeous hotel, very hospitable staff, and super convenient both in location and amenities - in addition to food and bar, there was live music on the Wednesday we were there. It’s centrally located in the middle of uptown where there was so much to see and do.
I did try their room service! Got the pimento grilled cheese with green tomato. I did not realize how SPICY it would be! Delicious flavor though!
I received no communication about the pool being closed. Half the reason I booked this particular hotel. I go to their website - no red font. But underneath a block of tiny text that looks like TOS, they have a small line about it being closed. That's not oversight, that's intentional. Otherwise the hotel has great staff and seems clean. Although, the room rugs could use a steam clean. The location is ok as far as spots to visit go.
Tiny room. Bathroom door would not stay open or closed unless it was locked. Toilet barely worked and required 5+ flushes after each use. No shower pressure. WiFi not included in 2025. Strobe light smoke detector. Extremely loud inside. I would never stay here again.
The room was outdated, small and noisy between rooms, the decor and lighting in the room was dark. The carpet looked dirty, should pulll up and have flooring