酒店回复: Thank you Miss Heather! I appreciate your feedback. I am happy to know you had a comfortable stay. Thank you for mentioning our cleanliness! Come back soon! :)
5.0分
家庭亲子
原文
翻译提供方:Google
非常干净的翻新酒店!床很舒服,早餐也很棒!我们很喜欢浴室里的多芬洗浴用品!
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酒店回复: Thank you for your wonderful review! We're thrilled you enjoyed the comfort, breakfast, and amenities. Hope to welcome you back soon!
4.0分
其他
原文
翻译提供方:Google
还行
不错的酒店。
房间里的卫生纸架坏了。浴室不干净,地毯很脏。
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酒店回复: Thank you for sharing your feedback. We apologize that your room did not meet your expectations. We are committed to providing excellent service and will use your feedback to improve our processes. I hope you'll give us another chance next time you are in the area.
5.0分
其他
原文
翻译提供方:Google
没有错误
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酒店回复: Thank you for your candid review! We look forward to your next stay with us!
1.0分
商务出差
原文
翻译提供方:Google
最差的酒店
房间闻起来有霉味,窗户打不开,所以不通风,床单上有头发。 。
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酒店回复: Dear anonymous,Thank you for providing feedback on your experience. Exceptional service and the cleanest accommodations for every guest are our highest priority, so we apologize that you had an unsatisfactory experience. We completely understand your frustration and the inconvenience this caused you. We have shared your comments with the appropriate individuals and will work diligently to ensure we are more consistent in our delivery.
5.0分
商务出差
原文
翻译提供方:Google
伟大的
安静干净的酒店
酒店回复: Thank you for your rating of the property!
5.0分
家庭亲子
The parking area was well lit and close to the entry and the side doors. Breakfast had a great variety of different food and the area was clean.
5.0分
其他
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The hotel was very clean and the staff was wonderful. We had some problems when we checked in, but the staff worked diligently on them until they were resolved satisfactorily.
地理位置优越,附近有很多美食餐厅。下次还会入住。
首先我去年来过觉得住的还可以所以今年还预订了这里,但是没想到今年的体验感非常差!
1. 我定了两间房,Wi-Fi 全部都是断断续续时好时坏。
2. 由于Wi-Fi不好我以为是房间的问题我要求更换房间,换了楼层发现还是不好,反馈了也没什么用
3. house keeping 早上竟然连门都不✊直接进来了,当时我还在睡觉,非常吓人
4. 后来更换的房间里面还有一扇门,应该是通往隔壁的,虽然锁掉了但是觉得很恐怖,隔壁房间不管说话还是干什么都能听的一清二楚,这样的房间设计我真的觉得非常令人震惊。晚上睡觉还老师会听到咔嗒咔嗒的声音。
5. 我原计划定了12晚的房间,我提前四天告知前台需要提前一天check out. 对方也是一再拒绝不给我退款,我不清楚为什么会这样? 我觉得我在合理的时间点给到的通知,理应给我退款的!
总之这次真的非常令人失望,后面不再选择这里了
工作人员非常热情周到。床和枕头都很舒服。房间看起来干净整洁。早餐很美味!
非常干净的翻新酒店!床很舒服,早餐也很棒!我们很喜欢浴室里的多芬洗浴用品!
还行
不错的酒店。
房间里的卫生纸架坏了。浴室不干净,地毯很脏。
没有错误
最差的酒店
房间闻起来有霉味,窗户打不开,所以不通风,床单上有头发。 。
伟大的
安静干净的酒店
The parking area was well lit and close to the entry and the side doors. Breakfast had a great variety of different food and the area was clean.
The hotel was very clean and the staff was wonderful. We had some problems when we checked in, but the staff worked diligently on them until they were resolved satisfactorily.