酒店回复: Hi Paloma,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
2.0分
其他
原文
翻译提供方：Google
糟糕的
这是我住过的该连锁酒店中最差的酒店。
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酒店回复: Hi Fernando,We are sorry to hear that your experience did not meet expectations. Guest satisfaction is important to us, and we take all feedback seriously. We will review your concerns with our team to identify areas for improvement.
酒店回复: Hi Rickie,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
4.0分
朋友出游
原文
翻译提供方：Google
床上有烟头烧过的痕迹，有烟味，没有毛巾。这个地方的周围感觉很安全。
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酒店回复: Hi Julia,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
4.0分
其他
原文
翻译提供方：Google
住宿体验还不错。工作人员非常不友好，态度很冷淡，似乎他们讨厌你在那里。
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酒店回复: Hi Joseph,Providing the highest level of hospitality is our number one priority. It is disheartening to read your opinion about our staff. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
1.0分
其他
原文
翻译提供方：Google
香烟味、地毯和肮脏的床。
我不推荐它。
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酒店回复: Hi Angel,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.
这家酒店的老板们一直都对我很好。他们允许我在大堂等候房间，他们总是那么友善。现在这样好心的人不多了，所以我总想回到这里。酒店也非常干净。
很棒又干净的住宿地点。
这是一次不错的体验。
卫生：挺干净的，
我在这里预订了一晚，但他们没有尊重我的预订。我到那里时，前台没有人，门也关着，我按铃想找人说话，但没人接听。
既然你们不打算接待客人并给他们房间，为什么你们还要接受预订？
为什么你们在下午 5 点应该开门的时候锁门？
服务太差了！！！
糟糕的
这是我住过的该连锁酒店中最差的酒店。
我和我的妻子很喜欢这家汽车旅馆，我们还会再来的，房间非常舒适干净，员工很棒，老板很棒，他照看好房间，确保每个人都安全
床上有烟头烧过的痕迹，有烟味，没有毛巾。这个地方的周围感觉很安全。
住宿体验还不错。工作人员非常不友好，态度很冷淡，似乎他们讨厌你在那里。
香烟味、地毯和肮脏的床。
我不推荐它。