酒店回复: Hello Julio cesar,Lamentamos que haya tenido problemas con el aire acondicionado durante su estadía. Su experiencia es importante para nosotros y compartiremos sus comentarios con el equipo de mantenimiento para que estén al tanto. Agradecemos su comprensión y esperamos que considere hospedarse con nosotros nuevamente en el futuro.
4.0分
家庭亲子
Harry at the front desk was friendly and helpful. A pleasure to work with.
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酒店回复: Hello Maurice,Thank you for your feedback on Harry's exemplary service at the front desk. We're thrilled to hear that he contributed positively to your experience. Our team takes pride in delivering outstanding hospitality, and your recognition of their efforts means a lot to us. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
2.0分
家庭亲子
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Bed was not comfortable. Couldn't charge anything because the recepts were so old and phone charges would fall out. Had 1 bath towel for a family of 4 in the room. The pool is closed and has been. The nozzle in to shower was broke. Had to have some one come into the room at 630 in the morning to fix it and only had time for one us to shower that morning.
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酒店回复: Hello Christina,Thank you for sharing your feedback regarding your recent stay. We understand that a comfortable bed and functional amenities are crucial for an enjoyable visit. We appreciate your comments about the towel situation and will be sure to share your concerns about the pool closure and shower maintenance with our management team. Your insights are valuable as they help us identify areas for improvement. Thank you again for taking the time to provide your feedback.
5.0分
其他
For an older property it’s very well kept and we were pleasantly surprised
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酒店回复: Hello Jill,Thank you for your feedback. We’re delighted to hear that you found our property well-kept and that it exceeded your expectations. Our team takes pride in maintaining the charm and character of our hotel while providing a comfortable experience for our guests. We appreciate your positive comments and hope to welcome you back for another stay in the future.
3.0分
其他
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Dead bugs on the floor in the room. Toothpaste all over the sink. 90 degrees the day we checked in, air had not been on at all, took all day to get it to a comfortable temperature. Pool was closed. Description stated 2 Queen beds for what we reserved, beds were a very small full size. Lady at the front desk was super friendly. This hotel needs a major upgrade/cleaning….
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酒店回复: Hello Tina, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
4.0分
商务出差
The property is dated, but the rooms are extremely clean! The staff are very friendly and strive for service.
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酒店回复: Hello Jesse,Thank you for your feedback. We're glad to hear you found the rooms to be clean and our staff friendly. We appreciate your comments about the property's condition, as we continuously work on improvements. Your insights are valuable to us as they help us enhance the overall guest experience. We hope to welcome you back in the future for an even better stay.
5.0分
商务出差
perfect location for my needs. Friendly owner and cool, comfortable room in hot weather.
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酒店回复: Hello Colette,Thank you for sharing your experience! We're thrilled to hear that the location suited your needs and that you found the room comfortable during the hot weather. Our team takes pride in providing a welcoming atmosphere for our guests. We hope to see you again on your next visit!
1.0分
家庭亲子
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The room was dusty, including dust build up on the vents. The first thing we noticed was a dirty sock in the corner from a previous guest. The light bulbs were low wattage and various types so the room was always dim. The bulbs in the light in the bathroom were exposed and had no cover. The toilet seat had been painted and the paint was peeling there was more water coming out of the back of the shower head than the front. The ironing board had scourch marks all over it. The shower curtain was loose and hung down.
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酒店回复: Hello Darrell, We appreciate your feedback and apologize for any inconveniences experienced during your stay. Your comments will be shared with our team for review and necessary improvements to ensure a better experience for our future guests. We strive to provide a comfortable and enjoyable stay for all our visitors.
1.0分
其他
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Do not waste your $$$!!!
Not safe, our outside door was cracked, barely opened. The bathroom needs some serious work/repairs. The room was not clean, dust and hair balls all over the floor.
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酒店回复: Dear Guest, We regret to hear about your experience and apologize for any inconvenience caused. The safety and comfort of our guests are a top priority, and we take all feedback seriously. Please feel free to reach out to our management team to discuss your concerns further. Our aim is to ensure that all guests have a pleasant stay with us.
2.0分
其他
Rooms not clean. No breakfast. Not good won't stay again
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酒店回复: Hello Robert,Thank you for sharing your feedback. We understand the importance of a clean room and a satisfying breakfast experience during your stay. Your comments will be taken into consideration as we continuously strive to improve our services. We appreciate you letting us know about your concerns and hope you find accommodations that better meet your expectations in the future.
没有空气
Harry at the front desk was friendly and helpful. A pleasure to work with.
Bed was not comfortable. Couldn't charge anything because the recepts were so old and phone charges would fall out. Had 1 bath towel for a family of 4 in the room. The pool is closed and has been. The nozzle in to shower was broke. Had to have some one come into the room at 630 in the morning to fix it and only had time for one us to shower that morning.
For an older property it’s very well kept and we were pleasantly surprised
Dead bugs on the floor in the room. Toothpaste all over the sink. 90 degrees the day we checked in, air had not been on at all, took all day to get it to a comfortable temperature. Pool was closed. Description stated 2 Queen beds for what we reserved, beds were a very small full size. Lady at the front desk was super friendly. This hotel needs a major upgrade/cleaning….
The property is dated, but the rooms are extremely clean! The staff are very friendly and strive for service.
perfect location for my needs. Friendly owner and cool, comfortable room in hot weather.
The room was dusty, including dust build up on the vents. The first thing we noticed was a dirty sock in the corner from a previous guest. The light bulbs were low wattage and various types so the room was always dim. The bulbs in the light in the bathroom were exposed and had no cover. The toilet seat had been painted and the paint was peeling there was more water coming out of the back of the shower head than the front. The ironing board had scourch marks all over it. The shower curtain was loose and hung down.
Do not waste your $$$!!!
Not safe, our outside door was cracked, barely opened. The bathroom needs some serious work/repairs. The room was not clean, dust and hair balls all over the floor.
Rooms not clean. No breakfast. Not good won't stay again