Attention to details in the rooms, new linen needed! Nicer front desk people who dont talk in their native tongue in front of customer as it is disrespectful.
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酒店回复: Thank you for the candid feedback. We’re addressing room detail standards and rotating in new linens. We also expect our team to use guest-facing language at the desk; we’ll reinforce that standard immediately.
5.0分
家庭亲子
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Clean and well maintained room, the staff were incredible and friendly, as well the pool area and waterslides were so much fun. The breakfast was great selection and fresh!
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酒店回复: Thank you for the wonderful review. We’re delighted you enjoyed the clean, well-maintained room, our friendly team, the pool and waterslides, and the fresh breakfast selection. We appreciate you choosing us.
3.0分
情侣出游
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Sink valve leaked. Walls had damage that was repaired but paint was poorly applied or wrong color. Made overall appearance of room dubious. It was clean and quiet on the plus side. I would stay there again.
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酒店回复: Thank you for the balanced review. We’re sorry about the leaking sink valve and the mismatched paint touch-ups—both fall short of our standards. We’re reinforcing room finish inspections and addressing plumbing and paint quality to ensure a consistent appearance. We appreciate your note on cleanliness and quiet, and we’re glad you would return.
4.0分
家庭亲子
Easy to check in and out; room was clean, just did not get the chance to use the waterslides. Next time! :-)
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酒店回复: Thank you for the great feedback. We’re glad check-in/out were smooth and your room was clean—hope you can enjoy the waterslides on your next visit.
2.0分
其他
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Room is really not clean, they did not even change the toilet paper when we got in, the sink has a lot of scale in the faucet, even the coffee maker has lots of scales. The aircon has a lot of dust. They need to improve it. Even the front desk I called but no one’s answering. Ask for towels as well in the pool area as they don’t have in there. First time to experience in breakfast someone is serving, and my kids was too shy to ask for more.
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酒店回复: Thank you for the detailed feedback and photos. We’re sorry for the cleanliness and stocking issues (toilet paper, faucet/coffee maker scale, AC dust, pool towels) and for the missed front-desk call. We’re reinforcing arrival checks, descaling/AC cleaning, towel stocking, and clarifying breakfast service with our team.
5.0分
其他
The pool slides were fun! The room for 6 people worked well for our family and was reasonably priced.
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酒店回复: Thank you—we’re delighted the waterslides were a hit and that the room for six fit your family well at a good value. We appreciate your stay.
4.0分
其他
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Room was nice, small but specious enough for 1 person. Very dark! The lighting was dark yellowish and the livingroom area light only turns on during the day. Vedy safe surrounding area. Breakfast decent. Not self serve. Staff serve you the hot food (bacon, sausage, omelet, french toast). There was cereal, bagels and toast. Cofee and tea. Apples and oranges.
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酒店回复: Thank you for the detailed review. We’re glad the room suited your stay, the area felt safe, and breakfast options worked for you. We’re sorry about the dark lighting and yellow tone; we’re reviewing bulb specs and sensor settings in living areas to improve brightness at night. Hot items are staff-served by design; cereals, breads, fruit, coffee and tea are self-serve.
住得很棒！
非常感谢😊
非常漂亮、干净！
Attention to details in the rooms, new linen needed! Nicer front desk people who dont talk in their native tongue in front of customer as it is disrespectful.
Clean and well maintained room, the staff were incredible and friendly, as well the pool area and waterslides were so much fun. The breakfast was great selection and fresh!
Sink valve leaked. Walls had damage that was repaired but paint was poorly applied or wrong color. Made overall appearance of room dubious. It was clean and quiet on the plus side. I would stay there again.
Easy to check in and out; room was clean, just did not get the chance to use the waterslides. Next time! :-)
Room is really not clean, they did not even change the toilet paper when we got in, the sink has a lot of scale in the faucet, even the coffee maker has lots of scales. The aircon has a lot of dust. They need to improve it. Even the front desk I called but no one’s answering. Ask for towels as well in the pool area as they don’t have in there. First time to experience in breakfast someone is serving, and my kids was too shy to ask for more.
The pool slides were fun! The room for 6 people worked well for our family and was reasonably priced.
Room was nice, small but specious enough for 1 person. Very dark! The lighting was dark yellowish and the livingroom area light only turns on during the day. Vedy safe surrounding area. Breakfast decent. Not self serve. Staff serve you the hot food (bacon, sausage, omelet, french toast). There was cereal, bagels and toast. Cofee and tea. Apples and oranges.