酒店回复: Thank you for staying with us we appreciate your kind review. I do want to apologize about the towels being rough on texture we will get with housekeeping about getting new towels to replace them in the future. I apologize about the elevator, the company that makes it has said this is just the speed it runs at so we're really waiting on the 2nd elevator to be put in order soon to help fix the wait time. We thank you again and to hope to see you next time, have a blessed day.
5.0分
商务出差
原文
翻译提供方：Google
一切都很棒，人们也很友好。
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酒店回复: We are so glad you enjoyed your stay with us. We hope to see you again soon.
4.0分
商务出差
原文
翻译提供方：Google
酒店不错，周围吃饭的地方不多
4.0分
其他
原文
翻译提供方：Google
需要装修
酒店整体有点破旧。大堂、住宿区和早餐区需要翻新。房间闻起来不是很干净，但确实如此。
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: We are glad you enjoy your stay Pedro! We hope to see you again and provide the best service again.
5.0分
商务出差
原文
翻译提供方：Google
很舒服
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酒店回复: Thank you for your feedback review we value your comments and suggestions. We were very pleased to know that you enjoyed your stay here with us. We look forward to your next stay with us. Thank you, Denise Miller GM
3.0分
家庭亲子
原文
翻译提供方：Google
适合出租
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酒店回复: Dear Anna, thank you for your review. Your feedback let's us grow to be a better business so we value your input. I'm glad you found your stay welcoming and agree our location is situated fairly nicely to tend to our guests needs for food. We hope you see you again soon and wish you a festive happy holidays.
2.0分
其他
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Staff did best they could and I do understand it was over the holidays so I am taking all of that into consideration. With that said , the hotel needs updating and upkeep. Ice machines, elevators, washing machines were out of order. Room was fairly clean but showers were old and moldy the floor tile was coming up out of grout . Lobby furniture was beat up as well.
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酒店回复: Thank you so much for your feedback your reviews are very important to us. Other than the concerns you mentioned we do hope you enjoyed your stay with us. We have addressed the issue with the shower and the tile our maintenance man is working on getting the bathroom repairs done as soon as possible. The owners are aware of the concerns you mentioned, and it is up to them to make the necessary repairs and upgrades. We do hope that you will stay again with us in the future and give us the opportunity to make your next stay a much better one. Thank you, so much and Happy Holidays. Denise Miller GM
5.0分
情侣出游
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The room was clean and ready for us when we got there. The hotel was showing a little wear (elevator and ice machine out of order), but overall it was a good stay. The breakfast was typical, but the staff was excellent!
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酒店回复: Thank you for staying at the Wingate by Wyndham Seminole Texas we are so happy that you enjoyed your stay with us. Thank you for the feedback your comments and suggestions are so important to us. Yes, there is some things that need attention and hopefully over time the owners are able to get those repairs made and back to working order. We look forward to serving you in the future. Thank you, Denise Miller GM
1.0分
其他
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******* sent me to the wrong hotel I asked to be booked in Lubbock and I was booked in silo some place was an hour away from where we wanted to go. And the hotel that was booked was dirty there was a leaking roof the attendant was not there to check us out. Pick up running out of eggs and bacon on the breakfast selection.
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酒店回复: I am very sorry that your booking did not go as you expected and that you were sent to the wrong location. I apologize that your stay with us was not as you expected also, and that you felt our hotel was dirty. Unfortunately, the leaking roof was due to a main hot water pipe that burst days earlier and we had been waiting for the exact parts needed to make the repair with the hotel being so full thru the weekend we did not want the guest without water for a long period of time so we put off the repairs for a few days so the leak was patched temporarily we are sorry for this inconvenience but we were doing everything we could for our guest. The repairs have been completed now, and the ceiling is being repaired tomorrow. We were very busy over the weekend, and I had only one kitchen attendant working breakfast that morning, so I am sure she was doing her best to keep up with the breakfast selection as things go out, she cooks to refill so I apologize if you had a wait time. We are very sorry for the issues you incurred during your stay, and we do hope that in the future you will choose to stay again with us and give us the opportunity to make your next stay a much better one. Thank you
毛巾有点粗糙，即使贴了“请勿打扰”的牌子，他们还是会敲门。电梯太慢，需要维修。
床很舒服，房间很干净，接待员也很周到。
一切都很棒，人们也很友好。
酒店不错，周围吃饭的地方不多
需要装修
酒店整体有点破旧。大堂、住宿区和早餐区需要翻新。房间闻起来不是很干净，但确实如此。
非常好
很舒服
适合出租
Staff did best they could and I do understand it was over the holidays so I am taking all of that into consideration. With that said , the hotel needs updating and upkeep. Ice machines, elevators, washing machines were out of order. Room was fairly clean but showers were old and moldy the floor tile was coming up out of grout . Lobby furniture was beat up as well.
The room was clean and ready for us when we got there. The hotel was showing a little wear (elevator and ice machine out of order), but overall it was a good stay. The breakfast was typical, but the staff was excellent!
******* sent me to the wrong hotel I asked to be booked in Lubbock and I was booked in silo some place was an hour away from where we wanted to go. And the hotel that was booked was dirty there was a leaking roof the attendant was not there to check us out. Pick up running out of eggs and bacon on the breakfast selection.