Such lovely staff but the floor in the bathroom was full ofhairs and the carpet had sooo many bits 😅 but the bedding was nice and fresh
5.0分
情侣出游
Very clean room and the staff were very nice and helpful with anything you needed .....so much variety for the breakfast menu !!! .......very enjoyable .
1.0分
商务出差
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The property fell far short of what could reasonably be described as a hotel, more like rooms situated above an empty pub. On arrival, I was shown a basic breakfast room and told to operate the tea urn myself if i was to come down before 8am; only cereals were available.
Access to the rooms was via a staircase with filthy, heavily stained carpet, and it appeared that only myself & my colleague were residents. My room had a damp smell, a double bed, and minimal furnishings. The en-suite area was horrendous: although the toilet was clean, there was no soap provided, just a couple of tubes of combined hair/body wash. The shower was lined with black mould, and the sink contained multiple hairs.
Back in the bedroom, the carpet had clearly not been vacuumed and was littered with crumbs and various stains. A shelf was marked with numerous cup rings, and the single mug provided was stained. Nothing felt clean enough to use.
The bar was completely empty, so we chose to dine at a nearby Nepalese restaurant instead. Later, I attempted to watch TV in the room, only to find that no channels were available. Unable to relax and concerned about possible bites, I remained fully clothed on the bed until morning—waking physically fine but mentally exhausted.
We left the property at 07:45 without encountering any staff and went elsewhere for breakfast. My firm recommendation is to avoid this establishment entirely, and not to confuse it with the similary named Castle of Brecon Hotel!
1.0分
其他
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Tried to cancel. Manager wouldn’t respond. Still got charged even though I didnt stay there. Manager refused to refund. Absolutely diabolical. DO NOT STAY HERE.
2.0分
其他
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The lady who checked us in appeared to not know what she was doing. When we called to say we wanted to check out we mentioned the issues we had with the room and were told by someone else we had been put in the wrong room. No 9ne gave us their names. Didnt see anyone else for the majority of our stay
5.0分
家庭亲子
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Absolutely great pet friendly hotel.breakfast was good with plenty to choose from and cathy the host was very friendly and couldn’t do enough for us so we thank you for that. Super smashing great
5.0分
其他
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Great little place.
Parking was easy, staff were absolutely wonderful, nothing too much trouble, room was clean, everything we needed, great water pressure in the showers, great chippy next door which we enjoyed relaxing in the room, plus a free continental breakfast. Can not fault anything
3.0分
其他
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Basic but good value for money. Parking good. No staff on site at check-in, had to phone a mobile and get own keys/room allocation from a diary on the bar. Steep stairs, difficult for those with mobility issues as no staff available to assist. Bar unstaffed at the time (helped by a local customer who does casual work in the bar), and minimal choice of wines. Restaurant present (green plastic tablecloths), but only available food was by take away from next door fish&chip shop (annexed to the hotel) with usual fish&chip shop menu. Room adequate though compact. Washbasin very small, very difficult to fill the kettle. Nice shower. Room clean, but not serviced between day1&2. Second day, restaurant as before, went to local pub. On return, bar had closed at 8pm. Continental breakfast only (self service) but OK.
这是一家非常令人愉快的酒店,我去的时候很安静,因为当时是年初。入住后没怎么见到其他人。酒店设施很好,房间也很舒适干净。离布雷肯不算太远,但最好还是开车去,因为大约有12英里。早餐不错,可以自助取用。我还会再来的。
酒店老板非常好,非常热情,亲自招待,系一间非常有人情味的酒店,值得一住,有免费泊车,附近有超级市场,非常方便!
Such lovely staff but the floor in the bathroom was full ofhairs and the carpet had sooo many bits 😅 but the bedding was nice and fresh
Very clean room and the staff were very nice and helpful with anything you needed .....so much variety for the breakfast menu !!! .......very enjoyable .
The property fell far short of what could reasonably be described as a hotel, more like rooms situated above an empty pub. On arrival, I was shown a basic breakfast room and told to operate the tea urn myself if i was to come down before 8am; only cereals were available.
Access to the rooms was via a staircase with filthy, heavily stained carpet, and it appeared that only myself & my colleague were residents. My room had a damp smell, a double bed, and minimal furnishings. The en-suite area was horrendous: although the toilet was clean, there was no soap provided, just a couple of tubes of combined hair/body wash. The shower was lined with black mould, and the sink contained multiple hairs.
Back in the bedroom, the carpet had clearly not been vacuumed and was littered with crumbs and various stains. A shelf was marked with numerous cup rings, and the single mug provided was stained. Nothing felt clean enough to use.
The bar was completely empty, so we chose to dine at a nearby Nepalese restaurant instead. Later, I attempted to watch TV in the room, only to find that no channels were available. Unable to relax and concerned about possible bites, I remained fully clothed on the bed until morning—waking physically fine but mentally exhausted.
We left the property at 07:45 without encountering any staff and went elsewhere for breakfast. My firm recommendation is to avoid this establishment entirely, and not to confuse it with the similary named Castle of Brecon Hotel!
Tried to cancel. Manager wouldn’t respond. Still got charged even though I didnt stay there. Manager refused to refund. Absolutely diabolical. DO NOT STAY HERE.
The lady who checked us in appeared to not know what she was doing. When we called to say we wanted to check out we mentioned the issues we had with the room and were told by someone else we had been put in the wrong room. No 9ne gave us their names. Didnt see anyone else for the majority of our stay
Absolutely great pet friendly hotel.breakfast was good with plenty to choose from and cathy the host was very friendly and couldn’t do enough for us so we thank you for that. Super smashing great
Great little place.
Parking was easy, staff were absolutely wonderful, nothing too much trouble, room was clean, everything we needed, great water pressure in the showers, great chippy next door which we enjoyed relaxing in the room, plus a free continental breakfast. Can not fault anything
Basic but good value for money. Parking good. No staff on site at check-in, had to phone a mobile and get own keys/room allocation from a diary on the bar. Steep stairs, difficult for those with mobility issues as no staff available to assist. Bar unstaffed at the time (helped by a local customer who does casual work in the bar), and minimal choice of wines. Restaurant present (green plastic tablecloths), but only available food was by take away from next door fish&chip shop (annexed to the hotel) with usual fish&chip shop menu. Room adequate though compact. Washbasin very small, very difficult to fill the kettle. Nice shower. Room clean, but not serviced between day1&2. Second day, restaurant as before, went to local pub. On return, bar had closed at 8pm. Continental breakfast only (self service) but OK.