酒店回复: Thank you for your evaluation and feedback. We hope to see you again soon.
1.0分
其他
原文
翻译提供方:Google
我丈夫是来这里的,所以他说这里很糟糕,没有早餐,我们以为会有早餐。
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We are sorry you had any issues and we wish you would have let us know so we could have addressed them. Your experience is important to us, and we appreciate you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.
4.0分
家庭亲子
原文
翻译提供方:Google
基本上没有早餐,但干净、安静,而且价格非常合理。
展开
酒店回复: Thank you for your evaluation and feedback. We are happy to hear you found our rooms clean, quiet and reasonably priced. We are sorry breakfast did not meet your expectations.
2.0分
其他
展开
Hotel has a mildew smell. Beds suck, was spiders in the room. Not sure about the breakfast left at 6 & the only thing in there was coffee & cereal. Air conditioner worked good but is really load & woke me up every time it came on. Wont stay again.
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
3.0分
其他
展开
I stay here a lot. Usually the rooms are very clean. This time there were boogers on the inside of the shower curtain and the satellite or Internet wasn’t working well and television kept pausing.
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
3.0分
其他
展开
The hallway to the room was stuffy, warm, and smelled like cigarette smoke and mold. The refrigerator froze our drinks and fresh cut fruit, and had no way of adjusting the temperature. The comforter on the bed was paper thin, and did not help to keep us warm as we slept. On our day of check out, we found out the key card shut off at 9:30, even though check out time is 11:00; this was inconvenient, as we were still using the room after 9:30. The staff was friendly enough, but almost non existent.
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
1.0分
其他
展开
Our bathroom door had been damaged previously and they stapled the door back together. Door knob coller spun around on the door knob . The bed blankets had holes The hallway had a sink hole at thr top of the stairs on the second floor. The property had a mildewed snell. outside landscaping was not kept up and had a contractor ladder laying in the rocks next to front door . Super 8 use to be a place I like to stay 20 years ago. We were in a pinch and decided to give them another chance. I Will never stay at a Super 8 again. Very sad !! Clean up your franchise!!
展开
酒店回复: We apologize your experience was anything less than completely satisfying. Most guests love our clean comfortable rooms and friendly helpful staff. We are sorry we could not meet your expectations.
3.0分
其他
展开
Room was decently clean and the bathroom was clean and roomy. Definite **** smell in the hallway but that was only two nights out of our week long stay. Refrigerator temp was broken so it was only a freezer. But was happy with the location so close to the race track that we could walk.
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.
3.0分
其他
展开
Limited Breakfast Selections
The breakfast choices were limited and they never changed. Would have been fine if I was "passing through" but I was there for 10 days and I finally ate breakfast elsewhere.
展开
酒店回复: For breakfast is standard so we can not change every day it’s same every where you go any brand motel so I am sorry about that 🙏
2.0分
家庭亲子
IT SMELLS LIKE SMOKE REALLY BAD, THEY DO NOT CLEAN VERY GOID, COB WEBS IN CORNERS, ROOM WAS NOT VACUUMED VERY WELL.
展开
酒店回复: We apologize your experience was anything less than completely satisfying. We have received no complaints as you described. We wish you would have let us know of any issues as we could have addressed any problems or changed your room based on availability. Housekeeping is a priority for us, and most guests find our rooms clean, comfortable and fresh smelling. We are sorry we could not meet your expectations. We hope you will give us another opportunity to exceed your expectations.
这栋楼确实很旧。健身器材坏了或者无法插电。遥控器电池盖坏了,冰箱需要除霜,浴室水槽破裂。浴室的排气扇坏了,很吵,看起来快要掉下来了。我不会再住那里了。
我丈夫是来这里的,所以他说这里很糟糕,没有早餐,我们以为会有早餐。
基本上没有早餐,但干净、安静,而且价格非常合理。
Hotel has a mildew smell. Beds suck, was spiders in the room. Not sure about the breakfast left at 6 & the only thing in there was coffee & cereal. Air conditioner worked good but is really load & woke me up every time it came on. Wont stay again.
I stay here a lot. Usually the rooms are very clean. This time there were boogers on the inside of the shower curtain and the satellite or Internet wasn’t working well and television kept pausing.
The hallway to the room was stuffy, warm, and smelled like cigarette smoke and mold. The refrigerator froze our drinks and fresh cut fruit, and had no way of adjusting the temperature. The comforter on the bed was paper thin, and did not help to keep us warm as we slept. On our day of check out, we found out the key card shut off at 9:30, even though check out time is 11:00; this was inconvenient, as we were still using the room after 9:30. The staff was friendly enough, but almost non existent.
Our bathroom door had been damaged previously and they stapled the door back together. Door knob coller spun around on the door knob . The bed blankets had holes The hallway had a sink hole at thr top of the stairs on the second floor. The property had a mildewed snell. outside landscaping was not kept up and had a contractor ladder laying in the rocks next to front door . Super 8 use to be a place I like to stay 20 years ago. We were in a pinch and decided to give them another chance. I Will never stay at a Super 8 again. Very sad !! Clean up your franchise!!
Room was decently clean and the bathroom was clean and roomy. Definite **** smell in the hallway but that was only two nights out of our week long stay. Refrigerator temp was broken so it was only a freezer. But was happy with the location so close to the race track that we could walk.
Limited Breakfast Selections
The breakfast choices were limited and they never changed. Would have been fine if I was "passing through" but I was there for 10 days and I finally ate breakfast elsewhere.
IT SMELLS LIKE SMOKE REALLY BAD, THEY DO NOT CLEAN VERY GOID, COB WEBS IN CORNERS, ROOM WAS NOT VACUUMED VERY WELL.