The hotel was nice but for the price it should have had a breakfast. The room was clean, and the service was good. The bathroom was great with plenty of amenities.
5.0分
其他
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Everyone was very friendly and efficient, bed was comfortable. Room was clean and in good condition. Breakfast was one of the best “free hotel breakfasts” I’ve ever had. Exceeded my expectations
5.0分
情侣出游
Our room was clean and served the purpose of a clean place to sleep in this area. The Breakfast was delicious. Staff was friendly.
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酒店回复: Thank you for taking the time to share your experience! We’re so glad to hear you enjoyed your clean and comfortable room, our delicious breakfast, and the friendly service from our team. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back whenever you’re in the area again!Warm regards,
4.0分
其他
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Overall, a nice hotel.
Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found our hotel to be updated, clean, and overall nice. We do apologize for the concerns you mentioned regarding the parking lot and the odor in the lobby and rooms.The good news is that our parking lot is currently scheduled for repaving as part of ongoing property improvements. We also take cleanliness and freshness very seriously, and your comments have been shared with our housekeeping and maintenance teams so we can address any lingering issues promptly.We truly appreciate your input and hope to have the opportunity to welcome you back for an even better stay.
4.0分
其他
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Very nice hotel and free breakfast. Room was very nice. Drawbacks price for a small town with other hotel options and indoor hot tub and pool were ice cold and when mention to front desk they said a sign was supposed to be up indicating the problem. Still a nice, comfortable, and relaxing stay.
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酒店回复: Dear Thomas,I am so glad you were able to enjoy even though our Hot Tub was out of order. I do apologize, unfortunately we were due for a new hot tub heater and was waiting on it to be delivered. It was installed on Thursday. Again, I apologize that you did not get to enjoy our hot tub.
5.0分
家庭亲子
The staff were friendly and polite. Check in was easy. The rooms were large and clean.
4.0分
情侣出游
The staff was really nice. I will come back.
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酒店回复: Thank you for your kind words! We’re so glad to hear that our team made a positive impression during your stay. Providing warm and welcoming service is something we take great pride in. We look forward to welcoming you back on your next visit to New Martinsville!
5.0分
其他
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This is a beautiful hotel with awesome staff! They were super kind and helpful at check in, moving me from a single to a double with no headache. My room was very spacious, clean and comfortable with a super comfy bed that was fresh and clean. The shower was large and clean and loaded with quality Dove soaps and plenty of fresh towels. Walmart right across the street and tons of fast food. Great fitness center with dumbbells, bike and treadmill. The free breakfast has tons of options and was fresh and warm. Loved my stay here and will definitely be back!
5.0分
家庭亲子
The room was clean and comfortable and the staff was friendly and efficient.
5.0分
其他
Great place to stay. Breakfast is late for me as I stay for work and leave at 6am
The hotel was nice but for the price it should have had a breakfast. The room was clean, and the service was good. The bathroom was great with plenty of amenities.
Everyone was very friendly and efficient, bed was comfortable. Room was clean and in good condition. Breakfast was one of the best “free hotel breakfasts” I’ve ever had. Exceeded my expectations
Our room was clean and served the purpose of a clean place to sleep in this area. The Breakfast was delicious. Staff was friendly.
Overall, a nice hotel.
Overall, the hotel was nice, updated, and pretty clean. The location was ok, although they do need to repave the asphalt in the larking lot. The lobby and rooms, however, had a bit of a dirty smell, as though they hadn't been been deoderized in a while.
Very nice hotel and free breakfast. Room was very nice. Drawbacks price for a small town with other hotel options and indoor hot tub and pool were ice cold and when mention to front desk they said a sign was supposed to be up indicating the problem. Still a nice, comfortable, and relaxing stay.
The staff were friendly and polite. Check in was easy. The rooms were large and clean.
The staff was really nice. I will come back.
This is a beautiful hotel with awesome staff! They were super kind and helpful at check in, moving me from a single to a double with no headache. My room was very spacious, clean and comfortable with a super comfy bed that was fresh and clean. The shower was large and clean and loaded with quality Dove soaps and plenty of fresh towels. Walmart right across the street and tons of fast food. Great fitness center with dumbbells, bike and treadmill. The free breakfast has tons of options and was fresh and warm. Loved my stay here and will definitely be back!
The room was clean and comfortable and the staff was friendly and efficient.
Great place to stay. Breakfast is late for me as I stay for work and leave at 6am