酒店回复: Greetings - Thank you so much for providing feedback regarding your past stay. We’re glad you’ve taken the opportunity to share your positive experiences. As an ambassador of hospitality and service, exceeding guests' expectations and willingness to serve are our top priorities. We value our guests and aim to earn your trust, knowing you’ll receive clean rooms and friendly service every visit, every time. We aim to honor our commitment to service and quality to all of our visitors. Our hotel does its best to adhere to the principles and practices travelers have grown to expect with IHG brands, such as delivering friendly and courteous service, hot breakfast, comfortable room accommodations, and furnishings. On behalf of the HIE Galveston team, we appreciate that you selected to stay at the Holiday Inn Express & Suites Galveston Beach, and hope to see you again in the future, where we will go above and beyond to make it right.
4.0分
其他
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Right across from the beach
There parking garage was across the street and the elevators didn't work so you had to haul your luggage up and down the stairs if you parked on the upper level. And parking was not free
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酒店回复: I do apologize for the inconvenience. Our garage elevator is being repaired. You could offload on our left side of our front entrance then could go park
2.0分
家庭亲子
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room mostly clean, but terrible smell coming from air conditioner, had to turn it off immediately and vent room from the deck and hallway. will not go back here.
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酒店回复: I do apologize for any inconveniences that you have had. Wanted to ask, did you bring this up to the front desk. We thank you for letting us know and we will make sure that our rooms smell good and look fresh.
4.0分
其他
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View of the beach was adequate however if you want an ocean view you must specifically request an “ocean view” room. Room was clean except for hairs in the shower that were not ours.
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酒店回复: Thank you for staying with us, we are so pleased that you enjoyed your stay. I see that there was an issue with the view, the front views are our suits. So, with that request of the suit room we can make sure your stay is perfect for next time. Thank you!
5.0分
情侣出游
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Excellent Stay!
I had an amazing experience at this hotel from start to finish. The staff was incredibly friendly and welcoming — they went above and beyond to make sure everything was perfect during my stay. My room was spotless, comfortable, and had all the amenities I needed. The bed was super cozy, and I loved how quiet the room was at night.
The location was perfect — close to everything but still peaceful. The breakfast was fresh and delicious with plenty of options. I also appreciated how clean and well-maintained the entire property was.
Overall, this hotel truly exceeded my expectations. I’ll definitely be staying here again and recommending it to my friends and family!
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酒店回复: Greetings - Thank you so much for providing feedback regarding your past stay. We’re glad you’ve taken the opportunity to share your positive experiences. As an ambassador of hospitality and service, exceeding guests' expectations and willingness to serve are our top priorities. We value our guests and aim to earn your trust, knowing you’ll receive clean rooms and friendly service every visit, every time. We aim to honor our commitment to service and quality to all of our visitors. Our hotel does its best to adhere to the principles and practices travelers have grown to expect with IHG brands, such as delivering friendly and courteous service, hot breakfast, comfortable room accommodations, and furnishings. On behalf of the HIE Galveston team, we appreciate that you selected to stay at the Holiday Inn Express & Suites Galveston Beach, and hope to see you again in the future, where we will go above and beyond to make it right.
5.0分
家庭亲子
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The staff was amazing and so informative. They truly cared about each individual guest. Was ready with recommendations for food and fun. Continental Breakfast was even great
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酒店回复: Greetings - Thank you so much for providing feedback regarding your past stay. We’re glad you’ve taken the opportunity to share your positive experiences. As an ambassador of hospitality and service, exceeding guests' expectations and willingness to serve are our top priorities. We value our guests and aim to earn your trust, knowing you’ll receive clean rooms and friendly service every visit, every time. We aim to honor our commitment to service and quality to all of our visitors. Our hotel does its best to adhere to the principles and practices travelers have grown to expect with IHG brands, such as delivering friendly and courteous service, hot breakfast, comfortable room accommodations, and furnishings. On behalf of the HIE Galveston team, we appreciate that you selected to stay at the Holiday Inn Express & Suites Galveston Beach, and hope to see you again in the future, where we will go above and beyond to make it right.
5.0分
其他
Great, clean hotel! The staff was also very nice! Will stay again when traveling to Galveston.
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酒店回复: Greetings - Thank you so much for providing feedback regarding your past stay. We’re glad you’ve taken the opportunity to share your positive experiences. As an ambassador of hospitality and service, exceeding guests' expectations and willingness to serve are our top priorities. We value our guests and aim to earn your trust, knowing you’ll receive clean rooms and friendly service every visit, every time. We aim to honor our commitment to service and quality to all of our visitors. Our hotel does its best to adhere to the principles and practices travelers have grown to expect with IHG brands, such as delivering friendly and courteous service, hot breakfast, comfortable room accommodations, and furnishings. On behalf of the HIE Galveston team, we appreciate that you selected to stay at the Holiday Inn Express & Suites Galveston Beach, and hope to see you again in the future, where we will go above and beyond to make it right.
5.0分
其他
great room with ocean view and plenty of restaurants to choose from all in walking distance
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酒店回复: Greetings - Thank you so much for providing feedback regarding your past stay. We’re glad you’ve taken the opportunity to share your positive experiences. As an ambassador of hospitality and service, exceeding guests' expectations and willingness to serve are our top priorities. We value our guests and aim to earn your trust, knowing you’ll receive clean rooms and friendly service every visit, every time. We aim to honor our commitment to service and quality to all of our visitors. Our hotel does its best to adhere to the principles and practices travelers have grown to expect with IHG brands, such as delivering friendly and courteous service, hot breakfast, comfortable room accommodations, and furnishings. On behalf of the HIE Galveston team, we appreciate that you selected to stay at the Holiday Inn Express & Suites Galveston Beach, and hope to see you again in the future, where we will go above and beyond to make it right.
太棒了💯💯
这里很适合家庭入住。从阳台上可以看到海滩，早餐也不错。
不
Right across from the beach
There parking garage was across the street and the elevators didn't work so you had to haul your luggage up and down the stairs if you parked on the upper level. And parking was not free
room mostly clean, but terrible smell coming from air conditioner, had to turn it off immediately and vent room from the deck and hallway. will not go back here.
View of the beach was adequate however if you want an ocean view you must specifically request an “ocean view” room. Room was clean except for hairs in the shower that were not ours.
Excellent Stay!
I had an amazing experience at this hotel from start to finish. The staff was incredibly friendly and welcoming — they went above and beyond to make sure everything was perfect during my stay. My room was spotless, comfortable, and had all the amenities I needed. The bed was super cozy, and I loved how quiet the room was at night.
The location was perfect — close to everything but still peaceful. The breakfast was fresh and delicious with plenty of options. I also appreciated how clean and well-maintained the entire property was.
Overall, this hotel truly exceeded my expectations. I’ll definitely be staying here again and recommending it to my friends and family!
The staff was amazing and so informative. They truly cared about each individual guest. Was ready with recommendations for food and fun. Continental Breakfast was even great
Great, clean hotel! The staff was also very nice! Will stay again when traveling to Galveston.
great room with ocean view and plenty of restaurants to choose from all in walking distance