Staff was very attentive to our request. Also noticed that we really needed a first floor room and accommodated us without our even asking.
酒店回复: Thank you so much for your positive response!
4.0分
其他
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Decent room near Rathbun
The room was good and clean. Only compliant is that it had a dried smelly water smell, but that smell went away after you turned on the air conditioner.
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酒店回复: Thank you for your feedback! We will take a look at the room you stayed in and see if we can remove the odor you are referring to. Cheers!
3.0分
家庭亲子
The ac in our room was not on until we checked in, the room was very hot for much of the night.
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酒店回复: I'm so sorry you had to go through that. It seems we missed turning it on due to a maintenance issue we were fixing on that unit prior to that arrival. We hope you give us another chance!
3.0分
其他
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The building was really run down. Needed a good cleaning and painted from leaks! The front desk person was nice and ckeck in was quick. The room was clean except the walls in the bathroom. The bed was very comfortable!
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酒店回复: Thank you for your feedback. We will take your suggestion into consideration and discuss it during our next maintenance meeting!
4.0分
其他
The continental breakfast hours are great if people are earlier risers
酒店回复: Thank you!!
3.0分
家庭亲子
The refrigerator in my room did not work. Otherwise, I would have given a higher rating. Breakfast was okay. No fruits were offered. A/C was great.
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酒店回复: We appreciate your feedback. We did check the refrigerator after you checked out and noticed that it wasn't plugged in. It seems we missed it during our daily inspection. I'm very sorry for our error and thank you for informing us about it.
3.0分
情侣出游
Food options near. Bathroom was dirty and broken toilet seat. Only one ice machine for whole place.
酒店回复: Thank you for your feedback.
5.0分
朋友出游
Not a bad place for a small town in IOWA. We enjoyed our stay and the staff were nice.
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酒店回复: Thank you for your feedback! We hope you'll stay with us again if you're ever back in town.
4.0分
家庭亲子
Room was very clean. Staff was awesome. The rear deck could use some ground clean up.
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酒店回复: We're glad you liked our service and thank you for the heads up on the deck part! We'll get that taken care of.
2.0分
家庭亲子
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The king suite did not have a couch as posted. There must be different types of king suites. We moved to a different room. Most of the outlets did not work. Also, the floor space next to the desk had not been cleaned for a long time.
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酒店回复: Please note that the room you booked was our jetted tub suite room. This room does not have a pull out couch. Our online listing also does not advertise this room to have a pull out couch. Before responding to your review, I made sure to check our online listing just in case. I have also checked all the outlets in the room, and they do indeed work. Even though we were relatively busy this weekend, for your satisfaction, we moved you to a room with 2 queen beds without any additional costs. Anyways, I hope you enjoyed your time in our humble town, Centerville!
Staff was very attentive to our request. Also noticed that we really needed a first floor room and accommodated us without our even asking.
Decent room near Rathbun
The room was good and clean. Only compliant is that it had a dried smelly water smell, but that smell went away after you turned on the air conditioner.
The ac in our room was not on until we checked in, the room was very hot for much of the night.
The building was really run down. Needed a good cleaning and painted from leaks! The front desk person was nice and ckeck in was quick. The room was clean except the walls in the bathroom. The bed was very comfortable!
The continental breakfast hours are great if people are earlier risers
The refrigerator in my room did not work. Otherwise, I would have given a higher rating. Breakfast was okay. No fruits were offered. A/C was great.
Food options near. Bathroom was dirty and broken toilet seat. Only one ice machine for whole place.
Not a bad place for a small town in IOWA. We enjoyed our stay and the staff were nice.
Room was very clean. Staff was awesome. The rear deck could use some ground clean up.
The king suite did not have a couch as posted. There must be different types of king suites. We moved to a different room. Most of the outlets did not work. Also, the floor space next to the desk had not been cleaned for a long time.