酒店回复: Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay and that we could make your experience even better by accommodating an early check-in. It’s always our goal to ensure our guests feel welcome and comfortable from the very beginning.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future!Ahmed BronjiFront Office Manager
酒店回复: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Anantara Iko Mauritius Resort & Villas. We appreciate your valuable insights as they assist us in enhancing our services.However, we sincerely apologize for the inconvenience you faced with the service efficiency and the delayed response to your request for an umbrella. We will thoroughly investigate this matter and address the shortcomings in our staff training to ensure a more prompt and efficient response to guest requests in the future.Your comments are invaluable to us, and we are committed to making the necessary improvements to create a better experience for our guests. If there are any additional details or specific areas you believe need attention, please feel free to share them with us.We genuinely appreciate your feedback and hope to have the opportunity to welcome you back, providing you with the high standard of service that reflects the true essence of Anantara hospitality.Warm regards,Pascal BertrandGeneral Manager
1.0分
园景尊贵房
独自旅行
服务员英语不是都会说，服务2800价RMB每晚根本不配！
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酒店回复: Dear guest,Thank you for sharing your feedback. I'm sorry to hear that your experience didn't meet your expectations, especially regarding the language barrier and service quality. It's important for us to ensure our guests feel taken care of. I appreciate your comments and will pass them along to the management for review. Your satisfaction is important, and we hope for the opportunity to improve your experience in the future.Best regards,Ahmed BronjiFront Office Manager
酒店回复: Dear leibiubiu, Thank you for your kind words. We are delighted to know that we have exceeded your expectations and we made you leave with amazing stories to tell. A warm welcome always awaits you at Anantara Iko Mauritius! We can't wait to have you back. Kind regards, Pascal Bertrand General Manager
酒店回复: Dear Guest,We appreciate your positive feedback regarding your recent stay at Anantara Iko Mauritius Resort & Villas. Your satisfaction is our priority, and we are delighted to have provided you with a good experience. We look forward to welcoming you back for another exceptional stay.Best regards,Pascal BertrandGeneral Manager
冲着有个免费的小朋友托儿所the nest 打的四星~
酒店很新,离机场也很近就是离集市啥的很远。出门吃的按基本都要二十分钟以上。
沙滩很棒,游泳池也是。健身房还有瑜伽跟太极课。早餐不是很合我们亚洲人的胃口~
总体来说都很好，还给我们提前入住了！
酒店比较新，离机场很近。早餐晚餐都挺棒的，样式丰富，味道也很不错。
服务一般，效率低，退房当天下大雨，我们上午九点多的航班离开，酒店房间里居然没有伞，给前台打了 3 次电话， 20 分钟后才悄无声息地把伞送到房间对面的栏杆处？还是我们开门后自己发现的。员工培训不到位。
服务员英语不是都会说，服务2800价RMB每晚根本不配！
完美！离毛里求斯国际机场很近，我们到了入境差不多5点过吃完东西就开车去酒店很方便，景色优美，人也少，服务人员也非常热情，价格也实惠！很值得推荐。离自然桥和Blue bay很近！
酒店非常不错，有自己的海滩，在酒店里就能看到大海，房间的卫生间很大，酒店环境很好，距离机场很近，不错的体验！
愉快的住宿体验
员工很友好，但服务太慢了，点饮料要10分钟，上菜也要10分钟。通常要等3个订单才能上。去了3家餐厅都一样。就你花的钱来说，服务真是最差的。
绝佳的体验，酒店环境优美，地理位置优越，服务周到，热情好客！非常感谢 Hanshini，她确保了沟通的顺利进行，并记录了所有细节！
热情友好的早餐工作人员Zeenat和Maria，为每一天的开始增添了美好的色彩。房间宽敞，海滩景色一览无余。客房服务不更换用过的杯子/玻璃杯，令人失望。