酒店回复: Dear Guest,Thank you very much for staying at M's Hotel Kyoto Station TARUYA. We are also deeply grateful for your high praise. We are delighted to hear you were satisfied with the thorough room cleaning and the quiet surroundings.The room type you reserved features three beds, which does result in a slightly more compact space. We sincerely apologize for any inconvenience this may have caused. Should you prefer a more spacious room in the future, our staff would be happy to recommend suitable options.We are truly grateful for your appreciation of our hotel's convenient location and the surrounding amenities. We promise you a comfortable and enjoyable stay the next time you visit Kyoto.M's hotel staff
酒店回复: Dear Guest,Thank you very much for taking the time to share such a detailed review.We appreciate your explanation of our self-check-in system, front desk operation, and transportation options at M’s Kyoto Station TARUYA Hotel.We are delighted that you enjoyed the quiet alley location, nearby surroundings, and the night view of Toji Temple, and had a satisfactory stay.We also appreciate you choosing our hotel as a second-best option during the expensive cherry blossom season and consider it a wise choice.We will continue striving to provide comfortable and satisfying accommodations.We sincerely look forward to welcoming you again.Front Desk
酒店回复: Dear Guest,Thank you for staying with us and for sharing your feedback. We appreciate your comments regarding the location and the self-service laundry. We apologize for the inconvenience caused by the laundry service. While we strive to offer a quiet environment, we understand the importance of convenience when using our facilities, and we will take your feedback into consideration to improve the service. Thank you again for your valuable input, and we hope to welcome you back soon.Front Desk
酒店回复: Dear Guest,Thank you very much for taking the time to share your feedback.We appreciate your understanding regarding our self-service check-in, room size, and location near Kyoto Station and Nishi Honganji Temple.We apologize for any inconvenience related to dining and will work on improving this.We will continue to strive to provide a comfortable environment.We look forward to welcoming you again.Front Desk
酒店回复: Dear GuestThank you so much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and found the hotel to be exceptionally clean. We’re also pleased that you found our location convenient and that you had easy access to nearby attractions. We appreciate your kind words about our service and the overall comfort of the hotel. While our rooms may be compact, we strive to make them as functional and comfortable as possible. We hope to welcome you back soon!Front Desk
酒店回复: Thank you very much for staying at M's Hotel Kyoto Station TARUYA and for taking the time to share your valuable feedback.We are truly delighted to hear that you were satisfied with the thoroughness of our room cleaning. Providing a clean and comfortable environment for our guests is a goal we constantly strive to achieve.At the same time, we sincerely apologize for any inconvenience caused by confusion with our front desk system and the efficiency of our procedures. While we have implemented a self-check-in system, we recognize that during certain times, staffing levels and explanations of the operating procedures may have been insufficient, preventing us from providing a smooth experience. We acknowledge this as an area requiring improvement. Moving forward, we will strive to continuously enhance the operating guides and service flow to improve the efficiency and convenience of our procedures.Once again, we sincerely thank you for your evaluation and valuable suggestions. We will continue to make every effort to provide each and every guest with a comfortable and smooth stay experience.We sincerely look forward to welcoming you to our hotel on your next visit to Kyoto.All the staff at M's Hotel
房间干净，只是比较小而已，可能我们的房间是放了三张床的缘故吧，从京都站走过来20分钟左右，安静的街区，附近有家便利店，还有家摩托车店
这大概是我此行住过的最差的酒店了。
1. 延迟入住。我当时想着没什么大不了的，等着就好，但前台连个等候区，哪怕是几把椅子都没有。漫长的等待持续了一个小时。更离谱的是，我看到有些客人在下雨天被拦在门外不让进。
2. 入住手续也很不顺利。虽然说是自助办理，但所有操作都是工作人员完成的：按按钮、扫描护照。过程中这台“神奇”的机器还卡住了几次。
3. 安全系统很奇怪。酒店会给你一个房间密码才能进入。问题是，有些房间的密码输入面板上能看到指纹，所以要猜到密码轻而易举。建议酒店擦拭面板时，不要留下任何能辨认出密码的痕迹。其实，如果用房卡就完全可以解决这个问题了！
4. 房间很脏。我们甚至在地上发现了三根发夹，不是在床底下，而是就在桌子旁边。窗户外面就是一堵墙。
5. 位置非常不方便：离主要的景点都很远。
不推荐这家酒店，如果可以的话，还是预订其他地方吧。
酒店很干净。因为是自助入住和退房，所以没有工作人员在场。如果你打电话并等待，会有工作人员出现。酒店位置距离车站大约15分钟步行路程。附近没有商店或餐馆。除了每三天更换一次毛巾，没有客房服务。如果你想省钱的话，这里的房价会比其他酒店稍微便宜一点。房间有窗户，但是不能打开，也没有什么风景。
退房时我们迟了半个钟退，店员说只要十点后没退房，直至中午十二点，就要罚款1000日元，我欣然接受，想着那我交罚款吧。可是到了十一点，店员再次敲门进来说，十一点要强制退房，我们不营业了！
我想知道基本的信任何在，职业素养何在，罚款我肯定交，但是为什么一开始说直到十二点再退房可以，结果到了十一点就强制进门要求退房，我在十一点之后离开酒店，还看到店员还在工作！欺诈，不职业，行业之耻！
我已经明确港清楚了，职员企十点时候同我港，十点至到十二点退房收1000日元，我接受了！不过到左十一点，佢即刻敲门赶我地走，话十一点不营业了，钱我交了，不过点解要欺骗我话十二点走都得。系唔系国际游客就抵被坑骗，可悲！
M’s 京都站TARUYA酒店，一家自助型的连锁商务酒店，预订後酒店会发邮件告知“入住码和酒店門警密码”，办理入住和退房時都需要(办理的显示屏有中午可选)。前台下午三点会有工作人员指导，其他时间都在干清洁工作。
酒店距离京都站15分钟步行路程，也可在京都站前搭乘巴士抵达，桜花季的京都住宿都非常贵，所有退而求其次选择M’s 京都站TARUYA酒店，坐落于下京区西本愿寺的樽屋町安静的小巷里，有家百年食店；纵横交错小巷四通八达，走出小巷就有公交站和便利店，去東寺夜景步行可到……下榻四晚的体验很好，房间清洁，安静，总之明智的选择，省了银子！
酒店比较偏僻，但很安静，有自助洗衣服务，但是很贵800日元洗烘干，而且洗完还是不干的 还要自己给钱单独再烘干。
入住了这家京都的酒店，体验非常令人失望。
下午4点才能入住。我下午3点20分就到了，房间明明是空的，但他们却不让免费提前入住。要么顶着大热天等，要么支付1000日元提前入住费。还没有可以坐着等的地方。长途旅行后遇到这种事，感觉就是在敲诈。
在前台办理入住花了很长时间，工作人员录入信息慢吞吞的。在其他酒店（大阪、冲绳）办理入住都快多了。
房间本身也是一个槽点：
* 浴室墙壁上有前一个客人的头发。
* 马桶盖有裂缝。
* 空调看起来很久没清洗了，住了一晚之后我就开始咳嗽发烧了。
进门系统也很奇葩：没有普通的房卡，房间门和酒店大堂的门都需要记住密码，非常不方便。
酒店位置也不好：离京都站步行约15分钟，附近只有几个公交车站。几乎没有什么咖啡馆和商店，最近的也要走大约5分钟。
总的来说，后悔选择了这家酒店。不推荐。
自助办理入住，退房，房间不大，离京都站不远，旁边挨着西本愿寺，除了吃饭不太方便，其它还好。
非常非常棒 几乎可以说是一尘不染 离京都站商圈不远 对于走路厉害的人来说 离几个著名景点都不算特别远 步行一小时以内可以到 服务就不用说了 实在太棒了 日本酒店的装修都是中规中矩 五脏俱全 但大多数房间不大
房间真的挺干净的，就是前台那个系统真心迷惑，看似自助其实不然，然后前台就放一个人或者无人，效率比较低