I was working in the area and stayed here for a few months. It is everything you need it to be for the price with added amenities you wouldn’t find at other places for the same price. The staff is the friendliest and most helpful. If you are working close by it is worth it for sure and I would stay again.
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酒店回复: Dear Blake, it was a pleasure to have you stay with us, and thank you for taking the time to leave a review. I hope you and your family are doing well. We look forward to having you stay with us again.
3.0分
其他
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Fair
Generally okay but a few problems.
Breakfast was absolutely minimal: coffee and sugary cereal.
Hotel is 2 story but has no elevators for elderly. Of course all 1st floor rooms were unavailable.
Pool was not clean for a summer visit.
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酒店回复: Thank you for sharing your feedback. I’m sorry to hear that breakfast, pool cleanliness, and the lack of elevator access impacted your stay, especially when a first-floor room was not available. We appreciate you bringing these concerns to our attention, and we will review them with our team to improve the guest experience. We hope you will consider giving us another opportunity for a better visit.
4.0分
其他
The overall stay was good. But, the shower head did not work so you could only take a bath in our room.
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酒店回复: Thank you for your review. We’re glad to hear your overall stay was good, and we apologize for the issue with the shower head in your room. We will have our team address this right away, and we hope you’ll stay with us again for an even better experience.
5.0分
情侣出游
The staff was friendly and helpful. Loved the room!
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酒店回复: Dear Debbie, thank you for staying with us and for leaving us a review. We are delighted that you enjoyed your stay found my staff to be friendly and helpful. Please stay with us again soon.
2.0分
其他
The maid service did not include toilet paper or making the bed. The door keys would never work more than once, super inconvenient.
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酒店回复: Dear Mike, I want to assure you that we take the comfort and satisfaction of our guests very seriously, and we will do everything we can to make sure this does not happen again. Thank you for staying with us and leaving a review.
4.0分
其他
Decent! no complaints desk made me fresh coffee check in was easy. Price was also reasonable for one night. Cheers!
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酒店回复: Our team at Atria Hotel greatly appreciates and values your feedback. We strive to provide the best experience for our guests and we are thrilled to hear that you enjoyed your stay with us. Thank you choosing Atria Hotel for your accommodations.
1.0分
独自旅行
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Business Traveler Beware - this hotel is criminal in their reservation change policy. Want to change a res, the hotel DOES NOT offer refunds for a paid-for but Unused reservation Also, room is sub-par for cleanliness and comfort Manager, Lanie Verdin, could not care less about business traveler plans change BEST ADVISE - STAY AWAY
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酒店回复: Mr. Duhson, we apologize for any confusion or inconvenience caused by our room rates. As stated in our policy, all rooms have different rates and unfortunately, we do not offer refunds on daily, weekly, or monthly rates. We appreciate your patronage and thank you for choosing to stay with us in the past. We hope to continue providing you with excellent service in the future.
5.0分
商务出差
Everyone was friendly and very helpful. Had extended the stays and staff kept our rooms the same making it convenient.
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酒店回复: Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a great experience during your stay and that you enjoyed our services. Your feedback is greatly appreciated and we hope to have the opportunity to welcome you back in the future.
4.0分
其他
Check in easy and pleasant staff.
Hall next to smoking room very smelly and hot.
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酒店回复: Thank you for staying at Atria Hotel. We value your feedback and appreciate you for taking the time to leave a review. We apologize for any inconvenience you may experienced with the smoking area and will work to improve it for the future guests. We hope to have the opportunity to welcome you back.
5.0分
商务出差
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The girl at the front desk was ray she was really nice and helpful I like her attitude and motivation to help others and make sure everything is clean and well organized I had a wonderful stay here at the atria hotel 100% recommend room service wasn’t that good at all
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酒店回复: Thank you for staying at Atria hotel and taking the time to leave a review. We are sorry to hear that you encountered issues with housekeeping during your stay. Rest assured, we have addressed this with our housekeeping staff to ensure a better experience for our guests in the future. We truly value your feedback and hope to have the opportunity to welcome you back to our hotel in the future.
I was working in the area and stayed here for a few months. It is everything you need it to be for the price with added amenities you wouldn’t find at other places for the same price. The staff is the friendliest and most helpful. If you are working close by it is worth it for sure and I would stay again.
Fair
Generally okay but a few problems.
Breakfast was absolutely minimal: coffee and sugary cereal.
Hotel is 2 story but has no elevators for elderly. Of course all 1st floor rooms were unavailable.
Pool was not clean for a summer visit.
The overall stay was good. But, the shower head did not work so you could only take a bath in our room.
The staff was friendly and helpful. Loved the room!
The maid service did not include toilet paper or making the bed. The door keys would never work more than once, super inconvenient.
Decent! no complaints desk made me fresh coffee check in was easy. Price was also reasonable for one night. Cheers!
Business Traveler Beware - this hotel is criminal in their reservation change policy. Want to change a res, the hotel DOES NOT offer refunds for a paid-for but Unused reservation Also, room is sub-par for cleanliness and comfort Manager, Lanie Verdin, could not care less about business traveler plans change BEST ADVISE - STAY AWAY
Everyone was friendly and very helpful. Had extended the stays and staff kept our rooms the same making it convenient.
Check in easy and pleasant staff.
Hall next to smoking room very smelly and hot.
The girl at the front desk was ray she was really nice and helpful I like her attitude and motivation to help others and make sure everything is clean and well organized I had a wonderful stay here at the atria hotel 100% recommend room service wasn’t that good at all