酒店回复: Dear Dawn,Thank you for taking the time to leave us your feedback. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. It is our hope that you'll consider giving us another chance soon; we're confident that we can impress you.
5.0分
其他
原文
翻译提供方:Google
价格合理,可以让您在继续前行之前好好休息一晚。
5.0分
商务出差
原文
翻译提供方:Google
善良的东西
5.0分
商务出差
原文
翻译提供方:Google
非常好
5.0分
商务出差
Easy to get to many fast food places, rooms set every day and they leave little candies after they clean.
2.0分
家庭亲子
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You all need to get a grip on the moldy atmosphere in your entire complex, rooms, main halls. Don't like coming out of your facility the next day, coughing up luggies the size of golf balls. Get it right, if the room is going to be occupied the particular day, turn on the A/C. This BS of letting a room or your facility get HUMID and MOLDY is unacceptable.
You won't see us there again EVER
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酒店回复: Dear Dave,Thank you for taking the time to leave us your feedback. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams look into your comments further so that improvements can be made where necessary. It is our hope that you'll consider giving us another chance soon.
1.0分
家庭亲子
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The rooms were not clean. Somebody had taken a crap in the room and left it before we even got in there. There were roaches in our room. It stunk most of the staff was rude. We asked to switch rooms because of the roaches and the lady at the front desk couldn’t have been any Router, but on a positive note the lady serving the breakfast in the morning was very nice.
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酒店回复: Dear Hunter,Thank you for sharing feedback. We're sorry to hear about the challenges you faced during this stay. While it's great that one of our team members' friendly services highlighted your breakfast experience, we're disappointed to learn about the condition of the initial room you received. That is not up to our cleanliness and comfort standards, and we will investigate and address it accordingly. If you decide to come back, we'd love the chance to show you what our team really stands for.
1.0分
其他
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This property - though listed as 'budget', ought to orovide basic services in the hospitality industry. Namely: cleanliness, front desk assistance (its not self-check in).
I waited 10 minutes for someone ro attend the front desk after having to use my phone & call a random # that was on a scrap piece of paper at the front desk. It took a regular amount of time to check in (appreciate that). Room was DIRTY. Floor NOT vacuumed, sink had water & hairs on the tray with soaps, cushions of sofa had crumbs & stains. After driving 14 hrs, wanted to use the bathroom & go to sleep. No toilet paper. Call the front desk from room - nothing. Call using the # from before - the lady huffs and says someone will bring me some. I waited 5 minutes in my room - nobody. A guy walks into the lobby, i ask him - he says he'll be with me in a minute but proceeds to deal with a guests dispute of some issue and i stand there for another 8 minutes. He hands me the toilet paper saying he was going to get to it.
There were random guys outside the room fixing a vehicle - banging tools etc. I called asking, via voicemail, that they move the guys or move me - never heard back. There were guys walking up & down the hallway with phones on speaker, in tank tops & underwear. Would NEVER recommend.
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酒店回复: Dear Sheryl,We regret to learn of your disappointment with your visit. We strive to provide a clean environment and attentive service, and we sincerely apologize that this was not your experience. Rest assured, we will speak to both our housekeeping and front desk teams to ensure we do better in these areas. We hope to change your perceptions in the future.
2.0分
家庭亲子
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Security locks on out entrances not working, so anyone had access. Out room had not even been vacuumed, floor filthy dirty. Breakfast very limited. Room had strange odor. Wouldn't stay again.
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酒店回复: Dear Wendy,While we thank you for being our guest and sharing your thoughts, we're disappointed to have not left you with a better impression. Your safety and comfort are paramount to us, and we apologize for anything that indicated otherwise. We appreciate your candor, as your comments will help guide the necessary improvements. We wish you well as your travels continue and hope to one day change your perceptions.
3.0分
情侣出游
The lighting was not good enough for doing my wife’s hair. Parking was convenient. Breakfast was just so so.
门上没有门闩,感觉有点简陋。马桶几乎不冲水,每次冲水时水都刚好到马桶顶部。我们刚到那里时,马桶里似乎有尿液。浴室水槽排水很慢。床很舒服。免费早餐很糟糕!有冷麦片(麦片分配器很脏)、几个百吉饼和面包片,但必须一直按住烤面包机上的按钮。只有黄油,没有果冻。确实有华夫饼机,但我们没有尝试。其他可用的东西只有煮鸡蛋、果汁和咖啡。
价格合理,可以让您在继续前行之前好好休息一晚。
善良的东西
非常好
Easy to get to many fast food places, rooms set every day and they leave little candies after they clean.
You all need to get a grip on the moldy atmosphere in your entire complex, rooms, main halls. Don't like coming out of your facility the next day, coughing up luggies the size of golf balls. Get it right, if the room is going to be occupied the particular day, turn on the A/C. This BS of letting a room or your facility get HUMID and MOLDY is unacceptable.
You won't see us there again EVER
The rooms were not clean. Somebody had taken a crap in the room and left it before we even got in there. There were roaches in our room. It stunk most of the staff was rude. We asked to switch rooms because of the roaches and the lady at the front desk couldn’t have been any Router, but on a positive note the lady serving the breakfast in the morning was very nice.
This property - though listed as 'budget', ought to orovide basic services in the hospitality industry. Namely: cleanliness, front desk assistance (its not self-check in).
I waited 10 minutes for someone ro attend the front desk after having to use my phone & call a random # that was on a scrap piece of paper at the front desk. It took a regular amount of time to check in (appreciate that). Room was DIRTY. Floor NOT vacuumed, sink had water & hairs on the tray with soaps, cushions of sofa had crumbs & stains. After driving 14 hrs, wanted to use the bathroom & go to sleep. No toilet paper. Call the front desk from room - nothing. Call using the # from before - the lady huffs and says someone will bring me some. I waited 5 minutes in my room - nobody. A guy walks into the lobby, i ask him - he says he'll be with me in a minute but proceeds to deal with a guests dispute of some issue and i stand there for another 8 minutes. He hands me the toilet paper saying he was going to get to it.
There were random guys outside the room fixing a vehicle - banging tools etc. I called asking, via voicemail, that they move the guys or move me - never heard back. There were guys walking up & down the hallway with phones on speaker, in tank tops & underwear. Would NEVER recommend.
Security locks on out entrances not working, so anyone had access. Out room had not even been vacuumed, floor filthy dirty. Breakfast very limited. Room had strange odor. Wouldn't stay again.
The lighting was not good enough for doing my wife’s hair. Parking was convenient. Breakfast was just so so.