酒店回复: Thank you for staying with us. We hope to have the opportunity to serve you the next time you are in the area.
4.0分
其他
展开
The hotel was very clean. It is an older building but very neat and tidy. The bathroom is very small and the sink area isn't even in that area. Very close to restaurants and other businesses. Employees are friendly.
展开
酒店回复: Thank you for staying with us. We hope to have the opportunity to serve you again.
3.0分
家庭亲子
Staffing great
Room was nice, but not handicap accessible: ie: commode was really low .
展开
酒店回复: The room that was booked was not a handicapped accessible room. Only our handicapped rooms have the higher toilets. Other than the toilet, I hope you enjoyed your stay.
4.0分
其他
展开
Location convenient- walking distance to restaurants and grocery store. Staff polite & professional
Wish there was in room coffee- in the past there was a small coffee pot in the room.
展开
酒店回复: Thank you staying with us. We are not required to have pots in the rooms anymore. We do have single cup coffee makers available at the front desk. We can bring them to your room. All you have to do is ask. We hope to have the opportunity to serve you again.
5.0分
家庭亲子
Parking was very good. Walked across the street for great Mexican food. Would recommend this hotel anytime.
展开
酒店回复: Thank you for staying with us. We hope you choose us the next time you are in the area.
4.0分
其他
It was easy to find & good parking. Staff was friendly & helpful. Room was clean & had everything we needed. Breakfast had a variety of items.
展开
酒店回复: Thank you for staying with us. We hope you choose us the next time you visit Monroe.
4.0分
情侣出游
展开
Room was nicer than expected. Freshly cleaned.
The remotes for both tvs didn't work properly.
The shower drain was so loose it had been left uneven and unfortunately caused an injury.
Had a bit of a rude awakening by housekeeping at about 830a when they were loudly cleaning an adjacent room. Doors were slamming and it was impossible to sleep in for our long drive. Ended up checking out 3 hours earlier than planned.
展开
酒店回复: I am very sorry to hear that you had issues during your stay. I will talk to housekeeping and check on those remote controls. Thank you for the information and for choosing us.
4.0分
其他
展开
Very disappointed. The hot tub jets weren’t working. I checked on that in August also, so figured after that long it would have been fixed by the time we arrived in October.
My father fell in the shower - no bath mat - very unsafe.
The staff work very hard and were extremely helpful with everything.
展开
酒店回复: We have had alot of trouble with our jet pump. We got it fixed in August. It started leaking water 3 more times in September. Every time we fixed it, it went down again. Our new pump arrived Monday. It is installed and seems to be working well. My apologies. I am very sorry to hear that your father fell. All of the rooms should have a bath mat. I will look up your room number and check that room our.
3.0分
其他
Hotel upon entry smeeld very musty. Beds looked clean, room well organized. Just a musty smell to the place. Did not even stay the whole night.
展开
酒店回复: Thank you for staying with us. I am sorry to hear that your room was musty. We will look into that. Did the staff offer to morve you to a different room?
这是我第一次用这家酒店的在线入住服务。虽然操作有点繁琐，但因为我朋友比我先到，所以最终还是顺利入住了。这里的泳池和客户服务一如既往地好。我喜欢和朋友们聚会时住在这里。前台工作人员总是乐于助人，态度也很好。这一点非常棒，因为在大多数酒店，你提出要求时经常会遇到不耐烦的服务。
好的
The hotel was very clean. It is an older building but very neat and tidy. The bathroom is very small and the sink area isn't even in that area. Very close to restaurants and other businesses. Employees are friendly.
Staffing great
Room was nice, but not handicap accessible: ie: commode was really low .
Location convenient- walking distance to restaurants and grocery store. Staff polite & professional
Wish there was in room coffee- in the past there was a small coffee pot in the room.
Parking was very good. Walked across the street for great Mexican food. Would recommend this hotel anytime.
It was easy to find & good parking. Staff was friendly & helpful. Room was clean & had everything we needed. Breakfast had a variety of items.
Room was nicer than expected. Freshly cleaned.
The remotes for both tvs didn't work properly.
The shower drain was so loose it had been left uneven and unfortunately caused an injury.
Had a bit of a rude awakening by housekeeping at about 830a when they were loudly cleaning an adjacent room. Doors were slamming and it was impossible to sleep in for our long drive. Ended up checking out 3 hours earlier than planned.
Very disappointed. The hot tub jets weren’t working. I checked on that in August also, so figured after that long it would have been fixed by the time we arrived in October.
My father fell in the shower - no bath mat - very unsafe.
The staff work very hard and were extremely helpful with everything.
Hotel upon entry smeeld very musty. Beds looked clean, room well organized. Just a musty smell to the place. Did not even stay the whole night.