酒店回复: Hell Daniel, Thank you for leaving this Fantastic review of your stay. I am so glad you enjoyed your stay and hope to welcome you back again soon.
4.0分
商务出差
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Lovely little pub hotel with a lot of history. The room was clean the bathroom was large with a wonderful bathtub. The staff were incredibly friendly and helpful.
Only downside of the stay was the food, as part of a chain the meals are all instant or microwave options which, though arrive very fast and hot just don't compete with something made fresh.
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酒店回复: Hello Anna, Thank you for taking the time to leave this review of your stay here with us. I am so glad you enjoyed your time here and the staff will be super happy to read your comments.We look forward to welcoming you back soon.
2.0分
商务出差
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Parking was great, service for food in the evening was absolutely terrible. The restaurant only had one chef on. Waited 1 hour 50 before i had to go up and ask for my starter which was chicken strips. Not one of the staff members come up to me and apologise about the situation. I ended cancelling my food and not eating in there again on my 3 night stay. ive also asked for a vat invoice which i still havent got. Rooms are good overall.
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酒店回复: Hello Keiron, Thank you for leaving a review of your stay here with us. I am sorry your stay was so disrupted by the Kitchen troubles we had on your first night. This is never the experience I would like guests to have when here and I am aware that evening we let the customers down who were here dining with us. I have taken corrective action for future and really hope you will come back and stay with us again to have a better experience. I have also just sent over your invoice, sorry for the delay on this. Again i am very sorry for how we let you down and hope to see you again soon.
5.0分
商务出差
Excellent customer service
Excellent customer service and very comfortable rooms
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酒店回复: Hello Bev, Thank you for taking the time to leave this great review of your stay here with us. I will be sure to pass on your comments to the team, they will be so glad to hear.We all hope yo welcome you back to the hotel soon.
5.0分
商务出差
Great location and fine drinks to match good food selection. Very pleasant staff
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酒店回复: Hello Victor,Thank you for taking the time to leave this review of your recent stay here with us. I am so glad you enjoyed your stay and we look forward to welcoming you back soon.
3.0分
情侣出游
Room clean but quite small and very hot. Fans provided.
Food was okay - but definitely heated up.
Breakfast very average.
Okay for overnight stay.
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酒店回复: Hello Suzanne, I am so sorry you didn't enjoy your stay here with us. its really disappointment to hear you didn't enjoy your dinner or breakfast. I really hope you will come back again in the future to see our usual standard of service and food.
5.0分
商务出差
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Charming but Small
The room was too small for the number of nights we were there. However, the staff kept it clean and serviced daily. Our room was on the ground floor so we did not have to climb stairs with our luggage. That was a plus.
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酒店回复: Hello Laurie, I hope you are well. Thank you for taking the time to leave this review of your stay here with us. I am so glad you enjoyed your stay and look forward to seeing you again in the future.
4.0分
情侣出游
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The exterior was tired and required attention. Areas were overgrown with shrubs..broken outside table with tape around to prevent being sat on, however it looked dreadful.
In the dining area the table was very sticky. The staff though were very attentive and polite so we thank you for that.
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酒店回复: Hello Angie. Thank you for taking the time to leave this review we appreciate all feedback as it helps us to grow. I have the outside table being removed this week and the back garden area is now being taken care of after a long stint of no gardeners.I do hope you will come back again in the future to see the change.
3.0分
其他
Cute hotel, tiny rooms, comfortable bed. The food at the restaurant was good. Fine stay in the country. Nothing special.
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酒店回复: Hello Kimberly, Thank you for taking the time to leave this review of your recent stay here with us. I appreciate you taking the time. I am glad you enjoyed your food and bedroom and hope to welcome you back again soon.
5.0分
家庭亲子
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The hotel is located in a quiet village. Inside it has many nice period features. The staff are friendly and welcoming. The bar area is relaxed and food is well prepared and offers good options. Food and wine were reasonably priced. Rooms are well equiped and of a good size.
很棒的床上用品++++++++
Lovely little pub hotel with a lot of history. The room was clean the bathroom was large with a wonderful bathtub. The staff were incredibly friendly and helpful.
Only downside of the stay was the food, as part of a chain the meals are all instant or microwave options which, though arrive very fast and hot just don't compete with something made fresh.
Parking was great, service for food in the evening was absolutely terrible. The restaurant only had one chef on. Waited 1 hour 50 before i had to go up and ask for my starter which was chicken strips. Not one of the staff members come up to me and apologise about the situation. I ended cancelling my food and not eating in there again on my 3 night stay. ive also asked for a vat invoice which i still havent got. Rooms are good overall.
Excellent customer service
Excellent customer service and very comfortable rooms
Great location and fine drinks to match good food selection. Very pleasant staff
Room clean but quite small and very hot. Fans provided.
Food was okay - but definitely heated up.
Breakfast very average.
Okay for overnight stay.
Charming but Small
The room was too small for the number of nights we were there. However, the staff kept it clean and serviced daily. Our room was on the ground floor so we did not have to climb stairs with our luggage. That was a plus.
The exterior was tired and required attention. Areas were overgrown with shrubs..broken outside table with tape around to prevent being sat on, however it looked dreadful.
In the dining area the table was very sticky. The staff though were very attentive and polite so we thank you for that.
Cute hotel, tiny rooms, comfortable bed. The food at the restaurant was good. Fine stay in the country. Nothing special.
The hotel is located in a quiet village. Inside it has many nice period features. The staff are friendly and welcoming. The bar area is relaxed and food is well prepared and offers good options. Food and wine were reasonably priced. Rooms are well equiped and of a good size.