We were extremely disappointed with our recent stay, we checked into a windowless room, which we could have accepted if the cleanliness and condition had been up to standard — unfortunately, they were far from it.
The room had visible damage and defects in multiple corners, and there was dust everywhere. The worst part was the air conditioner: when we turned it on, we saw that it was full of dust inside, and it blew directly toward the bed, which was very uncomfortable and unhygienic. To make matters worse, we even saw a bug crawling in the room that was the final straw for us.
We immediately informed the front desk and were thankfully moved to a different room. While we appreciate the staff’s quick response, this experience left a very bad impression.
We understand that some rooms may not have windows, but that makes it even more important to ensure proper cleaning and maintenance. We really hope the hotel can improve its housekeeping standards, especially for rooms like this.
房间舒适，服务很好，临近外滩，出行方便，近临多个旅游景点，走路就可以打卡，吃饭边上也有早餐。中餐厅也不远
位置很特别的一家店
就在老的提篮桥旁边 旁边显得比较破败老旧（以及可能有人因此会害怕）
但是性价比很高了 距离地铁12号线走路8分钟左右
同样距离的还有来福士
284双床房 前台还给免费升级了带窗户的房间
这个价格在上海来说很有性价比了
床和枕头挺舒服 周围也挺安静 秒睡着
卫生收拾的还挺干净
抽纸卷纸还折了角 在这个价位酒店里是几乎没有的
服务也不错
机器人送外卖很实用了
因为出差，比较晚才到酒店，一去就感受到前台人员温柔的接待，身心的疲惫瞬间好了大半。我点了不少外卖，前台人员都很及时让机器人送上来了，好评～最后必须要夸夸酒店的热水啊！开足马力泡了半小时，舒服得让人一沾枕头就能睡着。非常不错的体验。ps：最有趣的是房间的视角，能看到整条街。
房间设施一般，离地铁站不远，从地铁站到酒店的路有点偏僻的感觉，刚好遇到下雨，打伞又拖行李箱三拐两拐不方便。
后面连住三天，不拖行李箱，外出就方便多了，去了外北渡桥，外滩，南京东路，西路都是地铁，陆家嘴打车，步行犹太人难民纪念馆，下海庙，来福士就在旁边。
我们对于这次的住宿体验感到非常失望，甚至觉得不适。我们入住了一间没有窗户的房间，房间整体环境十分糟糕：多个角落存在破损、漏洞，地面和家具上积了不少灰尘，尤其是空调部分，打开后发现滤网内堆满灰尘，且空调正对床头直吹，空气质量令人担忧。更严重的是，我们在房间空调里还发现了一只爬虫，这种卫生状况实在无法接受。
我们当下立即向前台反映情况，才得以更换房间。虽然最后问题得到了处理，但这次的入住体验确实非常差。
我们理解部分房间可能设计为无窗户，但这类房型更应加强日常清洁与维护。希望贵方在保洁和设备管理方面能加以改进，避免类似情况再次发生。
谢谢。
We were extremely disappointed with our recent stay, we checked into a windowless room, which we could have accepted if the cleanliness and condition had been up to standard — unfortunately, they were far from it.
The room had visible damage and defects in multiple corners, and there was dust everywhere. The worst part was the air conditioner: when we turned it on, we saw that it was full of dust inside, and it blew directly toward the bed, which was very uncomfortable and unhygienic. To make matters worse, we even saw a bug crawling in the room that was the final straw for us.
We immediately informed the front desk and were thankfully moved to a different room. While we appreciate the staff’s quick response, this experience left a very bad impression.
We understand that some rooms may not have windows, but that makes it even more important to ensure proper cleaning and maintenance. We really hope the hotel can improve its housekeeping standards, especially for rooms like this.
房间设施齐全，干净卫生，热水充足，环境也不错，交通出行也方便。！
柜台小姐姐人都很好 都能帮我们解决问题
第一次去上海，真的太喜欢这家酒店了～
机器人送外卖上楼的服务，真的深得我们的心
柜台也可以帮我们签收包裹～
刷卡上电梯，很安全～带着小孩的我们住得很安心～
晚上睡觉也很安静，不会吵杂～
附近有Raffles City，有地铁站，有河马鲜生～走路都能到～
下次还会再选择这家酒店～
商务出差，在工作和休假之间折衷选择了这家酒店，离地铁站和北外滩都挺近，走到来福士广场也只需要十来分钟，就是房间比较小
房间宽敞明亮干净，服务也很棒！