Our room was spacious and clean. The hotel staff gave impeccable service with a smile and the hotel had all the amenities that made our stay great 👍
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
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Great stay! Close to I95, restaurants and stores. Hotel Staff were pleasant and helpful. We arrived early and they let us check-in upon arrival, which was amazing since we had been traveling for several hours with two dogs.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
1.0分
其他
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Please, run! Our room had small flying roaches and bed bugs! Roaches started to walk around even when lights were still on and we were sitting watching TV. We called the guy at the front desk and he came to kill them. We found that strange. We should have left after that, but we were so tired, we went to sleep. Then, around 1:30 am bed bugs started to bite us. My friend found one in her arm, so she woke me up and we all found several around our beds and headboards. We lifted a mattress and found around 30 or more adults walking and lots of eggs. It was an infestation! I went to the front desk and they refused to give me the manager’s phone number saying that it was not an emergency. After leaving, we felt so disgusted we did not dare to go look for some other hotel, fearing we would probably end having the same issue. Our vacation time ended immediately and we traveled back home from three hours and a half in the middle of the night. I do not know how a hotel dares to provide service to people knowing the harm that is causing. Honestly, if ******* keeps giving this place as a choice after this, I definitively will not get a place to stay through it anymore.
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酒店回复: Thank you for taking the time to post about your experience. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. You can ask to speak to our General Manager Angel V. Thank you.
4.0分
家庭亲子
Nice and quiet place. Had some issues with our room but other than that staff was friendly and service was excellent for our needs
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
Personnel at the front desk at breakfast area was super nice and professional. Super helpful at all times!!!
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
家庭亲子
Staff was extremely friendly and helpful. Room was very clean and had everything we needed for our stay.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
Staff is super friendly. Staff also makes sure you have everything you need and treat you like a friend. Will definitely stay there again!
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
1.0分
其他
The pool was closed and the hot water did not work. We had to wait an hour to shower
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酒店回复: Thank you for taking the time to share your feedback about your recent stay, [name or screen name]. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
5.0分
家庭亲子
Adam at desk check-in was wonderful. So helpful and knowledgeable
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
5.0分
其他
Clean room, staff very friendly and breakfast was delicious.
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酒店回复: We appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Our room was spacious and clean. The hotel staff gave impeccable service with a smile and the hotel had all the amenities that made our stay great 👍
Great stay! Close to I95, restaurants and stores. Hotel Staff were pleasant and helpful. We arrived early and they let us check-in upon arrival, which was amazing since we had been traveling for several hours with two dogs.
Please, run! Our room had small flying roaches and bed bugs! Roaches started to walk around even when lights were still on and we were sitting watching TV. We called the guy at the front desk and he came to kill them. We found that strange. We should have left after that, but we were so tired, we went to sleep. Then, around 1:30 am bed bugs started to bite us. My friend found one in her arm, so she woke me up and we all found several around our beds and headboards. We lifted a mattress and found around 30 or more adults walking and lots of eggs. It was an infestation! I went to the front desk and they refused to give me the manager’s phone number saying that it was not an emergency. After leaving, we felt so disgusted we did not dare to go look for some other hotel, fearing we would probably end having the same issue. Our vacation time ended immediately and we traveled back home from three hours and a half in the middle of the night. I do not know how a hotel dares to provide service to people knowing the harm that is causing. Honestly, if ******* keeps giving this place as a choice after this, I definitively will not get a place to stay through it anymore.
Nice and quiet place. Had some issues with our room but other than that staff was friendly and service was excellent for our needs
Personnel at the front desk at breakfast area was super nice and professional. Super helpful at all times!!!
Staff was extremely friendly and helpful. Room was very clean and had everything we needed for our stay.
Staff is super friendly. Staff also makes sure you have everything you need and treat you like a friend. Will definitely stay there again!
The pool was closed and the hot water did not work. We had to wait an hour to shower
Adam at desk check-in was wonderful. So helpful and knowledgeable
Clean room, staff very friendly and breakfast was delicious.