The staff was fine, and I had the same room that I enjoyed last year, but this year it had roaches. I had to bring my clothes home in trash bags, and throw my luggage away.

I also didn't realize that they're pet friendly, so there were dogs barking a lot. Some went on for hours, and others just while the people had them in the hall. They usually got quiet by 11:30pm.

The outside of the facility and lobby was very acceptable. The breakfast good, staff very accommodating. The downside however, was the cleanliness of the rooms. I didn't even make it into the first room because of 5 rooms with nonstop barking dogs and traveling with 3 little kids. The 2nd room, linens appeared filthy and stained, the 3rd room appeared better but floor was dirty as if walking outside barefoot. I asked for the room to be mopped and if done it wasn't well. I cleaned the area I allowed the kids barefoot. I without a doubt got what I paid for. The last thing was the horrible smell in the elevator. As a nurse thatthat tends to wounds that are nacrotic, it was very similar. Maybe a dead animal in the elevator shaft. I choose stairs with little children over going back in the elevator.

first thing we noticed the floors look like they have not been cleaned since they were installed! second was roaches and this settled everything will not use them again.i understand pet frindly acommadations but controll your pets they barked all night and day guess the owners left them unatended

Staff was amazing! Beds were comfortable. Breakfast was ok. Would stay there again. Quite a few barking dogs in hotel though. Didn’t realize 1st pet stays free so lots of people with their pets stay there.

Property as an older one, but was adequately maintained. There was an issue with toilet paper holder in bathroom and the shower had a drip. Overall, good enough for what was paid for.

To Whom It May Concern,

When we reserved the hotel, we were looking forward to swimming in the pool. However, upon arrival, we learned the pool was closed for repairs. I requested a partial refund, since we had planned to stay for two nights. The staff refunded the full amount, which I thought was very generous. Please keep in mind that my wife and I are DEAF, and I expressed my thanks to him using sign language.

About 20 minutes later, the hotel manager attempted to enter our room without notice. Thankfully, we had the door locked with both the security guard lock and the deadbolt. He managed to slightly open the door and then used his hand to try to get our attention.

At that time, my wife was half-naked, fixing her hair, and she was terrified. She told me to find out what was going on. I tried to communicate with the manager using sign language, but he asked if we had packed up and were leaving the hotel. I was confused and said, “What? I don’t understand.” It seemed like a complete misunderstanding.

I told him to forget it and said we would repay for the stay — but I want to make it clear: we did not appreciate that he tried to enter our room without warning. That was a violation of our privacy and rights, especially after I had asked earlier whether the hotel provided ADA accommodations, and they did not.