Friendly staff. Decent lil overnight motel with large bedrooms and accessibility to highway. Denny’s is a short walk away and a large shopping center located directly across street. Unpretentious and basic accommodations but serves its purpose.
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酒店回复: Hi Angie, We're delighted to hear that you had a positive experience at our motel! Providing friendly service and convenient amenities is important to us, and we're glad that our staff made you feel welcome. It's fantastic to know that our spacious bedrooms, accessibility to the highway, and nearby dining options met your needs during your stay. We aim to offer unpretentious yet comfortable accommodations that serve their purpose, and we're pleased that you found our motel to be just that. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future! Best Regards, Customer Care Team
1.0分
情侣出游
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HORRIBLE EXPERIENCE!! I understand the place is in the cheap side. But it's how I was treated. I requested a non smoking room. My gf slight case of Asthma. We go into room. Reaks of cigarettes. They get another room. Same thing. I ask for a refund he says not possible. We go to Walmart get candle and stuff to maybe help. Fall asleep from exhaustion. Wake up smelling like smoke and throat itchy. Guy still won't give refund. And pretty much doesn't care. Says "you just don't want to stay here." He says he doesn't know it if smells like smoke or I'm just making it up. I ask him to come smell. He would not. I also got 7 bug bites on me and my gf got 4. Sink took for ever to drain. No microwave in room. We left and got an air bnb. What bothers me the most is my brother stayed at royal Inn nit too far and they gave him a refund no problem just cause he was gonna stay with us. Go there. Not this place I have never left a bad review before but this place deserves it.
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酒店回复: Dear Guest, We are very sorry to hear about your negative experience at our hotel. We understand how important it is to have a clean and comfortable room during your stay, and we apologize for failing to meet your expectations. We take all guest feedback seriously and will take immediate action to address the issues you have raised. Regarding the issue with the smoking room, we apologize for the inconvenience caused to you and your girlfriend. We do have a strict no-smoking policy in place, and we apologize for the oversight that led to your room smelling like cigarettes. We will take the necessary steps to ensure that all our rooms are thoroughly inspected before they are assigned to guests. We are also sorry to hear about the bug bites you and your girlfriend received during your stay. We have a pest control program in place and will investigate the issue immediately to ensure that it is addressed. Regarding the refund issue, we apologize for the inconvenience and miscommunication. We do have a refund policy in place, and we apologize if this was not communicated to you properly. We would like to discuss this issue with you further and will reach out to you directly to resolve the matter. Thank you for your feedback and for bringing these issues to our attention. We value your patronage and hope to have the opportunity to provide you with a better experience in the future. Best Regards, Customer Care Team
位置不错，但浴室的清洁度有待提高。
Friendly staff. Decent lil overnight motel with large bedrooms and accessibility to highway. Denny’s is a short walk away and a large shopping center located directly across street. Unpretentious and basic accommodations but serves its purpose.
HORRIBLE EXPERIENCE!! I understand the place is in the cheap side. But it's how I was treated. I requested a non smoking room. My gf slight case of Asthma. We go into room. Reaks of cigarettes. They get another room. Same thing. I ask for a refund he says not possible. We go to Walmart get candle and stuff to maybe help. Fall asleep from exhaustion. Wake up smelling like smoke and throat itchy. Guy still won't give refund. And pretty much doesn't care. Says "you just don't want to stay here." He says he doesn't know it if smells like smoke or I'm just making it up. I ask him to come smell. He would not. I also got 7 bug bites on me and my gf got 4. Sink took for ever to drain. No microwave in room. We left and got an air bnb. What bothers me the most is my brother stayed at royal Inn nit too far and they gave him a refund no problem just cause he was gonna stay with us. Go there. Not this place I have never left a bad review before but this place deserves it.