酒店回复: Hey, thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear that the room and bathroom didn’t fully meet your expectations — that’s certainly not the experience we want our guests to have. Your comments are very helpful and will help us improve. We’re glad you appreciated the free parking and enjoyed Nördlingen. We’d be very happy to welcome you again and show you that we can do better next time. Your Hey Lou Team Nördlingen
酒店回复: 感谢您的诚实反馈。对于您在入住时遇到的不便以及酒店宣传中没有提供冷水的情况，我们深感抱歉。即使预订问题来自Trip.com，我们也理解您等待的煎熬，并将尽力改善与合作伙伴的沟通，避免类似事件再次发生。希望您下次再给我们一次机会，让我们为您提供更顺畅的住宿体验。您的Hey Lou Hotel
点评来源 Trip.com
5.0分
标准双人房（1 张双人床）, 1 张双人床
家庭亲子
酒店中规中矩，check in有时间限制，不能晚于十点到
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酒店回复: 非常感谢您抽出时间为我们留下宝贵的评价。我们的前台每天营业至晚上22:00。如需更晚抵达，当然也是完全没有问题的——酒店在夜间为客人准备了钥匙保险箱。对于晚到的客人，我们会提前通过电子邮件发送详细的入住和进出酒店说明，以确保顺利抵达。我们衷心希望能在不久的将来再次欢迎您的光临，感谢您的入住与反馈。Hey, thank you very much for taking the time to share your feedback with us.Our reception is staffed daily until 10:00 p.m. A later arrival is, of course, always possible. For this purpose, we provide a key safe at the hotel. Guests arriving late are informed in advance by email with detailed instructions on how to access the hotel, ensuring a smooth and comfortable arrival.We truly hope to have the pleasure of welcoming you again soon and thank you once again for your stay.
酒店回复: Thank you so much for your feedback and for describing our hotel in detail. We’re happy to hear you enjoyed the location and the supermarket on the ground floor. We’ll gladly take your note about the breakfast area into consideration. Great that you also appreciated our easy self check-in/out – we’d be delighted to welcome you back again soon!
酒店回复: Thank you for sharing your experience with us. We’re glad you found the self check-in convenient. We’re sorry that you were disturbed so early in the morning – we’ll make sure to improve this so our guests can enjoy a more undisturbed stay. We’d be happy to welcome you again soon! Your Hey Lou Hotel
点评来源 Trip.com
5.0分
标准房, 2 张单人床
朋友出游
挺好的，过来圣地巡礼。然后DB晚点了一小时，也有钥匙盒能入住
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酒店回复: Thank you for your feedback! We’re glad you had a good stay, even with the train delay. It’s great to hear that the key box made check-in easy, and we hope to welcome you again soon. Your Hey Lou Hotel Nördlingen
4.0分
标准双人房（1 张双人床）, 1 张双人床
情侣出游
原文
翻译由AI提供
非常适合短期入住的城市酒店！我们住得很舒服。
酒店回复: 感谢您的宝贵反馈！我们很高兴您在这里住得愉快，期待很快再次欢迎您。您的 Hey Lou Hotel Nördlingen
很不错，离镇中心和火车站都很近，楼下就是大商场很方便，酒店很干净，很所有我住过的欧洲旅馆一样，也是不提供拖鞋和牙刷，但房间很不错。
房型很奇怪，像是监狱（不夸张）。没有枕头，只有靠垫。洗完澡后，洗手间会发洪水。停车免费。不用预订。讷德林根很好。
工作人员非常友好。酒店位置便利，就在一家超市上面。附近还有一些餐馆，并且提供免费停车。这家酒店不是最豪华的，但你也不应该期望它有多豪华。不过，一切都很整洁，设施也够用。空调/通风系统运转良好。
房间里没有广告上说的冷水。入住的时候，前台找不到我的预订信息……害得我在前台等了好久，她才搞定……她说是Trip.com的错，没有把我的预订确认信息通知酒店:-(
酒店中规中矩，check in有时间限制，不能晚于十点到
这是一家新式酒店，楼下是大型超市，用早餐的地方有点小，在小镇外，步行去小镇和火车站都不太远，可以自助办理住宿和退房。
绝佳的地理位置。服务非常以客户为导向。房间干净又凉爽。楼下就是Edeka超市，也很方便……绝对值得推荐！
自助入住挺方便的，但早晨9点有人敲门问是否一切都好，还好这时候已经起来了不然可能会被吵醒
挺好的，过来圣地巡礼。然后DB晚点了一小时，也有钥匙盒能入住
非常适合短期入住的城市酒店！我们住得很舒服。