酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re delighted to know you enjoyed the comfort of the kitchen, the quiet atmosphere, and the service provided. We appreciate your comments regarding the deposit and your suggestion about a pool. Your feedback helps us improve, and we look forward to welcoming you and your family again in the future.
2.0分
其他
原文
翻译提供方:Google
糟糕的电视体验
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酒店回复: Dear Guest,We’re sorry to hear you had a negative experience with the TV during your stay. Your feedback is important to us, and we will have our maintenance team look into the issue to ensure it’s resolved. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
3.0分
家庭亲子
原文
翻译提供方:Google
我不太喜欢它
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not fully meet your expectations. Your comments are important to us and will help us improve our services. We hope you will give us another opportunity to provide you with a better stay in the future.
2.0分
其他
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Breakfast - almost non-existent. They had 5-6 min bagels, a few pieces of white bread, and some old waffels. In the mini fridge, only small butter packets. No fruit, drinks, cream cheese, milk, etc.
Room with a King bed, but only a few thin pillows - minimal towels.
Extended stay room with kitchenette, but no plates, utensils, or anything to utilize the kitchen space.
Perhaps it has just been taken over by new managment - in our room were materials all branded to what seems to b an old name.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet expectations, particularly with the breakfast selection and room amenities. Your comments have been noted and shared with our management team to address these concerns and improve guest satisfaction. We appreciate your patience and hope to serve you better in the future.
4.0分
商务出差
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Laundry needs to be improved with more machines. A few areas needs to be renewed, but it was VERY clean and accommodating. Would definitely stay again and recommend
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酒店回复: Dear Guest,Thank you for your wonderful review and kind recommendation. We’re pleased to hear you found our property very clean and accommodating. Your feedback regarding the laundry facilities and renewal areas is appreciated, and we’ll certainly take it into consideration. We look forward to welcoming you back for another great stay!
2.0分
其他
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The front desk person who checked me in was very short with me. Once up to our room we noticed the sheets were dirty and the room had a funky smell to it. But since we were being
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay, including the check-in interaction, cleanliness, and room condition. This is not the standard we strive to provide, and your comments have been shared with our team for immediate attention. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
2.0分
其他
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I probably would not stay at this hotel again, if the smell of cigarrett smoke is in every room, the way it was in mine(rm 105). as soon as i opened the door, it was overwhelming. also every pillow was lumpy and clumpy, obvious they have not been changed out in a very long time. the bed was ok. the rest of the room was ok. they provide the cheap soaps and shampoos that don't lather.. definetly more of a construction (laborer) worker type hotel. As i was walking down the hall to my room, there was another couple at the desk complaining of blood in their room( they had taken pictures) The desk person was very nice.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We apologize for the issues you experienced, including the smoke smell, pillows, and amenities, as well as any discomfort during your stay. While we’re glad to hear our front desk staff was helpful, your comments regarding cleanliness and room condition are being addressed with our housekeeping and maintenance teams. We appreciate you bringing these matters to our attention, as they help us improve for future guests.
4.0分
家庭亲子
It was very nice. We had a great stay.
Wish the breakfast options were a little better at the hotel.
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酒店回复: Dear Guest,Thank you for sharing your kind words. We’re delighted to know you had a great stay with us. We appreciate your feedback about the breakfast options and will certainly keep it in mind for future improvements. We look forward to welcoming you back again soon.
1.0分
其他
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I think they could do better.
Going in they told us that we had to put cash a hundred deposit down with a online reservation then when we go to our room our remote didn't work only the volume did then after that we went to the vending machine to get some snacks well it end up taking $3 then in the morning we woke up to take a shower in the midst of taking a shower the power went out for 40 mins to a hour. the breakfast was horrible all there was small bagels ,waffles,wheat bread, nasty orange juice, cranberry juice, that said apple juice and coffee
4.0分
其他
The kitchenette is well worth the daily rate. I love the 2-unit conduction stove top.
The room is clean and comfortable.
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酒店回复: Dear Guest,Thank you for your kind words. We’re delighted to know you enjoyed the kitchenette and found your room clean and comfortable. Your satisfaction is very important to us, and we look forward to welcoming you back for another pleasant stay.
我非常喜欢它,因为它有厨房,对家庭来说非常舒适,而且很安静,服务也很好。我们不得不用现金支付100美元来支付游泳池的费用,然后他们会把游泳池退还给你。考虑到这里舒适的环境,每晚的费用很便宜。
非常好的地方,如果有个游泳池就更好了。
糟糕的电视体验
我不太喜欢它
Breakfast - almost non-existent. They had 5-6 min bagels, a few pieces of white bread, and some old waffels. In the mini fridge, only small butter packets. No fruit, drinks, cream cheese, milk, etc.
Room with a King bed, but only a few thin pillows - minimal towels.
Extended stay room with kitchenette, but no plates, utensils, or anything to utilize the kitchen space.
Perhaps it has just been taken over by new managment - in our room were materials all branded to what seems to b an old name.
Laundry needs to be improved with more machines. A few areas needs to be renewed, but it was VERY clean and accommodating. Would definitely stay again and recommend
The front desk person who checked me in was very short with me. Once up to our room we noticed the sheets were dirty and the room had a funky smell to it. But since we were being
I probably would not stay at this hotel again, if the smell of cigarrett smoke is in every room, the way it was in mine(rm 105). as soon as i opened the door, it was overwhelming. also every pillow was lumpy and clumpy, obvious they have not been changed out in a very long time. the bed was ok. the rest of the room was ok. they provide the cheap soaps and shampoos that don't lather.. definetly more of a construction (laborer) worker type hotel. As i was walking down the hall to my room, there was another couple at the desk complaining of blood in their room( they had taken pictures) The desk person was very nice.
It was very nice. We had a great stay.
Wish the breakfast options were a little better at the hotel.
I think they could do better.
Going in they told us that we had to put cash a hundred deposit down with a online reservation then when we go to our room our remote didn't work only the volume did then after that we went to the vending machine to get some snacks well it end up taking $3 then in the morning we woke up to take a shower in the midst of taking a shower the power went out for 40 mins to a hour. the breakfast was horrible all there was small bagels ,waffles,wheat bread, nasty orange juice, cranberry juice, that said apple juice and coffee
The kitchenette is well worth the daily rate. I love the 2-unit conduction stove top.
The room is clean and comfortable.