酒店回复: Thank you for sharing your detailed feedback. We sincerely apologize that your experience did not meet your expectations. We understand how important it is to receive the exact accommodations you selected, and we regret any miscommunication about the upgrade you were offered. Your comments about the housekeeping and efficiency are also noted, and we will be reviewing these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope to provide you with the experience you originally anticipated on a future stay.
酒店回复: Thank you for sharing your feedback with us. We're glad you found the hotel to be suitable overall. We're truly sorry to learn that the sofa bed did not meet your expectations, and we appreciate you bringing this to our attention. Your comments will help us as we continue to improve the comfort and experience for our guest.
酒店回复: Thank you for taking the time to give us your positive feedback. We greatly appreciate you and hope to have you stay with us again the near future.
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卓越的成本效益
住宿条件很棒,一切都在酒店提供的性价比范围内。位置很棒。
从这个角度来看,一切都非常棒!
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酒店回复: Thank you for your wonderful feedback! We hope to have you stay with us again in the future.
房子干净,早餐也还行
非常舒适的酒店。美味的早餐。服务很好。
我预订了一间特定的房间(带额外地板空间的套房),房间详情有图片。这是最贵的房间,但非常适合我的需求——一个可以容纳四人的独立区域。前一天晚上的房间清洁工作落后了,直到我们入住的下午4点还在打扫。我们被告知他们给我们升级到了总统房,但这并非他们网站上的房间。他们承诺比我预订的房间更好,并且“我们不需要我预订的那间,因为它是为连续入住的客人准备的”。我们的房间是无障碍客房,没有单独的四人休息区,而是一条宽阔的长廊,靠着外墙摆放着沙发和椅子。一半的座位在卧室里。总而言之,他们在办理入住时撒了谎,为了满足自己的需求而做了一些调整,而不是按照我预订并付费的方式。我的感觉是,这家酒店大多数晚上的生意都很好,但到了繁忙的时候就不堪重负,清洁人员太少或效率低下,而且考虑到如此多的顾客和消费,酒店的管理也值得怀疑。当然,当我预订具有特定布局的最昂贵的房间时,不要更换我的房间并谎称“升级”。
酒店还不错——对于一家经济型酒店来说,这倒也算不错。折叠沙发床很糟糕——所以不打算用了(床垫又旧又脏,床底有酒吧的感觉)。
前台接待员态度冷漠,轻蔑,略带傲慢。似乎对我的出现感到不快。不过,他们确实帮我预订了房间,并给了我钥匙,这才是最重要的。
这是值得的
款待表演。地理位置优越,一切都符合连锁酒店的预期。床、浴室、公寓,一切都很棒。我回来了,我会回来的,我会推荐它。
卓越的成本效益
住宿条件很棒,一切都在酒店提供的性价比范围内。位置很棒。
从这个角度来看,一切都非常棒!
房间宽敞、干净,看起来就像刚刚重新装修过一样。早餐很好,位置优越。总体而言,住宿很愉快。我会再次入住。
非常舒适,干净整洁,位置极佳
The room was big. Lots of plugs and well lit. All the advertised ammenities. Comfy bed.