The location is excellent and convenient. The super competitive pricing is great and makes this older hotel a 5 star option!
Breakfast is a little limited but fine for the price. Very clean public areas and room.
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酒店回复: Hi Deanna,Thank you for your fantastic review! We're so glad to hear that our convenient location, competitive pricing, and clean accommodations made your stay enjoyable. We appreciate your feedback on the breakfast, and we’ll continue to strive to provide great value and service. We look forward to welcoming you back soon.
4.0分
其他
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The inn has been nicely renovated and the staff was very friendly. I would have give it five stars if the carpet had been clean. The center was fine, but the edges hadn't seen a vacuum in a long time.
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酒店回复: Hi Theresa,Thank you for your feedback! We are glad to hear that you enjoyed the renovation and our friendly staff. We apologise for the carpet cleanliness issue and will share your comment with the housekeeping team to ensure better attention to detail in the future. We appreciate your input and hope to provide you with an even better experience next time!
3.0分
家庭亲子
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Staff was friendly and competent. Showers in both our rooms was lukewarm at best. Stains on shower ceiling. Festive autumn decorations in lobby. Limited healthy choices for breakfast. Could use some fruit (only saw a couple of sad apples) and options such as oatmeal.
Red walls in rooms seemed unusual choice. Would think a more neutral or calming color. Fitness room is tiny (maybe 10 by 10) and equipment is in pretty bad state. Should either invest a little in the space or just stop having a fitness room. It's essentially unuseable now. It is convenient to highway and priced favorable in light of the above conditions.
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酒店回复: Hi Douglas,Thank you for taking the time to share your feedback. We are glad to hear that you found our staff friendly and competent, and that the location was convenient for you. We apologise for the issues you experienced with the shower temperature and the fitness room. Your comments regarding the breakfast options and room decor are valuable, and we will share them with our team for future improvements. We appreciate your input and hope to have the opportunity to provide a more enjoyable experience on your next stay.
2.0分
家庭亲子
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The water was tepid at best, but that’s not my major complaint. The big problem was the building’s close proximity to I-81. The constant truck noise made sleeping very difficult. If you’re planning to sleep here you should insist on having a room on the side not facing I-81.
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酒店回复: Hi Richard,Thank you for sharing your feedback. We sincerely apologise for the issues with the water temperature and the noise from I-81 that affected your sleep. Your comfort is important to us, and we will certainly look into ways to minimise the noise. We recommend requesting a room on the quieter side of the building for a more peaceful stay in the future. We hope to have the opportunity to welcome you back and provide a better experience.
3.0分
其他
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We had to switch rooms as our first room bed seemed just made and sheets not changed. There was hair all in the bed. Bathroom shower also had dirt in bottom. Our 2nd room was better. but our toliet would not flush. Continential breakfast had a lot of variety. Friendly staff.
4.0分
其他
NIcely decorated and comfortable lobby area. Rooms are refreshed. Ask for a room on the north side of building to avoid restaurant music.
停车位充足，早餐很棒。性价比很高，房间又大又干净。像这种品质的连锁酒店，总是物有所值，服务和设施也很好。
房间很脏，家具老旧破损。我们到的时候，椅子背面有饮料洒的痕迹，咖啡桌上还有死虫子。浴室里也有霉菌。
不过工作人员非常好，酒店主体部分也很不错。
楼梯上的地毯很脏，请乘坐电梯。
如果你来得晚，但离关门时间还有半小时，早餐就不补充了，茶/咖啡和热食也保温不了，煎饼的面糊也用完了。
塑料餐具和服务太糟糕了。浪费太多了，但这里到处都是这种情况。
房间很脏，床上有血迹和头发，枕头上有污渍，地毯很脏，预订的三个人都遇到了同样可怕的问题。
The location is excellent and convenient. The super competitive pricing is great and makes this older hotel a 5 star option!
Breakfast is a little limited but fine for the price. Very clean public areas and room.
The inn has been nicely renovated and the staff was very friendly. I would have give it five stars if the carpet had been clean. The center was fine, but the edges hadn't seen a vacuum in a long time.
Staff was friendly and competent. Showers in both our rooms was lukewarm at best. Stains on shower ceiling. Festive autumn decorations in lobby. Limited healthy choices for breakfast. Could use some fruit (only saw a couple of sad apples) and options such as oatmeal.
Red walls in rooms seemed unusual choice. Would think a more neutral or calming color. Fitness room is tiny (maybe 10 by 10) and equipment is in pretty bad state. Should either invest a little in the space or just stop having a fitness room. It's essentially unuseable now. It is convenient to highway and priced favorable in light of the above conditions.
The water was tepid at best, but that’s not my major complaint. The big problem was the building’s close proximity to I-81. The constant truck noise made sleeping very difficult. If you’re planning to sleep here you should insist on having a room on the side not facing I-81.
We had to switch rooms as our first room bed seemed just made and sheets not changed. There was hair all in the bed. Bathroom shower also had dirt in bottom. Our 2nd room was better. but our toliet would not flush. Continential breakfast had a lot of variety. Friendly staff.
NIcely decorated and comfortable lobby area. Rooms are refreshed. Ask for a room on the north side of building to avoid restaurant music.