酒店回复: Dear Larry, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
5.0分
其他
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Worth the money
So much better than last year. We had a great stay during our music festival. Right next to Taco Bell, Starbucks, McDonald’s, Burger King, and Walmart. Beds are comfortable.
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酒店回复: Dear Melody, thank you for your wonderful feedback! We’re delighted your stay was even better than last year and that you enjoyed our convenient location near restaurants and stores, as well as the comfortable beds. We look forward to welcoming you back for another great visit during future events.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
3.0分
其他
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Rocklahoma trip
When i got there pulled sheet and comfoter back found a dead fly in my bed. Tv speakers crackled. Toilet paper holder was coming out of the wall. The people though were extremely friendly. The bed though felt like i was sleeping on a board. If you like a firm bed this is your place.
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酒店回复: Dear guest, thank you for sharing your experience. We’re very sorry to hear about the cleanliness and maintenance issues you encountered, including the fly in the bed, the TV speakers, and the toilet paper holder, as this is far below the standard we aim to provide. Your feedback has been shared with our housekeeping and maintenance teams for immediate attention. We’re glad, however, that our staff made a positive impression and appreciate your note about the firmness of the bed for those who prefer it. Thank you for bringing these matters to our attention, as it helps us improve the experience for future guests. Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
1.0分
商务出差
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The first room they assigned flooded and they were already aware of the issue before placing me there. It was flys and gnats in both rooms and they charge a deposit. It’s not many choices in the town, so stop at another motel before you get there.
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酒店回复: Dear Tanishia, thank you for your valuable feedback. We sincerely apologize for the unacceptable experience you had with the flooded room and the presence of flies and gnats, which are clearly not up to our standards. Your feedback has prompted us to address these issues urgently, including better communication and pest control measures. We understand the inconvenience caused and appreciate you sharing this so we can improve the stay for future guests.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
3.0分
其他
There were issues with the computer system that had someone trying to come into my room at 10pm. Luckily I had the deadbolt locked.
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酒店回复: Dear Dylan, thank you for sharing your experience with us. We sincerely apologize for the unsettling experience you had due to the computer system error that led to someone attempting to enter your room late at night. Your safety and security are our highest priorities, and we’re grateful you took precautions with the deadbolt. We have thoroughly investigated this incident and taken steps to prevent such occurrences in the future. Thank you for bringing this to our attention, and we hope to restore your trust in us during your next visit.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
3.0分
家庭亲子
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Booked the hotel based on reviews. The free breakfast consisted of a few bagels and pieces of bread in a container. Yogurt in the small fridge was bad. Room was ok, but the door would not lock. We had to have a maintenance person fix it before we were able to leave our belongings in the room.
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酒店回复: Dear Lee, thank you for your candid feedback—we're truly sorry your stay did not meet expectations. We understand how disappointing it must have been to find the breakfast selection limited and the yogurt expired; we’ve addressed this with our food service team to ensure more consistent quality and variety going forward. Additionally, the door lock issue is concerning, and while we’re glad our maintenance team was able to respond promptly, it should not have been necessary in the first place—our rooms will now undergo more rigorous pre-arrival checks to prevent similar lapses. Your insights help us improve, and we genuinely appreciate you sharing them.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
1.0分
商务出差
It was the second worst motel ive ever stayed at. Crack motel!! I cant believe it was $120! Very very disappointed. Trash
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酒店回复: Dear Christopher, thank you for your valuable feedback. We’re truly sorry to hear your experience left you feeling so disappointed. Your feedback is taken seriously, and we are actively working on improving the overall condition, cleanliness, and guest experience at the property to better reflect the value our guests deserve.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
4.0分
其他
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The actually check up team was wonderful. Bc I was arriving supper late he was patient and with my many phone calls checking to were had checked in or not. Gave the info to pass along with understanding 5 trip 8 hours later than my family
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酒店回复: Dear Monica, thank you so much for your kind words! We're glad our check-in team was patient and supportive, especially with your late arrival and multiple calls. It’s our goal to make every guest feel cared for, no matter the hour or situation. We look forward to welcoming you and your family again soon!Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
1.0分
商务出差
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I left behind some expensive costume pieces and the staff keeps claiming that they dont have them. Double triple check the room before you leave because you may never see your belongings again.
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酒店回复: Dear Mike, thank you for your valuable feedback. We’re truly sorry for the issues you experienced with room cleanliness, bed comfort, and the shower condition. This falls short of the standards we aim to provide, and we’re addressing these concerns with our housekeeping and maintenance teams to ensure thorough cleaning and proper upkeep moving forward. We appreciate your honest feedback as it helps us improve the guest experience.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
2.0分
家庭亲子
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First, we were given a room that had not been cleaned. When we did get another room, the bed was uncomfortable, and the showerhead had hard water build-up. Overall the property is very old and poorly maintained.
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酒店回复: Dear Mike, thank you for your valuable feedback. We’re truly sorry for the issues you experienced with room cleanliness, bed comfort, and the shower condition. This falls short of the standards we aim to provide, and we’re addressing these concerns with our housekeeping and maintenance teams to ensure thorough cleaning and proper upkeep moving forward. We appreciate your honest feedback as it helps us improve the guest experience.Best Regards,Customer Care TeamDays Inn by Wyndham Wagoner
好的
Worth the money
So much better than last year. We had a great stay during our music festival. Right next to Taco Bell, Starbucks, McDonald’s, Burger King, and Walmart. Beds are comfortable.
Rocklahoma trip
When i got there pulled sheet and comfoter back found a dead fly in my bed. Tv speakers crackled. Toilet paper holder was coming out of the wall. The people though were extremely friendly. The bed though felt like i was sleeping on a board. If you like a firm bed this is your place.
The first room they assigned flooded and they were already aware of the issue before placing me there. It was flys and gnats in both rooms and they charge a deposit. It’s not many choices in the town, so stop at another motel before you get there.
There were issues with the computer system that had someone trying to come into my room at 10pm. Luckily I had the deadbolt locked.
Booked the hotel based on reviews. The free breakfast consisted of a few bagels and pieces of bread in a container. Yogurt in the small fridge was bad. Room was ok, but the door would not lock. We had to have a maintenance person fix it before we were able to leave our belongings in the room.
It was the second worst motel ive ever stayed at. Crack motel!! I cant believe it was $120! Very very disappointed. Trash
The actually check up team was wonderful. Bc I was arriving supper late he was patient and with my many phone calls checking to were had checked in or not. Gave the info to pass along with understanding 5 trip 8 hours later than my family
I left behind some expensive costume pieces and the staff keeps claiming that they dont have them. Double triple check the room before you leave because you may never see your belongings again.
First, we were given a room that had not been cleaned. When we did get another room, the bed was uncomfortable, and the showerhead had hard water build-up. Overall the property is very old and poorly maintained.