Great Hotel especially if you came with a motorcycle. Very accommodating as they even provided towel to wipe down your motorcycle. The bed was comfortable and breakfast is included. There is ample parking around the building. The staff was very helpful with any needs I had.
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酒店回复: Dear kingroup, Thank you for your kind feedback. We're so glad you enjoyed your stay and found the hotel motorcycle-friendly and comfortable. It's great to hear you appreciated the special touches, like towels for your bike, and the helpful service from our team. We hope to welcome you again on your next ride through the area. Sincerely, Hotel Manager
1.0分
情侣出游
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This is a complete ripoff! The rooms are so small….barely 1/2 the size of a normal room. There is NO SPACE FOR ME TO OPEN MY SUITCASE!!! They are charging 200.00 a night….Please find somewhere else to stay. I’m stuck paying for the first two nights because of a 42 hr window…but canceled the rest! I would give it a zero if I could…
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酒店回复: Dear Guest, We are very sorry to hear that your stay did not meet expectations. Your feedback highlights concerns about room size and value. We will review these issues carefully to explore improvements and ensure a more comfortable and satisfactory experience for future guests. Sincerely, Hotel Manager
5.0分
商务出差
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Room was great, staff was great. Only downside was a hole in the ceiling where something was removed and it was not patched up at all. Possibly an old sprinkler?
Other than that, it was a nice stay.
Thanks
3.0分
情侣出游
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This place looks clean on the surface but it’s actually quite dirty. Our room had a hair in the bath tub that did not belong to either of us. We also found a half eaten crisp on the floor next to the chair. While hard wood floors are good they need to be kept clean. After a shower our feet were just as dirty after walking on the floor . It’s very dated and the pillows need replacing. The lady checking us in was informative but not friendly. Looks good on the outside and that’s it
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酒店回复: Dear Guest, Thank you for your detailed feedback. We are sorry to hear that the cleanliness and overall condition of the room did not meet expectations. Your comments have been shared with our housekeeping and front desk teams to ensure improvements are made. We truly appreciate your input and will work to do better. Sincerely, Hotel Manager
1.0分
朋友出游
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I had to cancel a reservation last minute due to a family emergency. The hotel manager refused to make an exception to the 48 hour cancelation policy. I guess he is motivated by greed and money than customer service. Thanks for being human in his inhuman world.
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酒店回复: Dear Guest, We are truly sorry to hear about your situation and understand how difficult it must have been. Your feedback is important and has been shared with our team. While policies are in place for consistency, we always strive to balance them with understanding. We appreciate you sharing your experience with us. Sincerely, Hotel Manager
5.0分
独自旅行
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Nice stay in room 307. Very comfortable king sized bed with nice linens. One thing I noticed is that there were lots of electrical outlets in the room. The room was clean, comfortable and no bugs. Everything worked as designed. The hotel also provided a stand full of towels at the front entrance to wipe the dew of your motorcycle. Free coffee all day in the lobby. All in all, I had a great one night stay and would definitely stay again. If you can, get a room facing the back. Otherwise, in the front the motorcycle noise may be problematic. I would definitely stay again.
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酒店回复: Dear Guest, Thank you for your detailed feedback! We're delighted to hear you enjoyed your stay, especially the comfort of the king-sized bed, the room's cleanliness, and the thoughtful touches like the motorcycle towel stand. We appreciate your tip about the room location and look forward to welcoming you back! Sincerely, Hotel Manager
2.0分
情侣出游
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The place is clean enough but getting very run down. Paint is peeling off the walls in our bathroom in huge swaths! Shower hardware is loose in our handicap accessible room and there appears to be mildew in the corners. Our stay was ok but for $150 a night I was disappointed in our room. 1 nightstand, bright lights outside our room all night. The place appears tired and uncared for, would not recommend.
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酒店回复: Dear Guest, We apologize for the disappointment you experienced during your stay. Your feedback is crucial, and we'll address the issues promptly to ensure improvements are made. We regret falling short of your expectations and appreciate your understanding. We hope to have the opportunity to provide you with a better experience in the future. Sincerely, Hotel Manager
3.0分
独自旅行
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Average at best and will do the basic job i.e. shelter and that works. The problem I have is that like the Quality Inn in Andrews the web site ad says “Free hot breakfast” and yes the waffle iron is hot but thats it. The breakfast is a weak, very weak continental like during covid; same as Andrews. Thank goodness there is a McDonalds nearby. I have stayed in some great Quality Inns and Comfort Inns but the general inconsistency of Choice Hotels really gives me pause because you really have to dig down to find out the quality. I have not had to do that with Holiday Inn Express.
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酒店回复: Hello Guest, Thanks for the stay and the feedback.Please accept my apologies for the inconveniences due to the breakfast.We will definitely work on your observations.You can expect a further improved stay next time.We look forward to seeing you again. Sincerely, Hotel Manager.
2.0分
朋友出游
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The overall experience with this stay was bad. I reserved and paid on Priceline but was charged not once but twice by the hotel in addition to what I paid through Priceline. They have yet to contact me back in regard to the issue and Priceline has had no luck in resolving it with the hotel either. I was told the day of check out I would be contacted once it was resolved but as of yet no luck. There was no hot water in the morning so that was just peachy. I would not recommend a stay here. There are plenty of really nice mom and pop motels right by so give those a look.
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酒店回复: Dear Guest, We sincerely apologize for the negative experience you had during your stay. The issues you encountered with multiple charges, hot water, and communication with our staff are not reflective of our typical standards, and we are genuinely sorry that you had to go through this. We understand your frustration and we will address these concerns promptly to ensure that such incidents do not occur in the future. Your comments are important, and we hope you might consider giving us another opportunity to provide you with a much-improved experience in the future. Sincerely, Hotel Manager
5.0分
家庭亲子
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Highly recommend this hotel. Room was clean, bed extremely comfortable,pillows soft and comfy. Bath towels huge and heavy, bathroom clean. Shower needed to be a bit hotter. Staff friendly and accommodating. Felt very safe. Great place to stay for the weary traveler.
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酒店回复: Dear Guest, Thank you for your review. We greatly appreciate your recommendation of our hotel. We're delighted to hear that you found the room clean and the bed extremely comfortable with soft and comfy pillows. We're also glad that you enjoyed the large and heavy bath towels and the overall cleanliness of the bathroom. Your feedback regarding the shower temperature will be noted and addressed. We're pleased that our staff was friendly and accommodating, and that you felt safe during your stay. Thank you for choosing to stay with us, and we hope to welcome you back as our guest in the future. Sincerely Hotel Manager
Great Hotel especially if you came with a motorcycle. Very accommodating as they even provided towel to wipe down your motorcycle. The bed was comfortable and breakfast is included. There is ample parking around the building. The staff was very helpful with any needs I had.
This is a complete ripoff! The rooms are so small….barely 1/2 the size of a normal room. There is NO SPACE FOR ME TO OPEN MY SUITCASE!!! They are charging 200.00 a night….Please find somewhere else to stay. I’m stuck paying for the first two nights because of a 42 hr window…but canceled the rest! I would give it a zero if I could…
Room was great, staff was great. Only downside was a hole in the ceiling where something was removed and it was not patched up at all. Possibly an old sprinkler?
Other than that, it was a nice stay.
Thanks
This place looks clean on the surface but it’s actually quite dirty. Our room had a hair in the bath tub that did not belong to either of us. We also found a half eaten crisp on the floor next to the chair. While hard wood floors are good they need to be kept clean. After a shower our feet were just as dirty after walking on the floor . It’s very dated and the pillows need replacing. The lady checking us in was informative but not friendly. Looks good on the outside and that’s it
I had to cancel a reservation last minute due to a family emergency. The hotel manager refused to make an exception to the 48 hour cancelation policy. I guess he is motivated by greed and money than customer service. Thanks for being human in his inhuman world.
Nice stay in room 307. Very comfortable king sized bed with nice linens. One thing I noticed is that there were lots of electrical outlets in the room. The room was clean, comfortable and no bugs. Everything worked as designed. The hotel also provided a stand full of towels at the front entrance to wipe the dew of your motorcycle. Free coffee all day in the lobby. All in all, I had a great one night stay and would definitely stay again. If you can, get a room facing the back. Otherwise, in the front the motorcycle noise may be problematic. I would definitely stay again.
The place is clean enough but getting very run down. Paint is peeling off the walls in our bathroom in huge swaths! Shower hardware is loose in our handicap accessible room and there appears to be mildew in the corners. Our stay was ok but for $150 a night I was disappointed in our room. 1 nightstand, bright lights outside our room all night. The place appears tired and uncared for, would not recommend.
Average at best and will do the basic job i.e. shelter and that works. The problem I have is that like the Quality Inn in Andrews the web site ad says “Free hot breakfast” and yes the waffle iron is hot but thats it. The breakfast is a weak, very weak continental like during covid; same as Andrews. Thank goodness there is a McDonalds nearby. I have stayed in some great Quality Inns and Comfort Inns but the general inconsistency of Choice Hotels really gives me pause because you really have to dig down to find out the quality. I have not had to do that with Holiday Inn Express.
The overall experience with this stay was bad. I reserved and paid on Priceline but was charged not once but twice by the hotel in addition to what I paid through Priceline. They have yet to contact me back in regard to the issue and Priceline has had no luck in resolving it with the hotel either. I was told the day of check out I would be contacted once it was resolved but as of yet no luck. There was no hot water in the morning so that was just peachy. I would not recommend a stay here. There are plenty of really nice mom and pop motels right by so give those a look.
Highly recommend this hotel. Room was clean, bed extremely comfortable,pillows soft and comfy. Bath towels huge and heavy, bathroom clean. Shower needed to be a bit hotter. Staff friendly and accommodating. Felt very safe. Great place to stay for the weary traveler.